{"id":2496502,"url":"https://alion.io/job/paxos-senior-technical-account-manager","title":"Senior Technical Account Manager","company":{"id":47485,"name":"Paxos","domain":"paxos.com","url":"https://alion.io/company/paxos","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":181000,"max":207675,"currency":"USD","period":"year","gross":null,"usd_annual":207675},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false},{"name":"Stripe","optional":true}],"status":"live","first_seen_at":"2026-08-13T15:25:58Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-20T04:20:20Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":67},"description":"Applying to Paxos? Our only careers site ispaxos.com/careers, and we only recruit via @paxos.comemail. Details below.\n___\nAbout Paxos\nToday’s financial infrastructure is archaic, expensive, inefficient and risky - supporting a system that leaves out more people than it lets in. So we’re rebuilding it.\nWe’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world's leading financial institutions, like PayPal, Venmo, Mastercard, Interactive Brokers and Charles Schwab.\nAbout the team\nThe Technical Services team at Paxos supports our partnerships with Crypto Brokerage, Tokenized Asset and Payments customers post-launch, enabling growth through optimizing integrations and driving product adoption.\n\nAs part of Paxos' mission to modernize financial infrastructure, the Technical Services team directly impacts business growth by managing the integrations with major financial institutions like PayPal, Interactive Brokers, Stripe, and Kraken.\n\nAbout the role\nTechnical Account Managers (TAMs) own the day-to-day technical administration, integration, technical stability, and operational execution required to deliver against account plans and day to day needs.\n\nYou'll work on exciting and innovative projects that involve bringing new digital asset brokerage, payments, and financial products to the market in partnership with our customers.\n\nYour impact will be measured by the success of the integrations you deliver, the smoothness of daily operations, and the quality of execution as it relates to supporting an Account Plan.\n\nWhat you'll do\nPartner with technical and operational teams at the customer to implement Paxos products and services post sale, spanning Brokerage, Money Movement, Orchestration and Tokenization / Dashboard. This includes customer education, project management, test design, best practice recommendations, answering technical questions, and testing support.\n\nPrioritize and deliver daily technical/operational requests across a broad book: intake, prioritization, routing to technical support when appropriate, SLAs, and crisp status to AMs and client counterparts.\n\nOwn integration health and reliability: monitoring and alerts, error recovery, reconciliations, data quality checks, and environment hygiene from sandbox to production.\n\nRun change management: releases, API/schema/version updates, configurations and entitlements, keys/certs, IP allowlists, and maintenance windows-with tested runbooks and rollback plans.\n\nExecute integration work aligned to the account plan: enable new capabilities, modify integrations, validate, roll out, stabilize; provide implementation consulting (patterns, test plans, go-live readiness).\n\nCodify and propagate shared learnings at scale: publish patterns, FAQs, runbooks, and build usage/SLA/error reporting so the team rarely solves the same problem twice.\n\nAbout you\n5+ years of Implementation Consulting or Technical Account Management experience in enterprise SaaS/fintech/financial services\n\nTrack record of delivering complex technical implementations spanning multiple quarters with Enterprise Customers\n\nStrong technical acumen with ability to lead API integrations\n\nExperience managing complex stakeholder relationships\n\nExcellent project management and communication skills\n\nImportant Notice for Paxos Applicants\n Fraudulent accounts sometimes pose as Paxos recruiters on LinkedIn and other platforms, and fake websites sometimes impersonate our careers site. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information.\nTo verify a legitimate Paxos opportunity:\nOur only official careers site is paxos.com/careers\n\nWe only use @paxos.com email addresses\n\nWe never ask for payment or financial details to apply, interview, or work here\n\nFor technical roles, we do not perform a coding interview without prior screening by our engineering team\n\nThanks for your interest in Paxos!","description_format":"text","description_chars":4139,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"New York","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain Infrastructure","Stablecoins"],"lifecycle":[{"event":"open","at":"2026-10-14T04:48:09Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.317,"p_room":0.44,"age_days":66,"expected_fill_days":55,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":207675,"is_top_pay":true},"html_url":"https://alion.io/job/paxos-senior-technical-account-manager","json_url":"https://alion.io/job/paxos-senior-technical-account-manager.json","meta":{"generated_at":"2026-10-20T04:25:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4922,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":47485},"rest":"https://alion.io/mcp/rest/get_company?id=47485"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpaxos-senior-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpaxos-senior-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpaxos-senior-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/paxos-senior-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpaxos-senior-technical-account-manager"}]}