{"id":2864096,"url":"https://alion.io/job/pavago-operations-manager-7","title":"Operations Manager","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":192,"ghost_share":0,"stale_share":0.984,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PK"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":62000,"period":"year","method":null,"sample_n":17739},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T17:06:36Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T15:12:16Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Position Type: Full-Time\nLocation: Remote\nWorking Hours: U.S. Business Hours\nAbout the Role\nWe are seeking a highly organized, proactive and results-driven Operations Manager to oversee day-to-day client operations and implementation activities. This role is responsible for turning business decisions and recommendations into clear action plans, coordinating stakeholders, maintaining operational documentation and ensuring projects and client engagements move forward on schedule. The ideal candidate is an independent operator who can manage multiple priorities, communicate confidently with U.S.-based clients, identify blockers, and drive work to completion without requiring constant supervision.\nKey Responsibilities:\nOperations & Implementation Management\nOwn the day-to-day execution of implementation plans across multiple client engagements.\nTranslate business decisions and recommendations into clear tasks, owners, deadlines and deliverables.\nTrack project milestones and ensure commitments are completed on time.\nCoordinate with clients, internal teams and stakeholders to keep initiatives moving.\nIdentify operational gaps and recommend practical solutions.\nProject Tracking & Documentation\nMaintain accurate project plans, implementation trackers, and client documentation.\nKeep project status, deadlines and action items up to date.\nEnsure important information and commitments are properly documented.\nMaintain clear visibility into project progress and outstanding items.\nClient Communication & Coordination\nCommunicate directly and professionally with client owners, managers, and team members.\nPrepare agendas, materials and status updates for client meetings.\nCapture decisions, commitments and action items during meetings.\nFollow up with stakeholders until assigned tasks are completed.\nBuild strong professional relationships while maintaining accountability.\nOperational Documentation\nCreate and maintain SOPs, process documentation, and process maps.\nDevelop KPI scorecards, accountability tools, and operational trackers.\nOrganize information in a clear and structured format.\nHelp client teams establish more consistent and efficient workflows.\nBlocker Management & Problem Solving\nProactively identify delays, risks, and operational blockers.\nResolve issues independently whenever possible.\nEscalate complex issues with the appropriate context and recommended solutions.\nEnsure potential problems are communicated early rather than after they impact delivery.\nRequired Experience & Skills:\nMust-Have\n3+ years of experience in Operations, Project Management, Implementation, Client Success, Business Operations, or a related field.\nProven experience owning projects or initiatives through completion.\nExperience supporting U.S based clients or companies.\nExcellent written and spoken professional English.\nStrong project and organizational skills with the ability to manage multiple priorities.\nAbility to work independently with minimal supervision.\nStrong follow-up and stakeholder management skills.\nConfidence communicating with senior stakeholders and holding people accountable professionally.\nExperience working with spreadsheets, project management tools, CRM systems, or documentation platforms.\nAbility to learn and adapt to new software and workflows quickly.\nStrong problem-solving, judgment, and decision-making skills.\nWhat Makes You a Strong Fit:\nYou take ownership of outcomes, not just assigned tasks.\nYou can understand a goal, determine what needs to happen, and organize the work without step-by-step direction.\nYou proactively communicate when something is delayed, unclear, or at risk.\nYou are comfortable following up with senior stakeholders and keeping projects moving.\nYou maintain clean documentation, accurate trackers, and reliable follow-through.\nYou can adapt your communication style when working with founders, clients, managers, and frontline employees.\nYou are comfortable working in an ambiguous environment and finding practical solutions.\nYou take pride in operational excellence and consistently look for ways to improve processes.\nTypical Day:\nYour day will begin by reviewing active client projects and implementation trackers to identify priorities, upcoming milestones, and potential blockers. You may prepare for client meetings, provide status updates, coordinate with stakeholders, and follow up on outstanding action items.\nThroughout the day, you may also create an SOP, develop a KPI scorecard, update project documentation, or help resolve an operational issue for a client. You will regularly communicate with U.S.-based clients and internal stakeholders to ensure commitments stay on track.\nYou will close the day by updating project trackers, documenting progress, identifying any risks or blockers, and ensuring priorities are clearly defined for the next day.\nInterview Process:\nInitial Screening\nClient Interview\nOffer Stage\n#LI-AG1","description_format":"text","description_chars":4917,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Pakistan","iso":"PK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-19T17:06:36Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":32,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/pavago-operations-manager-7","json_url":"https://alion.io/job/pavago-operations-manager-7.json","meta":{"generated_at":"2026-10-21T19:14:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27207,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1117},"rest":"https://alion.io/mcp/rest/get_company?id=1117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpavago-operations-manager-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpavago-operations-manager-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpavago-operations-manager-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pavago-operations-manager-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpavago-operations-manager-7"}]}