{"id":1148484,"url":"https://alion.io/job/pavago-property-operations-coordinator-3","title":"Property Operations Coordinator","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":null,"is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":145,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["AR","BR","MX"],"hiring_countries_total":3,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":48000,"period":"year","method":"role_country_seniority_unknown","sample_n":23},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T16:33:41Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T18:59:19Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Property Operations Coordinator (Buildium, PropertyMeld, Bilingual English/Spanish) - Remote | U.S. Hours\nPosition Type: Full-Time, Remote\nWorking Hours: U.S. Business Hours\nAbout the Role\nAt Pavago, one of our clients is hiring a Property Operations Coordinator to support day-to-day property management operations, tenant communication, maintenance coordination, and vendor management across multiple markets.\nThis is a high-execution, hands-on operations role where you’ll serve as a key point of contact for tenants, property owners, and vendors while ensuring maintenance requests, work orders, property tasks, and documentation stay organized and on track.\nIf you’re bilingual in English and Spanish, have hands-on experience with Buildium and PropertyMeld, and thrive in fast-paced property management environments, this role is a strong fit.\nWhat You’ll Own\nTenant, Owner & Vendor Communication\nServe as a primary point of contact for:\nTenants\nProperty owners\nVendors and contractors\nYou’ll:\nHandle inbound phone calls and emails\nCommunicate professionally in both English and Spanish\nRespond to questions and requests promptly\nProvide updates on maintenance and operational issues\nEscalate urgent or complex matters to the appropriate stakeholders\nMaintain clear records of important communications\nMaintenance & Work Order Management\nManage maintenance requests from intake through resolution using:\nBuildium\nPropertyMeld\nYou’ll:\nReceive and document maintenance requests\nTriage issues based on urgency\nCreate and assign work orders\nDispatch appropriate vendors\nCoordinate scheduling and property access\nTrack work order progress\nFollow up with vendors and tenants\nEnsure issues are properly documented and completed\nVendor Coordination\nCoordinate with maintenance vendors and service providers across multiple properties.\nYou’ll:\nSchedule repairs and service appointments\nConfirm vendor availability\nCoordinate access with tenants\nTrack outstanding work\nFollow up until completion\nEscalate delays or unresolved issues\nMaintain accurate vendor and maintenance records\nProperty Operations Support\nSupport recurring day-to-day property management activities, including:\nCreating and assigning operational tasks\nCoordinating property inspections\nScheduling showings and property access\nPreparing and sending late notices\nSupporting violation notices\nAssisting with lease renewal communications\nCoordinating move-ins and move-outs\nKeeping property records and systems updated\nSystems & Documentation\nMaintain accurate information across property management systems.\nYou’ll:\nUpdate Buildium and PropertyMeld consistently\nMaintain tenant, property, vendor, and maintenance records\nDocument communications and completed actions\nFollow established Standard Operating Procedures (SOPs)\nMaintain organized, audit-ready documentation\nEnsure operational tasks are properly tracked through completion\nProcess Improvement\nHelp identify opportunities to make property operations more efficient.\nYou’ll:\nIdentify recurring operational issues\nFlag workflow gaps\nRecommend process improvements\nHelp standardize recurring tasks\nImprove follow-up and documentation processes\nReduce avoidable errors and escalations\nWhat Makes You a Strong Fit\nYou:\nAre fluent in English and Spanish\nHave hands-on experience with Buildium and PropertyMeld\nCommunicate confidently over phone and email\nFollow up consistently until issues are resolved\nStay organized while managing multiple requests simultaneously\nRemain calm when dealing with urgent tenant or maintenance issues\nHave strong attention to detail\nTake ownership rather than waiting for constant direction\nThrive in structured, fast-moving operational environments\nRequired Experience & Skills\n2+ years of experience in property management, property operations, customer service, or a related role\nHands-on experience with:\nBuildium - required\nPropertyMeld - required\nFluent English and Spanish, both written and spoken\nExperience handling tenant, owner, or customer communication\nStrong phone and email communication skills\nAbility to manage high volumes of:\nCalls\nEmails\nTasks\nMaintenance requests\nWork orders\nStrong organizational and multitasking abilities\nHigh attention to detail and documentation accuracy\nAbility to work remotely during U.S. business hours\nNice to Have\nExperience supporting residential property portfolios\nExperience working across multiple property markets\nVendor coordination experience\nMaintenance management experience\nFamiliarity with U.S. property management workflows\nExperience coordinating inspections, move-ins, and move-outs\nExperience working with distributed or remote property management teams\nTools & Technology\nBuildium\nPropertyMeld\nProperty management platforms\nPhone and email communication systems\nRemote collaboration tools\nWhat a Typical Day Looks Like\nYou might:\nReview new tenant inquiries and maintenance requests\nAnswer calls and emails in English and Spanish\nTriage maintenance issues and create work orders\nDispatch vendors and coordinate property access\nFollow up on outstanding repairs\nUpdate Buildium and PropertyMeld with progress notes\nCoordinate inspections, showings, or move-ins/move-outs\nPrepare notices and operational communications\nEscalate urgent property issues\nVerify completed tasks and maintain accurate documentation\nIn short: You keep tenants, vendors, owners, maintenance requests, and property operations organized and moving forward without anything falling through the cracks.\nKey Metrics for Success\nFast and professional response times\nTimely resolution of maintenance requests\nWork order completion and follow-through\nAccurate Buildium and PropertyMeld records\nStrong vendor coordination\nTenant and owner communication quality\nReduced operational errors and escalations\nAccurate and complete property documentation\nConsistent adherence to SOPs\nWhy This Role Stands Out\nHigh ownership across day-to-day property operations\nDirect impact on tenant and owner experience\nHands-on exposure to multi-market property management\nOpportunity to improve operational workflows and systems\nFully remote work environment\nClear opportunity to grow into:\nSenior Property Operations Coordinator\nAssistant Property Manager\nProperty Manager\nProperty Operations Manager\nInterview Process\nInitial Phone Screen\nSpark Hire Intro Video\nVideo Interview with Pavago Recruiter\nClient Interview\nOffer & Onboarding\nApply Now\nIf you:\nAre fluent in English and Spanish\nHave hands-on Buildium and PropertyMeld experience\nThrive on communication, organization, and follow-through\nUnderstand property maintenance and operational workflows\nCan manage multiple moving priorities without dropping details\nThis is a strong opportunity to take ownership of property operations and help keep a growing portfolio running smoothly.\n#PropertyOperations #PropertyManagement #Buildium #PropertyMeld #BilingualJobs #SpanishSpeaking #MaintenanceCoordination #RealEstateJobs #RemoteJobs #PropertyManagementJobs #RemoteWork","description_format":"text","description_chars":6989,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"},{"name":"Brazil","iso":"BR","kind":"country"},{"name":"Colombia","iso":null,"kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management"],"lifecycle":[{"event":"open","at":"2026-09-23T16:33:41Z"}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:1","agency","win:early","comp:brand"],"computed_at":"2026-09-23T20:50:07Z"},"pay":null,"html_url":"https://alion.io/job/pavago-property-operations-coordinator-3","json_url":"https://alion.io/job/pavago-property-operations-coordinator-3.json","meta":{"generated_at":"2026-09-23T20:50:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}