{"id":2250182,"url":"https://alion.io/job/paychex-client-hr-business-partner-i","title":"Client HR Business Partner I","company":{"id":1764039,"name":"Paychex","domain":"paychex.com","url":"https://alion.io/company/paychex-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":77,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0.2,"time_to_fill_p50_days":34,"computed_at":"2026-11-01T06:10:25Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":87000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1938},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T15:55:00Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-02T03:46:58Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.Overview\nEnsures overall client satisfaction with products and services. Works with a small client demographic or less complex client base to assist with HR needs. Maintains ongoing relationships with client contacts and is the primary point of contact for HR service. Collaborates with internal partners to ensure quality customer service and support.\nResponsibilities\nServices clients remotely and in-person and provides consultative guidance to ensure appropriate resolution of client issues. Partner with internal departments/subject matter experts to deliver actionable responses or plans to client concerns.\nProvides consultative guidance and advice to clients in Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement, and Culture Enhancement.\nMay support PEO clients with the set-up of EPLI insurance with the assistance of other internal business partners.\nMay conduct open enrollment meetings for PEO clients, advising on benefit plan selection and contribution strategies.\nCommunicates and interprets HR policies and procedures while providing remedies for employee relations issues. Seeks appropriate guidance and support from HR Coach as applicable.\nProvides turnover analysis action planning and offers unemployment escalation assistance.\nMaintains an awareness of HR trends and conducts training based on available resources.\nPromotes high-quality customer service to clients.\nQualifications\nBachelor's Degree - Preferred\n1-3 years of experience in HR, or the equivalent combination of education and experience.\nConsideration may be given to a candidate with experience in lieu of a degree.\nCustomer Service - Preferred\nPlanning - Preferred\nOperations - Preferred\nManagement - Preferred\nResearch - Preferred\nEmployee Relations - Preferred\nPerformance Management - Preferred\nEmployee Engagement - Preferred\nEmployment Practices Liability - Preferred\nSupport Services - Preferred\nLabor Law - Preferred\nPaychex - Preferred\nHuman Resource Strategy - Preferred\nEmployee Relations Investigations - Preferred\nAuditing - Preferred\nLive the Paychex Values\nAct with uncompromising integrity.\nProvide outstanding service and build trusted relationships.\nDrive innovation in our products and services and continually improve our processes.\nWork in partnership and support each other.\nBe personally accountable and deliver on commitments.\nTreat each other with respect and dignity.\nWhat's in it for you?\nWe value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.\nWe value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.\nWe value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.\nWe value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.\nWe value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.\nNote: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.\nNot sure if you meet every requirement?\nAt Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.\n\nPaychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.\nServices clients remotely and in-person and provides consultative guidance to ensure appropriate resolution of client issues. Partner with internal departments/subject matter experts to deliver actionable responses or plans to client concerns.\nProvides consultative guidance and advice to clients in Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement, and Culture Enhancement.\nMay support PEO clients with the set-up of EPLI insurance with the assistance of other internal business partners.\nMay conduct open enrollment meetings for PEO clients, advising on benefit plan selection and contribution strategies.\nCommunicates and interprets HR policies and procedures while providing remedies for employee relations issues. Seeks appropriate guidance and support from HR Coach as applicable.\nProvides turnover analysis action planning and offers unemployment escalation assistance.\nMaintains an awareness of HR trends and conducts training based on available resources.\nPromotes high-quality customer service to clients.\nBachelor's Degree - Preferred\n1-3 years of experience in HR, or the equivalent combination of education and experience.\nConsideration may be given to a candidate with experience in lieu of a degree.\nCustomer Service - Preferred\nPlanning - Preferred\nOperations - Preferred\nManagement - Preferred\nResearch - Preferred\nEmployee Relations - Preferred\nPerformance Management - Preferred\nEmployee Engagement - Preferred\nEmployment Practices Liability - Preferred\nSupport Services - Preferred\nLabor Law - Preferred\nPaychex - Preferred\nHuman Resource Strategy - Preferred\nEmployee Relations Investigations - Preferred\nAuditing - 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