{"id":1153115,"url":"https://alion.io/job/pavago-operations-manager-property-management-lead-2","title":"Operations Manager | Property Management Lead","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":null,"is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":145,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["AR","BR","MX","AG","AW","BS","BB","BZ","BM","BO","VG","BQ","KY","CL","CR","CW","DM","DO","EC","SV","FK","GF","GD","GP","GT","GY","HT","HN","JM","MQ","MS","NI","PA","PY","PE","PR","KN","LC","PM","SX"],"hiring_countries_total":45,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Monday.com","optional":false},{"name":"QuickBooks","optional":false}],"status":"live","first_seen_at":"2026-09-23T18:59:19Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T10:20:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Operations Manager - Property Management\nFull-Time | Remote | EST Hours\nLocation: LATAM | Supporting Miami & Orlando, Florida\nAbout the Role\nAt Pavago, one of our clients is hiring an experienced Operations Manager to lead day-to-day operations for a growing U.S.-based residential property management company.\nThis is a senior, hands-on leadership role - not a training or entry-level management position. You’ll lead a six-person team across leasing, operations, maintenance coordination, and business development while ensuring properties, people, and processes perform consistently.\nWe’re looking for someone with proven property management experience who can lead teams, manage owner relationships, drive accountability, and make decisions independently.\nWhat You’ll Own\nProperty Management Operations\nOversee leasing, vacancies, unit turns, renewals, and rental increases\nManage maintenance coordination and vendor performance\nMonitor rent collections, delinquencies, and eviction processes\nEnsure property inspections and operational deadlines are completed on time\nMaintain strong operational performance across Miami and Orlando portfolios\nTeam Leadership & Accountability\nLead and manage a team of 6 employees\nEstablish KPIs, expectations, and performance standards\nHold team members accountable for results and deadlines\nConduct coaching and performance reviews\nRemove operational roadblocks and improve team execution\nProperty Owner & Client Relations\nServe as a key point of contact for property owners\nProvide proactive portfolio and operational updates\nHandle escalations professionally and confidently\nMaintain strong owner relationships and support client retention\nPerformance & Process Improvement\nMonitor portfolio and operational KPIs\nIdentify inefficiencies and improve workflows\nEnsure consistent processes across markets\nPartner with leadership on growth and operational initiatives\nWhat We’re Looking For\n5+ years of property management experience\n2+ years managing teams within a property management company\nHands-on experience with:\nLeasing & vacancy management\nUnit turns\nMaintenance coordination\nRent collections\nLease renewals\nEvictions\nOwner relations\nExperience working directly with property owners\nExperience leading remote teams\nFluent English and Spanish\nStrong leadership, accountability, and decision-making skills\nComfortable managing multiple priorities in a fast-paced environment\nAvailability during U.S. EST business hours\nStrongly Preferred\nResidential property management experience\nMulti-market operations experience\nBuildium\nQuickBooks\nMonday.com\nWhat Success Looks Like\nStrong team accountability and execution\nReduced vacancies and efficient unit turns\nTimely collections, renewals, inspections, and maintenance\nHigh owner satisfaction and retention\nReliable performance across Miami and Orlando\nClear KPIs and operational visibility\nFewer escalations through proactive problem-solving\nWhy Join?\nFully remote leadership opportunity\nSignificant ownership and autonomy\nDirect impact on a growing property management business\nOpportunity to lead and develop a high-performing team\nAbility to improve systems, processes, and portfolio performance\nLong-term leadership growth potential\nInterview Process\nApplication Review\nSpark Hire Intro Video\nProperty Management Operations Assessment\nClient Interview\nOffer & Onboarding\nWhat Happens After You Apply\nQualified applicants will receive a Spark Hire invitation to complete a short Intro Video. This allows the hiring team to learn more about your property management experience, leadership background, English/Spanish communication, and experience managing teams and property owners.\nPlease check your inbox and spam/junk folder for the invitation.\nApply Now\nIf you have proven experience leading property management operations, managing teams, working directly with owners, and driving portfolio performance, we’d love to hear from you.\n#LI-AG1 #PropertyManagement #OperationsManager #PropertyManagementJobs #RealEstateOperations #ResidentialPropertyManagement #Buildium #LATAMJobs #RemoteJobs #BilingualJobs","description_format":"text","description_chars":4103,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"},{"name":"Brazil","iso":"BR","kind":"region"},{"name":"Colombia","iso":null,"kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"},{"name":"Anguilla","iso":null,"kind":"region"},{"name":"Antigua and Barbuda","iso":"AG","kind":"region"},{"name":"Aruba","iso":"AW","kind":"region"},{"name":"Bahamas","iso":"BS","kind":"region"},{"name":"Barbados","iso":"BB","kind":"region"},{"name":"Belize","iso":"BZ","kind":"region"},{"name":"Bermuda","iso":"BM","kind":"region"},{"name":"Bolivia","iso":"BO","kind":"region"},{"name":"British Virgin Islands","iso":"VG","kind":"region"},{"name":"Bonaire, Sint Eustatius and Saba","iso":"BQ","kind":"region"},{"name":"Cayman Islands","iso":"KY","kind":"region"},{"name":"Chile","iso":"CL","kind":"region"},{"name":"Costa Rica","iso":"CR","kind":"country"},{"name":"Curaçao","iso":"CW","kind":"region"},{"name":"Dominica","iso":"DM","kind":"region"},{"name":"Dominican Republic","iso":"DO","kind":"country"},{"name":"Ecuador","iso":"EC","kind":"region"},{"name":"El Salvador","iso":"SV","kind":"region"},{"name":"Falkland Islands","iso":"FK","kind":"region"},{"name":"French Guiana","iso":"GF","kind":"region"},{"name":"Grenada","iso":"GD","kind":"region"},{"name":"Guadeloupe","iso":"GP","kind":"region"},{"name":"Guatemala","iso":"GT","kind":"region"},{"name":"Guyana","iso":"GY","kind":"region"},{"name":"Haiti","iso":"HT","kind":"region"},{"name":"Honduras","iso":"HN","kind":"region"},{"name":"Jamaica","iso":"JM","kind":"region"},{"name":"Martinique","iso":"MQ","kind":"region"},{"name":"Montserrat","iso":"MS","kind":"region"},{"name":"Nicaragua","iso":"NI","kind":"region"},{"name":"Panama","iso":"PA","kind":"region"},{"name":"Paraguay","iso":"PY","kind":"region"},{"name":"Peru","iso":"PE","kind":"region"},{"name":"Puerto Rico","iso":"PR","kind":"region"},{"name":"Saint Kitts and Nevis","iso":"KN","kind":"region"},{"name":"Saint Lucia","iso":"LC","kind":"region"},{"name":"Saint Vincent and the Grenadines","iso":null,"kind":"region"},{"name":"Saint-Pierre and Miquelon","iso":"PM","kind":"region"},{"name":"Sint Maarten","iso":"SX","kind":"region"},{"name":"Suriname","iso":"SR","kind":"region"},{"name":"Trinidad and Tobago","iso":"TT","kind":"region"},{"name":"Turks and Caicos Islands","iso":"TC","kind":"region"},{"name":"Uruguay","iso":"UY","kind":"region"},{"name":"United States Virgin Islands","iso":"VI","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management"],"lifecycle":[{"event":"open","at":"2026-09-23T18:59:19Z"}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.379,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:0","agency","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pavago-operations-manager-property-management-lead-2","json_url":"https://alion.io/job/pavago-operations-manager-property-management-lead-2.json","meta":{"generated_at":"2026-09-24T10:35:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}