{"id":1972323,"url":"https://alion.io/job/pax8-servicenow-developer-i","title":"ServiceNow Developer I","company":{"id":171481,"name":"Pax8","domain":"pax8.com","url":"https://alion.io/company/pax8","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-06T19:50:44Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-11T17:08:43Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Pax8 is hiring a ServiceNow Developer I in Makati City, Philippines, to help shape and evolve one of the most critical platforms powering our global, AI-enabled cloud marketplace.\nBuild, Innovate and Grow With Us\nThis is an exciting opportunity for a developer who enjoys solving real business challenges through automation, intelligent workflows, and platform development. You'll work at the heart of a fast-growing global technology business, developing solutions that improve how our teams operate and how work gets done across Pax8.\nAs AI continues to transform how businesses operate, you'll have the opportunity to explore emerging technologies, enhance automation capabilities, and help build smarter, more efficient experiences across our ServiceNow ecosystem. You'll be joining at a time of significant innovation where your ideas, curiosity, and technical skills can genuinely influence outcomes.\nOur Culture & Journey\nAt Pax8, we're passionate about technology, innovation, and people. We combine the energy of a high-growth technology business with a culture built on collaboration, learning, and continuous improvement.\nDiscover more about our journey, culture and future:\nhttps://www.pax8.com/\nhttps://www.pax8.com/blog/pax8-2025-year-in-review/\nhttps://www.pax8.com/en-eu/about/\nWhat You'll Be Doing\nYou'll help develop, improve and support the ServiceNow platform that powers critical business services across Pax8.\nDevelopment & Delivery\nDesign, configure and deliver ServiceNow enhancements that solve real business challenges.\nTranslate requirements into scalable platform solutions using ServiceNow best practices.\nParticipate in sprint planning, demonstrations, testing activities and user enablement.\nHelp ensure changes are thoroughly tested, documented and successfully deployed.\nPlatform Engineering & Integrations\nDevelop and maintain workflows, catalog items, notifications, business logic, reports and platform configurations.\nBuild and support integrations between ServiceNow and other business systems.\nContribute to release processes and platform governance.\nContinuously identify opportunities to improve platform performance, reliability and usability.\nOperational Support\nInvestigate complex issues, troubleshoot platform incidents and implement effective solutions.\nSupport service continuity through participation in on-call rotations when required.\nCollaborate closely with Technology Services teams during critical incidents.\nHelp improve operational processes and incident response practices.\nAutomation & AI\nDevelop automation capabilities that reduce manual effort and improve operational efficiency.\nExplore AI-enabled tools and identify practical use cases that deliver value across the business.\nRecommend new ideas, enhancements and workflow improvements that support Pax8's technology strategy.\nDocumentation & Knowledge Sharing\nCreate clear technical documentation, knowledge articles and platform guidance.\nShare learning, insights and best practices with colleagues.\nSupport a culture of continuous learning and technical excellence.\nThe Impact You'll Make\nYour work will directly influence how efficiently teams across Pax8 operate every day. By building reliable solutions, streamlining processes and enhancing automation, you'll help create better experiences for employees, improve operational speed, and enable the business to scale effectively as we continue to grow globally.\nYou'll Be a Great Fit If You\nHave hands-on experience developing and configuring solutions within the ServiceNow platform.\nBring practical knowledge of ServiceNow modules such as IT Service Management, Customer Service Management, Configuration Management Database, Strategic Portfolio Management, Hardware Asset Management, Software Asset Management, Workplace Service Delivery, or Legal Service Delivery.\nUnderstand how integrations, workflow automation and platform customisation create business value.\nEnjoy working with technologies such as JavaScript, REST APIs, HTML, CSS, AngularJS, JSON, Glide technologies and modern web development frameworks.\nHave experience working with access controls, business rules, client scripts, user interface actions and user interface policies.\nUnderstand service management principles and best practices.\nCan comfortably work in a fast-moving environment where priorities evolve and learning never stops.\nAre naturally curious, collaborative and focused on solving problems the right way.\nProduce clear, structured documentation and communicate effectively with both technical and non-technical stakeholders.\nHold a ServiceNow certification such as Certified System Administrator, Certified Application Developer, or a ServiceNow Implementer certification.\nHave a degree in a relevant discipline or equivalent professional experience.\nTrust & Hiring\nAt Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.\nTo protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.\nWe also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.\nInclusivity Matters\nWe encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Philippines.\nSalary & Benefits\nCompetitive and dependent on experience\n20 Annual Leaves (accruing monthly)\nPax8 offers an additional 10 days of bonus leave every year! AND YES, the 10 days are available from your first day!\nIn addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens!\nUnlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!\nConnecting with our community is important - which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.\nWorking Environment\nThis is a Hybrid role based in Makati City. During your first six months, you'll spend your time onsite to accelerate learning, collaboration and relationship building before moving into our hybrid working model.\nPax8 Manila Office Environment\nEnergetic office located at KMC Solutions, One Ayala Mall, Makati City\nDedicated Pax8 Lounge Area overlooking Makati Avenue\nRelaxation area with massage chairs\nFully stocked pantry cabinet\nWeekly treats including Monday waffles and Thursday soft serve ice cream\nRegular team events including Pax8 Thursday Karaoke\nCoffee machines\nModern workstations equipped with monitors and essential productivity tools\nGreat office culture\nYour Growth Opportunity\nThere's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, \"born in the cloud\" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level.\nAbout Pax8\nOur mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.\nBackground Checks\nAs part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.\nEqual Opportunities\nPax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. 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