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Salary
$56k – $101k per year (Estimated)
Location
Remote/Hybrid (Warsaw, Poland)
Employment
Full-Time
Overview
Company
Impact
Profile match
Payback is Poland's largest multi-partner coalition loyalty program, operated by the Loyalty Partner group (a subsidiary of American Express). The platform allows millions of members to earn reward points across a wide network of partner businesses, including gas stations, supermarkets, and online retailers. Accumulated points can then be redeemed for physical rewards, vouchers, or discounts on future purchases across partner outlets.

The Technical Infrastructure Engineer plays a central role within a Supplier Campaign Team as the primary technical expert for all business units utilizing and designing campaign solution within PAYBACK. He collaborates closely with Product Owner and Business Owner as part of the Team.

The Technical Infrastructure Expert is responsible for the technical conception, implementation, and sustainable technical improvements for the chosen solutions. This position requires comprehensive technical expertise as well as excellent communication and coordination skills.

Your responsibilities:

  • Technical Consulting during the development of new campaigns, distinguishing between standard and non-standard formats, early identification of technical requirements and challenges.

  • Clear picture on required systems, evaluation and managing of dependencies between these systems (eg. App, Marketing Platform, Couponing Center) in close alignment with Product Owner.

  • The Technical Architect links business units with the relevant technical experts and contacts within and outside the Trinity team to ensure efficient campaign execution. This also includes alignment between technical set up of Datacenter Services, Campaign executing Vendor and PAYBACK Organization.

  • Ensures clear communication and guarantees that technical queries are answered competently.

  • Consulting in technical feasibility, performance aspects and scalable execution

  • Deep Analysis and Retrospectives after Campaigns to create a resilient architecture.

  • In case of technical or procedural problems during a campaign, the TO supports the respective process owners and contributes to a rapid resolution.

Your Profile:

  • Strong coordination skills and confident in management of complex processes between various business areas, key stakeholders and external providers.

  • Excellent communication skills with focus on "translating" technical topics and requirements for business units

  • Container Platform expertise with Openshift or Kubernetes

  • Knowledge of virtualization environments

  • Experience with Observability Tools like Elastic, Logstash, Kibana, Prometheus and Grafana

  • Scripting experience (e.g. Python)

  • Architecture understanding for modern microservice architectures

  • Fluent English is mandatory, German language skills appreciated

How about?

  • Employment contract? Of course. With us you do not have to worry about stable employment.

  • Benefits? We have them! Among other: corporate incentive program, sport card, private medical care.

  • Lunch card? With the cooperation extended and permanent contract, you will receive additional funds to use for meal purchases.

  • Working in a hybrid model? Of course! ! You work with us 2 days a week from home.

  • Work wherever you want? In PAYBACK you have the opportunity. Working 100% remotely, also from European countries for 15 days a year.

  • ‎Flexible working hours? Sounds great! We start working between 7 to 10.

  • Trainings? Of course. We provide training to develop hard and soft skills.

  • Convenient location? Sure! We invite you to our new office at Rondo Daszyńskiego, but we are currently also working remotely.

  • Dress code? We definitely say no. There are no rigid dress code rules in our company, sneakers are more than welcome.

  • Friendly atmosphere at work? Yes! In PAYBACK, people are the most important asset‎.

  • ‎Something is missing? Open communication is our priority, so dare to ask!‎

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