{"id":3286766,"url":"https://alion.io/job/paycargo-senior-engineer-devopsplatform-reliability","title":"Senior Engineer, DevOps/Platform Reliability","company":{"id":2202032,"name":"PayCargo","domain":"paycargo.com","url":"https://alion.io/company/paycargo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":104000,"max_usd":198000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1808},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon ECS","optional":false},{"name":"AWS","optional":false},{"name":"AWS Fargate","optional":false},{"name":"AWS Lambda","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GitHub","optional":false},{"name":"GitHub Actions","optional":false},{"name":"IAM","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PagerDuty","optional":false},{"name":"Sentry","optional":false},{"name":"Terraform","optional":false},{"name":"LLM","optional":true},{"name":"Zero Trust","optional":true}],"status":"live","first_seen_at":"2026-10-26T17:06:57Z","employer_posted_date":null,"last_verified_at":"2026-10-26T17:06:57Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"About PayCargo:\n\nMillions of shipments with goods and materials move around the world daily, by land, sea, or air. PayCargo is the world's leading online payment solution that is revolutionizing the shipping and cargo world. With a fast and efficient way to reduce costs associated with payment processing, we help improve the speed and profitability of our customers' businesses.\nPayCargo's platform connects payers and vendors across the cargo and logistics ecosystem, supporting payments, remittance data, integrations, vendor release workflows, and customer-facing digital experiences.\n\nAbout the Role:\n\nThe Senior Engineer, DevOps/Platform Reliability is responsible for building and operating the infrastructure, pipelines, and platform standards that keep PayCargo's global payments platform reliable, observable, and supportable. The role spans the full platform - EC2-based services, scheduled jobs, and file processing alongside containerized (ECS/Fargate) and serverless (Lambda) workloads - across a multi-account AWS environment, Terraform, and a GitHub and ZenHub workflow that ships through GitHub Actions and GitHub OIDC, with a focus on modernizing how PayCargo builds, deploys, and runs software. As one example, PayCargo's SFTP runs on AWS Transfer Family with a Lambda identity provider.\nThis is a hands-on individual contributor role. The Senior Engineer, DevOps/Platform Reliability modernizes legacy scheduled jobs and file processes into containerized, observable services, codifies infrastructure as repeatable Terraform patterns, and creates standards that other developers can follow without depending on a single person for every implementation. The role requires strong judgment, strong follow-through, and a focus on reducing reactive fire drills and single points of failure.\nWorking within PayCargo's DevSecOps model, the Senior Engineer, DevOps/Platform Reliability partners closely with Security, Engineering, Architecture, Product, Support, and executive stakeholders to deliver scalable, secure, and repeatable platform execution.\nThis position has no direct reports. The role leads indirectly by defining infrastructure and deployment standards, guiding engineers toward repeatable patterns, and reducing single points of failure across the platform.\n\nAs the Senior Engineer, DevOps/Platform Reliability, you will:\n\nInfrastructure & Platform Modernization\n\nModernize legacy scheduled jobs, cron scripts, and file processes into containerized (ECS/Fargate), observable, supportable services\n\nBuild and maintain infrastructure patterns in Terraform, with reusable modules, remote state, and plan/apply through CI\n\nStandardize environment configuration, secrets management (Secrets Manager and SSM Parameter Store), and repeatable deployment paths across environments and accounts\n\nCreate platform standards that other developers can follow without depending on DevOps for every implementation\n\nCI/CD & Release Engineering\n\nBuild, maintain, and harden CI/CD pipelines integrated with GitHub and ZenHub, with deployments authenticated through GitHub OIDC to eliminate static cloud credentials\n\nImprove build, test, and deployment automation to make releases faster, safer, and more repeatable\n\nEstablish rollback, promotion, and environment-promotion practices that reduce release risk\n\nEmbed security and quality gates into pipelines in partnership with Security and Engineering\n\nObservability & Reliability\n\nImplement and maintain monitoring, logging, and alerting using CloudWatch, SNS, and Sentry, with log analytics through Athena and Glue\n\nImprove telemetry, dashboards, and on-call workflows (PagerDuty) so issues are detected and resolved quickly\n\nSupport disaster recovery, backup, and failover patterns across regions and accounts\n\nLead incident response and root cause analysis with clear, durable follow-up\n\nSecure AI Platform Support\n\nSupport the infrastructure for a contained AI platform, including whitelisted egress and approved deployment paths\n\nHelp operationalize controls such as stateless model access and bounded environments in partnership with Security and Architecture\n\nBuild deployment and monitoring patterns for AI-assisted applications so they are observable and supportable\n\nCross-Functional Partnership\n\nPartner with Security to embed controls into pipelines, environments, and infrastructure-as-code, including OIDC roles, least privilege, mTLS, and Tailscale-based access\n\nWork with Engineering and Architecture to translate designs into runnable, supportable infrastructure\n\nAdvise Product and Support on operational realities, trade-offs, and delivery risk\n\nImplement and operate the infrastructure, pipelines, and environments according to the standards and architecture owned by the VP, Infrastructure & Security\n\nProvide clear status, escalate risks early, and document infrastructure, pipelines, and runbooks\n\nRequired Qualifications:\n\n5+ years of hands-on DevOps, platform, or infrastructure engineering experience preferred\n\nStrong experience with AWS (ECS/Fargate, Lambda, VPC, IAM), and working knowledge of Azure or Entra ID\n\nHands-on experience with infrastructure-as-code using Terraform, including reusable modules, remote state, and plan/apply in CI\n\nStrong experience with Docker and container orchestration such as ECS/Fargate and ECR\n\nExperience building and maintaining CI/CD pipelines, preferably with GitHub Actions, including OIDC-based cloud authentication\n\nExperience with monitoring and observability tooling such as CloudWatch, SNS, Sentry, and Athena/Glue\n\nStrong understanding of secrets management (Secrets Manager, SSM Parameter Store), environment configuration, and secure deployment\n\nStrong troubleshooting, incident response, and root cause analysis skills\n\nAbility to create repeatable standards and documentation that reduce single points of failure\n\nExperience and Education:\n\nBachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience\n\n5+ years of hands-on DevOps, platform, or infrastructure engineering experience preferred\n\nDemonstrated experience operating production infrastructure and CI/CD in cloud environments\n\nExperience with containerization, infrastructure-as-code, and observability tooling\n\nPayments, fintech, SaaS, or logistics experience is a plus\n\nPreferred Qualifications:\n\nExperience modernizing legacy scheduled jobs and file-processing workloads into containerized services\n\nExperience operating both EC2-based services and containerized or serverless workloads\n\nExperience with disaster recovery, multi-region (us-east-1 / ap-east-1) redundancy, and failover design\n\nFamiliarity with secure AI/LLM platform patterns, whitelisted egress, and bounded environments\n\nExperience with on-call workflows and tooling such as PagerDuty\n\nFamiliarity with zero-trust network access (Tailscale) and SSM Session Manager in place of bastion hosts\n\nExperience in payments, fintech, SaaS, or other high-volume transactional environments\n\nFamiliarity with SOC and PCI control requirements as they relate to infrastructure\n\nYou Will Likely Succeed If:\n\nHave a winning attitude\n\nAre naturally curious with an always-learning mentality\n\nLove to automate, standardize, and remove toil\n\nLove to solve difficult problems\n\nAre assertive, confident, but also humble\n\nSpeak with clarity and listen with intention\n\nAre disciplined with your processes, documentation, and follow-up\n\nCan own a problem end to end without constant direction\n\nTake ownership of both the technical outcome and the business result\n\nWhat Success Looks Like:\n\nLegacy jobs and file processes are modernized into containerized, observable, supportable services\n\nInfrastructure is codified, repeatable, and consistent across environments\n\nCI/CD pipelines make releases faster, safer, and lower-risk\n\nMonitoring, alerting, and disaster recovery reduce reactive fire drills\n\nOther developers can follow platform standards without depending on a single person\n\nThe Senior Engineer - DevOps / Platform Reliability becomes a trusted owner of one or more critical platform domains within 90 to 180 days\n\nWhat We Offer:\n\nOur compensation package includes a competitive salary and bonus plan.\nWe care about your wellbeing and personal life. We offer vacation, sick, personal time off policies, a generous 401K match, and strong healthcare benefits.\nYour success at PayCargo is determined by the impact that you are making, and how well you collaborate with the various teams that you interact with. Everyone at PayCargo is empowered to take ownership to learn, self-improve, and master their skills in an environment focused on efficiency, collaboration, and purpose.\n\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. 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