{"id":2645450,"url":"https://alion.io/job/pavago-operations-associate-3","title":"Operations Associate","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":192,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-15T19:53:28Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T02:47:27Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Operations Associate - HubSpot CRM, Deal Pipeline & Excel Reporting | Remote\nPosition Type: Full-Time, Remote\nWorking Hours: U.S. Eastern Time (EST)\nLocation: South Africa or Latin America\nAbout the Role\nAt Pavago, one of our clients is hiring a highly organized Operations Associate to keep a high-value deal pipeline accurate, structured, and consistently moving forward.\nThis is not a traditional finance, investment banking, or sales role. You won’t be responsible for complex financial modeling, sourcing deals, or hitting sales quotas. Instead, your focus will be on execution, HubSpot CRM management, reporting, deal coordination, and consistent follow-through.\nYou’ll own the operational details behind long, 6-12 month deal cycles, ensuring every opportunity, follow-up, next step, meeting, and task is properly tracked and completed.\nIf you’re experienced with HubSpot, comfortable with Excel, and naturally make sure nothing falls through the cracks, this role is a strong fit.\nWhat You’ll Own\nDeal Pipeline & HubSpot Management - 50%\nOwn and maintain the deal pipeline within HubSpot CRM\nTrack:\nInbound interest\nResponses\nFollow-ups\nDeal stages\nNext steps\nManage consistent follow-up across 6-12 month deal cycles\nKeep CRM records accurate, complete, and current\nMaintain clean:\nNotes\nTasks\nDeal stages\nFollow-up dates\nNext actions\nFlag urgent, stalled, or unattended opportunities for leadership\nEnsure no deal or important communication is overlooked\nMonitor overdue tasks and outstanding actions\nKeep leadership informed of priorities and next steps\nMaintain reliable pipeline visibility at all times\nDeal Execution & Operations Support - 50%\nMaintain and update Excel and Google Sheets deal trackers\nOrganize raw information into clear:\nSummaries\nReports\nGraphs\nVisuals\nSupport the preparation and organization of:\nPitch materials\nClient-facing documents\nInternal deal materials\nCoordinate meetings, calendars, and deal-related calls\nTrack action items and ensure timely completion\nOrganize deal information so it is easily accessible to leadership\nProvide administrative and operational support throughout deal execution\nRequirements\nHands-on experience with HubSpot, including:\nDeal tracking\nCRM updates\nTasks\nFollow-ups\nPipeline management\nIntermediate Microsoft Excel / Google Sheets skills, including:\nFormatting\nTemplates\nBasic data handling\nReporting\nStrong written English communication skills\nAbility to independently manage professional follow-ups\nExcellent attention to detail and organizational skills\nComfortable managing repetitive follow-ups across long deal cycles\nStrong execution discipline and reliability\nAbility to manage multiple opportunities, tasks, and deadlines simultaneously\nAbility to work during U.S. Eastern Time (EST) business hours\nMust be based in South Africa or Latin America\nNice to Have\nExposure to:\nFinance\nM&A\nInvestment banking\nDeal-based environments\nExperience supporting founders or senior executives\nFamiliarity with pitch decks and client-facing materials\nExperience creating simple charts and data visualizations\nFamiliarity with HubSpot workflows or CRM automation\nExperience supporting long-cycle transactions or opportunities\nTools & Technology\nHubSpot | Microsoft Excel | Google Sheets | Calendar & Scheduling Tools | Internal Deal Tracking Systems\nWhat Makes You a Strong Fit\nYou’ll likely thrive in this role if you:\nAre exceptionally organized and detail-oriented\nFollow through without needing repeated reminders\nAre comfortable managing high-volume, repetitive follow-ups\nNotice when deals, tasks, or communications are becoming stale\nEnjoy maintaining clean systems and structured processes\nCommunicate professionally and clearly in writing\nAre dependable with recurring operational work\nProactively flag issues instead of waiting for someone else to notice them\nTake ownership of tasks through completion\nUnderstand that small operational details can have a significant impact on long-cycle deals\nWhat a Typical Day Looks Like\nYou’ll start by reviewing HubSpot for new activity, overdue tasks, outstanding follow-ups, and deals requiring attention.\nThroughout the day, you’ll send professional follow-ups, update deal stages and notes, maintain Excel and Google Sheets trackers, coordinate meetings, organize deal information, and prepare reports or materials for leadership.\nYou’ll also regularly review the pipeline for opportunities that have stalled and proactively ensure the appropriate next step happens.\nIn short: you keep the deal pipeline clean, organized, and moving so leadership never has to chase updates or wonder what happens next.\nKey Metrics for Success\nCRM data accuracy and completeness\nPercentage of follow-ups completed on time\nNumber of overdue or missed tasks\nDeal pipeline accuracy\nReporting accuracy and timeliness\nReduction in stale or unattended opportunities\nAccuracy of Excel and Google Sheets trackers\nSmooth meeting and deal coordination\nLeadership confidence in pipeline visibility and operational execution\nWhy This Role Stands Out\nNo sales quotas or sourcing targets\nNo complex financial modeling\nClear, structured responsibilities and measurable outcomes\nHigh ownership of a valuable deal pipeline\nDirect exposure to leadership and high-value transactions\nHands-on experience with HubSpot and deal operations\nFully remote opportunity for candidates in South Africa and Latin America\nCareer growth opportunities into:\nDeal Operations\nCRM Operations\nBusiness Operations\nExecutive Operations\nM&A / Transaction Support\nInterview Process\nInitial Application\nSpark Hire One-Way Video Interview\nVideo Interview with Pavago Recruiter\nClient Interview\nOffer & Background Verification\nSpark Hire Video Interview - Required\nAs part of the application process, all candidates are required to complete a one-way video interview through Spark Hire.\nAfter completing the first step of your application, you’ll receive a Spark Hire invitation by email with instructions to record and submit your video responses.\nCompletion of the Spark Hire video is required to be considered for the next stage. Please check your inbox as well as your spam or junk folder for the invitation.\nApply Now\nIf you’re highly organized, experienced with HubSpot CRM, comfortable working in Excel and Google Sheets, and relentless about following through until every task is complete, we’d love to hear from you.\nApply today and become the operational engine that keeps high-value deals organized, accurately tracked, and consistently moving forward.\n#OperationsAssociate #HubSpot #HubSpotCRM #CRM #DealOperations #BusinessOperations #Excel #GoogleSheets #OperationsJobs #LATAMJobs #SouthAfricaJobs #ESTJobs #RemoteJobs #RemoteWork\n#LI-AG1","description_format":"text","description_chars":6710,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-15T19:53:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-16T05:29:08Z"},"pay":null,"html_url":"https://alion.io/job/pavago-operations-associate-3","json_url":"https://alion.io/job/pavago-operations-associate-3.json","meta":{"generated_at":"2026-10-16T05:29:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2865,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1117},"rest":"https://alion.io/mcp/rest/get_company?id=1117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpavago-operations-associate-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpavago-operations-associate-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpavago-operations-associate-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pavago-operations-associate-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpavago-operations-associate-3"}]}