{"id":2047743,"url":"https://alion.io/job/pavago-operations-coordinator-9","title":"Operations Coordinator","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":185,"ghost_share":0,"stale_share":0.989,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["AR","BR","MX","CR"],"hiring_countries_total":4,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"QuickBooks","optional":false}],"status":"live","first_seen_at":"2026-10-07T20:30:44Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T03:48:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Position Type: Full-Time, Remote\nWorking Hours: U.S. Business Hours\nAbout the Role\nWe are looking for an organized and detail-oriented Operations Coordinator to support the day-to-day operations of a growing roofing company serving customers across California.\nThis role combines permit coordination, customer communication, invoicing, production scheduling, job documentation, and administrative support. You’ll work closely with project managers and field crews to keep roofing projects organized, compliant, and moving forward from signed contract through project close-out.\nWhat You’ll Own\nPermit Coordination\nManage the full permit process for roofing projects across California.\nTrack permit applications and follow up with local municipalities.\nEnsure every job is fully compliant before work begins.\nCustomer Coordination\nServe as the primary point of contact for homeowners and commercial clients.\nAnswer inbound calls and respond to customer inquiries.\nKeep customers informed throughout the production cycle.\nEscalate issues requiring field decisions to the appropriate project manager.\nInvoicing & Billing\nGenerate, send, and track invoices using QuickBooks.\nReconcile payments and maintain accurate records.\nFlag outstanding balances to the appropriate team member in a timely manner.\nProduction Scheduling Support\nWork alongside project managers and field crews to coordinate roofing project timelines.\nConfirm material deliveries and job readiness.\nIdentify and flag scheduling conflicts before they affect crews on the ground.\nJob & Document Management\nMaintain accurate and up-to-date project records in JobNimbus.\nKeep photos, contracts, notes, and permit documentation organized.\nEnsure the team has a reliable single source of truth for every active project.\nAdministrative Operations\nHandle day-to-day office tasks, including filing and data entry.\nManage internal communication and administrative needs.\nSupport the smooth operation of the California team.\nRequirements\nAt least 2 years of experience in an operations coordinator, office manager, production coordinator, or administrative coordinator role.\nExperience in construction, roofing, or a related trade is preferred.\nHands-on experience with JobNimbus or a comparable construction CRM for job tracking and documentation.\nProficiency in QuickBooks for invoicing, payment tracking, and basic financial record-keeping.\nExperience pulling building permits or coordinating permit applications.\nUnderstanding of municipal permitting in California or a comparable jurisdiction.\nStrong written and spoken English.\nConfidence representing a roofing company professionally on calls with customers, city offices, and contractors.\nAbility to manage multiple active projects simultaneously.\nStrong prioritization, organization, and record-keeping skills with minimal supervision.\nWhat Makes You a Strong Fit\nYou follow through without needing reminders and take ownership of tasks until they are completed.\nYou communicate proactively when something is delayed, behind schedule, or unclear.\nYou are highly precise with permit numbers, invoice amounts, job addresses, customer names, and other project details.\nYou remain calm and organized when multiple priorities require attention at the same time.\nYou know how to triage tasks, take clear notes, and keep work moving.\nYou are comfortable coordinating across teams and time zones through phone, email, and JobNimbus.\nYou are proactive about identifying potential issues before they impact customers, crews, or project timelines.\nWhat Success Looks Like\nPermit applications are tracked, followed up on, and completed before work begins.\nCustomers receive timely and professional communication throughout the production cycle.\nInvoices and payments are accurately processed and tracked.\nProject schedules, materials, and potential conflicts are proactively coordinated.\nJobNimbus records remain accurate, complete, and up to date.\nProject managers and field crews have the information they need to execute jobs smoothly.\nAdministrative tasks are completed reliably without constant follow-up.\nTypical Day\nYour morning starts by reviewing JobNimbus for new jobs, updated project statuses, and tasks that came in overnight.\nYou’ll check outstanding permit applications, send required follow-up documentation to city offices, and update project records accordingly. Mid-morning often brings inbound customer calls, where you’ll answer scheduling questions, provide project updates, and escalate anything requiring a field decision to the project manager.\nBefore midday, you may process new invoices in QuickBooks and reconcile recent payments.\nAfternoons are typically focused on production coordination, confirming crew schedules, flagging material needs, and making sure upcoming roofing projects have everything in place before work begins.\nYou’ll work closely with project managers and field leadership, with most coordination taking place asynchronously through phone, email, and JobNimbus notes.\nInterview Process\nRecruiter Screening\nClient Interview\nFinal Selection","description_format":"text","description_chars":5088,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"},{"name":"Brazil","iso":"BR","kind":"country"},{"name":"Colombia","iso":null,"kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"},{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Recruiting & Staffing","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-07T20:30:44Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["conf:0","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/pavago-operations-coordinator-9","json_url":"https://alion.io/job/pavago-operations-coordinator-9.json","meta":{"generated_at":"2026-10-11T04:57:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4176,"day_limit":5000,"remaining_today":824,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1117},"rest":"https://alion.io/mcp/rest/get_company?id=1117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpavago-operations-coordinator-9"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpavago-operations-coordinator-9"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpavago-operations-coordinator-9"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pavago-operations-coordinator-9\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpavago-operations-coordinator-9"}]}