{"id":246296,"url":"https://alion.io/job/payjoy-sales-operations-sr-manager","title":"Sales Operations Sr. Manager","company":{"id":7136,"name":"PayJoy","domain":"payjoy.com","url":"https://alion.io/company/payjoy","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":155000,"period":"year","method":"role_seniority_country_cell","sample_n":13},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T23:21:10Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-27T10:15:49Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"The Senior Manager, Sales Operations will be responsible for building PayJoy’s global sales force operating model, the processes, and measurement that make our sales teams more effective across every market. This is an enabling role, not just a reporting one: the mandate is to proactively design and roll out the systems that help the sales force sell better, and to standardize how we measure and manage its efficiency so every market is compared on the same basis. This role owns the operating model end to end, first defining how we measure rep efficiency, then giving country teams the tools and processes to act on it, and partnering with Country Managers on the management decisions that follow. Programs like the current SDR initiative are examples of what this function can build and scale globally, and there is significant room to do more. To make that happen at scale, this role works hand in hand with the Tools & Metrics team so that analytics, automation, and tooling are implemented once and rolled out proactively across markets rather than rebuilt country by country.\nKey Responsabilities:\nBuild and own PayJoy’s global sales force operating model, the processes, and measurement standards that enable sales teams to perform better across every market.\n\nDefine and roll out a global standard for measuring sales force efficiency, so every market is compared on the same basis (e.g. cost per sale, cost per marginal sale, a low-performer metric, forecasting accuracy, and growth relative to market penetration).\n\nWork hand in hand with the Tools & Metrics team to implement analytics, automation, and tooling once and roll them out proactively across markets, including compensation platforms such as Everstage and patterns already built for promoter operations.\n\nDesign and scale enablement programs for the sales force, such as the current SDR initiative, and identify the next set of high-impact programs to build globally.\n\nSupport the management layer, target attainment tracking and commission management (managing against targets, not setting them), so leaders can clearly see who is performing and who is not.\n\nPartner with Country Managers to turn the identification of a problem into executed initiatives, translating analysis into concrete actions on the ground.\n\nSet the direction for the sales operating model roadmap and prioritize the highest-impact initiatives across markets.\n\nQualifications:\n5+ years in sales operations, revenue operations, or commercial analytics, ideally in fintech, consumer lending, or another high-volume sales environment.\n\nStrong analytical background: comfortable defining metrics from scratch, working with performance and forecasting data, and turning it into a standard others adopt.\n\nComfortable with sales tooling in general, CRM, compensation or commission platforms, and BI or dashboarding tools; no need to know our specific stack, just the ability to pick it up quickly.\n\nA track record of improving sales force efficiency or productivity through process and tooling, not just reporting on it.\n\nConfident, credible stakeholder management: able to lead and drive conversations with Country Managers and senior commercial leaders, hold a point of view, and push direction even when it is not immediately agreed with.\n\nDesirable: experience operating across multiple countries or markets, and Spanish or Portuguese fluency\n\nBenefits:\n100% Company-funded Health and dental and vision discount plan for employees and immediate family members.\nLife insurance.\nPhone finance, Headphone, home office equipment and wellness perks.\n30 days of Christmas bonus.\n20 days paid Vacation.\n50% Vacation premium.\n13% Saving funds.\n$2,000 MXN monthly grocery coupons.\n$2,000 USD annual Co-working Travel perk.\n$2,000 USD annual Professional Development perk.","description_format":"text","description_chars":3809,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Portuguese","level":"Advanced (C1)","optional":true},{"language":"Spanish","level":"Advanced (C1)","optional":true}]},"benefits":["Home office","Life insurance","Professional development"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Loans & Pawnshops","Buy Now, Pay Later"],"lifecycle":[{"event":"open","at":"2026-09-05T10:47:33Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.563,"p_room":0.75,"age_days":56,"expected_fill_days":60,"reasons":["conf:0","stale_co","velocity","win:late"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/payjoy-sales-operations-sr-manager","json_url":"https://alion.io/job/payjoy-sales-operations-sr-manager.json","meta":{"generated_at":"2026-10-27T13:15:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1295,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7136},"rest":"https://alion.io/mcp/rest/get_company?id=7136"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpayjoy-sales-operations-sr-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpayjoy-sales-operations-sr-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpayjoy-sales-operations-sr-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/payjoy-sales-operations-sr-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpayjoy-sales-operations-sr-manager"}]}