{"id":1922072,"url":"https://alion.io/job/pavago-real-estate-operations-coordinator-5","title":"Real Estate Operations Coordinator","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":194,"ghost_share":0,"stale_share":0.985,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":37000,"period":"year","method":"role_country_seniority_unknown","sample_n":83},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-05T18:29:47Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-26T04:07:04Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) - Remote\nProperty Management | Leasing | Tenant Coordination | Operations\nPosition Type: Full-Time, Remote\nWorking Hours: U.S. Client Business Hours (flexibility required for leasing cycles, rent collections, and maintenance coordination)\nAbout the Role\nAt Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.\nThis is a fast-paced, operations-focused role where you’ll help ensure tenant communication remains organized, leasing processes stay compliant, maintenance requests are resolved efficiently, and property records remain accurate and up to date.\nYou’ll serve as the operational link between tenants, property owners, vendors, and internal property management teams to ensure smooth portfolio operations and an exceptional tenant experience.\nIf you’re highly organized, detail-oriented, experienced with property management systems, and enjoy coordinating multiple moving parts, this role is an excellent fit.\nWhat You’ll Own\nTenant Communication & Support\nRespond to tenant inquiries regarding rent payments, lease terms, maintenance requests, and property policies.\nMaintain detailed communication records within property management platforms.\nSend reminders for rent due dates, lease renewals, inspections, and compliance notices.\nDeliver professional, timely, and customer-focused support throughout the tenant lifecycle.\nLeasing & Documentation\nProcess new lease agreements, renewals, amendments, and tenant onboarding documentation.\nMaintain organized tenant files, including applications, identification, inspection reports, and signed agreements.\nEnsure leasing documentation remains complete, accurate, and compliant.\nAssist with property listings across platforms such as Zillow, Apartments.com, MLS, and similar listing services.\nProperty Management Systems\nMaintain accurate records within platforms such as Yardi, AppFolio, Buildium, or similar systems.\nTrack rent collections, delinquencies, occupancy changes, late fees, and lease expirations.\nGenerate operational reports including rent rolls, occupancy reports, delinquency summaries, and leasing activity.\nMaintenance Coordination\nCreate and assign maintenance work orders to vendors.\nMonitor maintenance requests from submission through completion.\nCoordinate communication between tenants and vendors.\nVerify completed work and reconcile vendor invoices against approved work orders.\nEnsure maintenance issues are resolved promptly and professionally.\nOwner Reporting & Operational Support\nPrepare owner statements, cash flow summaries, vacancy reports, and occupancy updates.\nProvide regular updates on rent collections, maintenance activity, leasing progress, and property performance.\nEnsure reports are accurate, organized, and delivered on schedule.\nCompliance & Quality Control\nMaintain compliance with landlord-tenant regulations, Fair Housing standards, and internal company procedures.\nEnsure all documentation remains organized, complete, and audit-ready.\nSupport operational consistency through accurate recordkeeping and process adherence.\nRequirements\nMust-Have Qualifications\nExperience\n2+ years of experience in property management, leasing coordination, real estate operations, or property administration.\nHands-on experience using Yardi, AppFolio, Buildium, or similar property management software.\nExperience with lease administration, tenant communication, rent collection tracking, and maintenance coordination.\nTechnical Skills\nStrong proficiency with Microsoft Office and Google Workspace.\nFamiliarity with lease documentation, property operations, and reporting.\nExcellent written and verbal English communication skills.\nStrong organizational skills with exceptional attention to detail.\nAbility to manage multiple priorities in a high-volume environment.\nNice-to-Have\nExperience managing portfolios of 100+ units.\nMulti-state property management experience.\nFamiliarity with owner statements, trust accounting, and security deposit management.\nExperience supporting residential, commercial, or mixed-use property portfolios.\nTools & Platforms\nYardi\nAppFolio\nBuildium\nMicrosoft Office\nGoogle Workspace\nZillow\nApartments.com\nMLS Platforms\nWhat Makes You a Strong Fit\nExcellent communicator with tenants, vendors, and property owners.\nHighly organized with strong follow-through.\nDetail-oriented and process-driven.\nComfortable managing multiple operational workflows simultaneously.\nSolutions-focused with strong operational judgment.\nThrives in fast-paced property management environments.\nWhat a Typical Day Looks Like\nRespond to tenant inquiries and maintenance requests.\nProcess leases, renewals, and tenant documentation.\nUpdate rent payments and occupancy records.\nCoordinate vendors and monitor maintenance work orders.\nPrepare owner reports and operational summaries.\nMaintain accurate records within property management systems.\nEnsure compliance across leasing and operational processes.\nIn short: You keep property operations organized, compliant, and running efficiently by coordinating leasing, maintenance, tenant communication, and operational reporting.\nKey Metrics for Success (KPIs)\nRent collection percentage\nVacancy fill time\nMaintenance resolution turnaround time\nAccuracy of lease and tenant documentation\nOwner satisfaction with reporting and communication\nOperational accuracy and system data integrity\nWhy This Role Stands Out\nFully remote opportunity supporting U.S. property portfolios.\nHigh ownership across leasing, maintenance, reporting, and operations.\nDirect impact on tenant experience and property performance.\nExposure to residential and commercial real estate operations.\nCareer growth opportunities into Property Manager, Portfolio Coordinator, or Operations Manager roles.\nInterview Process\nInitial Phone Screen\n Spark Hire Intro Video (3-5 minutes)\nPractical Task (Lease Processing or Owner Reporting Scenario)\nClient Interview\nOffer & Background Verification\nWhat Happens After You Apply\nRight after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.\nInstead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.\nDon’t overthink it-you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.\nPlease keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.\nApply Now\nIf you’re an organized, detail-oriented operations professional who enjoys coordinating property workflows, supporting tenants, and keeping portfolios running efficiently, we’d love to hear from you. Apply today and become a key part of a growing property management team.","description_format":"text","description_chars":7207,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Management","Recruiting & Staffing","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-05T18:29:47Z"}],"visa":[],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.541,"p_room":0.9,"age_days":20,"expected_fill_days":34,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/pavago-real-estate-operations-coordinator-5","json_url":"https://alion.io/job/pavago-real-estate-operations-coordinator-5.json","meta":{"generated_at":"2026-10-26T08:28:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11310,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1117},"rest":"https://alion.io/mcp/rest/get_company?id=1117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpavago-real-estate-operations-coordinator-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpavago-real-estate-operations-coordinator-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpavago-real-estate-operations-coordinator-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pavago-real-estate-operations-coordinator-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpavago-real-estate-operations-coordinator-5"}]}