{"id":2064000,"url":"https://alion.io/job/payback-group-key-account-manager-ecommerce-munich","title":"Key Account Manager eCommerce Munich","company":{"id":1793194,"name":"Payback","domain":"payback.group","url":"https://alion.io/company/payback-group","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":114000,"period":"year","method":"role_country_seniority_unknown","sample_n":263},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T03:06:38Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-11T06:04:25Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":34},"description":"Contract type: fixed-term contract for 24 month, full-time (40 hours/week), part-time possible upon agreement, start date as soon as possible\nLanguage within the team: German\nWhat this role is about\nAs a Key Account Manager - eCommerce (m/f/x), you will manage and advise a diverse PAYBACK partner portfolio with a wide range of requirements in a highly dynamic market environment. From day-to-day operational challenges to complex strategic questions - your analytical marketing and sales expertise will be key.\nYour day-to-day work\nYou manage and consult PAYBACK online partners in the eCommerce sector\nYou design digital marketing campaigns and develop innovative sales approaches to acquire new customers and grow existing ones\nYou take ownership of budgets and forecasts, define relevant KPIs to ensure efficient budget allocation, and continuously optimize performance across all marketing activities\nYou work closely with colleagues from online/offline marketing, customer insights, and process management\nYou identify growth potential through market, industry, and company analyses and drive implementation together with your partners\nThis role is a great fit if you…\nhave several years of experience in digital performance marketing and media planning\nhave gained experience in key account management, ideally in an eCommerce environment\nare confident communicating with a wide range of stakeholders, think customer-centric, and enjoy working in a results-driven and proactive way\nare comfortable working with numbers, have strong analytical skills, and can translate complex topics into actionable measures\nare confident in presentations and negotiations (both in German and English)\nConditions & benefits\nFlexibility: 30 days of vacation with the option to purchase additional days, hybrid working (2 days home office/week), sabbatical options\nFood & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn daily, coffee and tea included\nHealth & fitness: Free access to the in-house gym, health weeks, on-site massages and physiotherapy\nCulture: Team events, social days, open “come as you are” culture, dogs welcome, strong engagement in female leadership\nDevelopment: Individual training and development opportunities within and across teams\nMobility: Germany ticket covered, central location with subway directly at the office, bike leasing options\nWhy PAYBACK?\nPAYBACK is Germany’s leading loyalty program and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.\nWith more than 1,000 employees at our Munich location, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. 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