{"id":4289513,"url":"https://alion.io/job/pavago-virtual-assistant-21","title":"Virtual Assistant","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":205,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time 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Office","optional":false},{"name":"Monday.com","optional":false},{"name":"Notion","optional":false},{"name":"SharePoint","optional":false},{"name":"Trello","optional":false},{"name":"QuickBooks","optional":true},{"name":"Xero","optional":true}],"status":"live","first_seen_at":"2026-11-13T22:47:08Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T22:47:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Virtual Assistant (Executive Support, CRM & Operations) - Remote | U.S. Hours\nPosition Type: Full-Time, Remote\nWorking Hours: U.S. Client Business Hours\nAbout the Role\nWe’re hiring a Virtual Assistant (VA) to support daily operations, communication, and execution across a fast-moving business.\nThis is not a basic admin role - you will act as a remote operations partner, helping the client stay organized, responsive, and focused on high-value work.\nIf you’re someone who is organized, proactive, and reliable, this role is built for you.\nWhat You’ll Own\nAdministrative & Executive Support (Primary Focus)\nManage calendars, meetings, and scheduling across time zones\nCoordinate calls and ensure smooth daily planning\nDraft and send professional emails, documents, and communications\nPrepare meeting notes and track follow-ups\nData & CRM Management\nUpdate and maintain records in:\nHubSpot\nSalesforce\nZoho CRM\nManage spreadsheets and operational trackers\nOrganize digital files in:\nGoogle Drive\nDropbox\nSharePoint\nResearch & Task Execution\nConduct online research:\nCompetitors\nVendors\nMarket insights\nTurn research into:\nStructured summaries\nPresentations\nSupport ad hoc and project-based tasks\nCustomer & Vendor Coordination\nRespond to basic client inquiries or route appropriately\nCommunicate with vendors and track outstanding items\nEnsure follow-ups are completed on time\nOperations & Project Support\nAssist with:\nInvoicing and expense tracking\nLight bookkeeping (if required)\nUpdate project management tools:\nTrello\nAsana\nNotion\nMonday.com\nWhat Makes You a Strong Fit\nYou are highly organized and detail-oriented\nYou can manage multiple tasks without dropping the ball\nYou communicate clearly and professionally\nYou are proactive and don’t wait for instructions\nYou are reliable, responsive, and accountable\nRequired Experience & Skills\n1-2 years experience as a:\nVirtual Assistant\nAdministrative Assistant\nOperations Support role\nProficiency in:\nMicrosoft Office\nGoogle Workspace (Docs, Sheets, Gmail, Calendar)\nStrong time management and multitasking ability\nReliable internet and remote work setup\nNice to Have\nCRM experience:\nHubSpot / Salesforce / Zoho CRM\nFamiliarity with:\nQuickBooks / Xero\nExperience supporting:\nFounders\nStartups\nRemote teams\nManaging multiple clients or executives\nWhat a Typical Day Looks Like\nReview calendars and inboxes, prioritize urgent items\nSchedule meetings and coordinate logistics\nUpdate CRM records and trackers\nPrepare documents, reports, or summaries\nConduct research for ongoing projects\nFollow up with vendors or clients\nSend end-of-day updates and prep for next day\nIn short:\nYou ensure everything runs smoothly and nothing falls through the cracks.\nKey Metrics (KPIs)\nTasks completed accurately and on time\nCalendar & inbox management efficiency\nNo missed meetings or deadlines\nClean, organized systems and documentation\nStrong responsiveness during working hours\nPositive feedback from clients and stakeholders\nWhy This Role Stands Out\nHigh ownership and visibility across operations\nExposure to multiple business functions\nClear expectations and structured workflows\nOpportunity to grow into operations or executive roles\nWork directly with founders and decision-makers\nInterview Process\nInitial Phone Screen\nVideo Interview with Pavago Recruiter\nPractical Task (mock inbox/calendar + research task)\nClient Interview\nOffer & 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