{"id":2574454,"url":"https://alion.io/job/payfacto-developpeur-de-support-dapplications-application-support-developer","title":"Développeur de support d'applications - Application Support Developer","company":{"id":684817,"name":"PayFacto","domain":"payfacto.com","url":"https://alion.io/company/payfacto","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Amazon S3","optional":false},{"name":"Angular","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"Git","optional":false},{"name":"Incident Management","optional":false},{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"PostgreSQL","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"Siemens Veloce","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Spring Framework","optional":false},{"name":"SQL","optional":false},{"name":"Java","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-10-14T23:42:47Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T19:15:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Nous sommes à la recherche d'un développeur de soutien aux applications pour rejoindre notre équipe !\nVous assurerez le fonctionnement optimal de notre écosystème de paiement, en surveillant les différents systèmes et en effectuant diverses demandes d'analyse et de recherche. Si nécessaire, vous participerez au développement d'outils internes et externes tels que les systèmes de gestion des commerçants, les portails de paiement et les tableaux de bord.\nÀ propos du rôle :\nAvoir une approche innovante pour créer, construire, automatiser et améliorer le processus et les procédures de surveillance.\nRésoudre les problèmes de production/mission critiques afin de respecter les accords de niveau de service.\nCapacité à résoudre les problèmes, à identifier le problème et à fournir un code de correction.\nCapacité à documenter le dépannage et les solutions\nIdentifier les problèmes techniques et apporter les corrections et suggestions appropriées pour les résoudre.\nTravailler avec l'équipe pour s'assurer que les processus de livraison du code sont suivis et respectés.\nAdhérer aux procédures en place en ce qui concerne la gestion des incidents, les SLA et les meilleures pratiques mises en œuvre par l'équipe.\nVolonté de participer au contrôle de la qualité de nos logiciels\nCapacité à apprendre et à s'adapter rapidement aux nouvelles technologies\nCapacité à gérer la pression et à accomplir des tâches dans un environnement rapide et exigeant\nContribuer à l'identification de tout problème lié à la documentation, aux procédures et au flux de travail, avec un retour d'information lors de la réunion hebdomadaire.\nÀ propos de vous :\nDisponible pour les rotations sur appel\nVous avez de l'expérience avec Amazon Web Services (AWS) - S3, Lambdas, cloud formation\nVous avez une très bonne connaissance de la programmation Java et de l'environnement Linux (obligatoire).\nVous possédez des connaissances en Postgres SQL (Obligatoire), Oracle SQL (Atout)\nVous avez une connaissance de HTML, CSS et JavaScript modernes (React, Angular)\nVous avez une connaissance des micro-services RESTful et des API REST.\nVous avez une bonne compréhension de Java Spring Framework (Asset)\nVous êtes capable de travailler sous une supervision minimale\nVous possédez d'excellentes aptitudes au travail d'équipe\nVous avez un excellent sens du détail, des compétences en résolution de problèmes et la capacité d'apprendre et d'appliquer rapidement de nouveaux concepts, principes et solutions.\nVous devez posséder d'excellentes aptitudes à la communication (verbale et écrite)\nExpérience de travail dans un environnement Agile\nMaîtrise des outils de développement et des techniques de débogage.\nConnaissance pratique des outils Git, Jira et Atlassian.\nConnaissance pratique des approches et outils CI/CD\nÀ propos de nous :\nNous fournissons des solutions de paiement et de point de vente entièrement intégrées aux restaurants, hôtels et bars.\nNous sommes connus pour nos systèmes de point de vente à la pointe de la technologie (Veloce et Maitre'D).\nNous avons des bureaux au Canada, aux États-Unis et en Europe.\nNous sommes en pleine expansion !\nNous offrons :\nUne couverture médicale et dentaire dès le 1er jour.\nTélémédecine 24 heures sur 24, 7 jours sur 7\nL'abondement d'un REER\nVacances et congés personnels\nTravail à distance\nVous souhaitez faire partie de l'ADN de PayFacto alors que nous atteignons de nouveaux sommets ? Postulez maintenant !\n********************\nWe are looking for an Application Support Developer to join our team!\nYou will ensure optimal operation of our payment ecosystem, by monitoring the different systems and performing various requests for analysis and research. If necessary, you will participate in the development of both internal and external facing tools such as merchant management systems, payment portals and dashboards.\nAbout the role:\nHave an innovative approach to create, build, automate and improve the monitoring process and procedures\nAddress production/mission critical problems to keep up with SLAs\nAbility to troubleshoot, identify the issue and provide a code fix\nAbility to document troubleshooting and solutions\nIdentify technical issues & make the appropriate corrections, suggestions to address them\nWork with the team to ensure code delivery processes are followed and respected\nAdhere to procedures in place in relation to incident management, SLA and best practices implemented by the team\nWillingness to participate in our software quality control\nAbility to learn and adapt to new technology quickly\nAbility to handle pressure and perform tasks in a fast-paced, demanding environment\nHelp identify any issues with documentation, procedures, and workflow with feedback during weekly meeting\nAbout you:\nAvailable for on-call rotation\nYou possess experience with Amazon Web Services (AWS) - S3, Lambdas, cloud formation\nYou possess very good knowledge of Java programming and Linux environment (Mandatory)\nYou possess knowledge of Postgres SQL (Mandatory), Oracle SQL (Asset)\nYou have knowledge of modern HTML, CSS, and JavaScript (React, Angular)\nYou have knowledge of RESTful micro-services and REST APIs\nYou have a good understanding of Java Spring Framework (Asset)\nYou are able to work under minimal supervision\nYou possess excellent teamwork skills\nExcellent detail-oriented, problem solving skills and the ability to quickly learn and apply new concepts, principles, and solutions\nMust have excellent communication skills (verbal and written)\nExperience working in an Agile environment\nProficiency with developer tools and debugging techniques\nWorking knowledge of Git, Jira and Atlassian tools\nWorking knowledge of CI/CD approaches and tools\nAbout us:\nWe provide fully integrated payment and point of sales solutions to restaurants, hotels and bars\nWe are known for our state-of-the-art point of sales systems (Veloce and Maitre’D)\nWe have offices in Canada, US and Europe\nWe are expanding and growing!\nWe offer:\nMedical and dental coverage as of Day 1\nTelemedicine 24/7\nRRSP matching\nVacation and personal days\nRemote work\nAre you looking to be part of our PayFacto DNA as we climb to new heights? Apply now!","description_format":"text","description_chars":6155,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-14T23:42:47Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:2","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/payfacto-developpeur-de-support-dapplications-application-support-developer","json_url":"https://alion.io/job/payfacto-developpeur-de-support-dapplications-application-support-developer.json","meta":{"generated_at":"2026-10-15T20:29:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31205,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684817},"rest":"https://alion.io/mcp/rest/get_company?id=684817"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpayfacto-developpeur-de-support-dapplications-application-support-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpayfacto-developpeur-de-support-dapplications-application-support-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpayfacto-developpeur-de-support-dapplications-application-support-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/payfacto-developpeur-de-support-dapplications-application-support-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpayfacto-developpeur-de-support-dapplications-application-support-developer"}]}