{"id":2633357,"url":"https://alion.io/job/payjoy-fraud-operations-representative","title":"Fraud Operations Representative","company":{"id":7136,"name":"PayJoy","domain":"payjoy.com","url":"https://alion.io/company/payjoy","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":78,"open_postings":12,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":59000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3072},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-01T23:30:36Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-16T12:51:52Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"The Fraud Operations Representative is responsible for conducting reviews and investigations of card transactions, merchants, clerks and customers to analyze fraud patterns, and implementing tactics to mitigate fraud risks, thereby protecting our customers and the company's financial assets.\nKey responsibilities\nMonitor and analyze transactions for potential fraudulent activity, ensuring compliance with the fraud prevention strategies and procedures.\n\nInvestigate and resolve reported fraud cases, ensuring timely and accurate documentation.\n\nDevelop and implement fraud prevention strategies and procedures.\n\nCollaborate with the customer service, product, engineering and operations teams from other countries, to address and mitigate fraud risks.\n\nConduct regular fraud risk assessments and provide recommendations for improvement.\n\nPrepare and present detailed reports on fraud trends and prevention measures when requested.\n\nCollaborate with Product, Sales, Customer Support, etc… Teams to address and mitigate fraud risks.\n\nAssist in training and educating team members on fraud prevention and detection.\n\nRequirements\nMinimum of 1 year of experience in fraud prevention, anti-fraud processes, fraud examination preferably within the financial services industry.\n\nRecommended English level: Advanced (C1 or higher). Candidates must be able to communicate fluently, both verbally and in writing, in professional and technical contexts.\n\nBasic knowledge of SQL - ability to understand and write simple queries (e.g., SELECT, JOIN, WHERE)\n\nCompleted Technical or partially university studies in related areas such as Business Administration, Finance or similar.\n\nKnowledge of regulatory requirements and compliance standards in the country.\n\nBasic analytical, problem-solving skills and sense of autonomy to carry out delegated tasks, taking full ownership of their own projects.\n\nProficiency in using fraud detection software and tools.\n\nStrong learning aptitude\n\nBenefits\n100% Company-funded Health and dental and vision discount plan for employees and immediate family members.\nLife insurance.\nPhone finance, Headphone, home office equipment and wellness perks.\n30 days of Christmas bonus\n20 days paid Vacation\n50% Vacation premium \n13% Saving funds \n$2,000 MXN monthly grocery coupons\n$2,000 USD annual Co-working Travel perk\n$2,000 USD annual Professional Development perk\nCatered lunches","description_format":"text","description_chars":2400,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Home office","Life insurance","Professional development"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Loans & Pawnshops","Buy Now, Pay Later"],"lifecycle":[{"event":"open","at":"2026-10-15T16:53:03Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.618,"p_room":1,"age_days":14,"expected_fill_days":61,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/payjoy-fraud-operations-representative","json_url":"https://alion.io/job/payjoy-fraud-operations-representative.json","meta":{"generated_at":"2026-10-16T13:01:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12395,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7136},"rest":"https://alion.io/mcp/rest/get_company?id=7136"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpayjoy-fraud-operations-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpayjoy-fraud-operations-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpayjoy-fraud-operations-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/payjoy-fraud-operations-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpayjoy-fraud-operations-representative"}]}