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Location
Remote (Belize)
Seniority
Junior · 1+ year exp
Overview
Company
Impact
Profile match
Pavago is a remote staffing company that recruits and places full-time offshore employees with small and mid-sized businesses in the United States, Canada and the United Kingdom. It sources candidates from Latin America, South Asia, Africa and the Philippines for roles in customer support, sales development, bookkeeping, virtual assistance, marketing, recruiting and back-office operations, handling screening, contracting and payroll on the client's behalf. The company operates as a distributed organisation, bills a recurring fee per placed employee rather than a one-off placement fee, and posts a continuous stream of remote vacancies for its client base.

Virtual Assistant (Executive Support, CRM & Operations) - Remote | U.S. Hours

Position Type: Full-Time, Remote

Working Hours: U.S. Client Business Hours

About the Role

We’re hiring a Virtual Assistant (VA) to support daily operations, communication, and execution across a fast-moving business.

This is not a basic admin role - you will act as a remote operations partner, helping the client stay organized, responsive, and focused on high-value work.

If you’re someone who is organized, proactive, and reliable, this role is built for you.

What You’ll Own

Administrative & Executive Support (Primary Focus)

  • Manage calendars, meetings, and scheduling across time zones
  • Coordinate calls and ensure smooth daily planning
  • Draft and send professional emails, documents, and communications
  • Prepare meeting notes and track follow-ups

Data & CRM Management

  • Update and maintain records in:
    • HubSpot
    • Salesforce
    • Zoho CRM
  • Manage spreadsheets and operational trackers
  • Organize digital files in:
    • Google Drive
    • Dropbox
    • SharePoint

Research & Task Execution

  • Conduct online research:
    • Competitors
    • Vendors
    • Market insights
  • Turn research into:
    • Structured summaries
    • Presentations
  • Support ad hoc and project-based tasks

Customer & Vendor Coordination

  • Respond to basic client inquiries or route appropriately
  • Communicate with vendors and track outstanding items
  • Ensure follow-ups are completed on time

Operations & Project Support

  • Assist with:
    • Invoicing and expense tracking
    • Light bookkeeping (if required)
  • Update project management tools:
    • Trello
    • Asana
    • Notion
    • Monday.com

What Makes You a Strong Fit

  • You are highly organized and detail-oriented
  • You can manage multiple tasks without dropping the ball
  • You communicate clearly and professionally
  • You are proactive and don’t wait for instructions
  • You are reliable, responsive, and accountable

Required Experience & Skills

  • 1-2 years experience as a:
    • Virtual Assistant
    • Administrative Assistant
    • Operations Support role
  • Proficiency in:
    • Microsoft Office
    • Google Workspace (Docs, Sheets, Gmail, Calendar)
  • Strong time management and multitasking ability
  • Reliable internet and remote work setup

Nice to Have

  • CRM experience:
    • HubSpot / Salesforce / Zoho CRM
  • Familiarity with:
    • QuickBooks / Xero
  • Experience supporting:
    • Founders
    • Startups
    • Remote teams
  • Managing multiple clients or executives

What a Typical Day Looks Like

  • Review calendars and inboxes, prioritize urgent items
  • Schedule meetings and coordinate logistics
  • Update CRM records and trackers
  • Prepare documents, reports, or summaries
  • Conduct research for ongoing projects
  • Follow up with vendors or clients
  • Send end-of-day updates and prep for next day

In short:

You ensure everything runs smoothly and nothing falls through the cracks.

Key Metrics (KPIs)

  • Tasks completed accurately and on time
  • Calendar & inbox management efficiency
  • No missed meetings or deadlines
  • Clean, organized systems and documentation
  • Strong responsiveness during working hours
  • Positive feedback from clients and stakeholders

Why This Role Stands Out

  • High ownership and visibility across operations
  • Exposure to multiple business functions
  • Clear expectations and structured workflows
  • Opportunity to grow into operations or executive roles
  • Work directly with founders and decision-makers

Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Practical Task (mock inbox/calendar + research task)
  • Client Interview
  • Offer & Background Verification

Apply Now

If you:

  • Thrive in fast-paced, remote environments
  • Are organized, proactive, and detail-driven
  • Enjoy supporting operations and execution

This role is a strong fit.

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