{"id":3715661,"url":"https://alion.io/job/payjoy-senior-manager-people-operations","title":"Senior Manager, People Operations","company":{"id":7136,"name":"PayJoy","domain":"payjoy.com","url":"https://alion.io/company/payjoy","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-29T21:33:25Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-14T01:38:23Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"The Senior Manager, People Operations owns the compliance, policy and operational backbone of our global People function as we prepare for and operate as a public company. You will lead special people projects, keep our people practices compliant through the pre-IPO and public-company transition, run immigration and global mobility, set global people policies and processes, and own the global People Operations ticketing system.\nThis is a hands-on senior role for someone who works independently, solves ambiguous problems, and cares about getting the details right.\nResponsibilities\nBuild and maintain internal controls for people processes that affect financial reporting (SOX), including headcount, payroll inputs, terminations and equity-related employee data.\nCoordinate audits and requests from internal and external auditors; keep documentation audit-ready.\nOwn the immigration program end to end: visa and work permit programs outside the US.\nRun global mobility: international transfers, relocations, short- and long-term assignments, and remote work abroad requests.\nDesign and document scalable processes for the employee lifecycle (onboarding, changes, leaves, offboarding) across countries and employment models, including EOR.\nOwn the global People Ops ticketing platform. Build and maintain the knowledge base so employees can self-serve common questions.\nBuild project plans, manage stakeholders, track risks and report progress to People leadership.\nPartner with the Global Benefits Manager on open enrollment and new-country benefit launches, including employee communications, data checks, vendor file reviews and issue resolution.\nQualifications\n8+ years in People Operations, People operations or People compliance, with at least 3 years at a senior specialist or manager level.\nExperience at a high-growth company going through an IPO, or at a public company, with hands-on work on SOX controls, audits or public-company people compliance.\nExperience with and strong proficiency in/with:\nProject managing systems implementations and integrations at scaleRippling, Lever or similar People systems.\n\nMicrosoft Office and Google Workspace, including advanced MS Excel / Google Sheets skills\nPartner with payroll and benefits team, including running Open Enrollment cycles\nExperience owning or administering a People ticketing or case management system, including workflows, SLAs and a knowledge base.\nStrong analytical, critical thinking, troubleshooting, problem-solving skills, with a high degree of accuracy and attention to detail.\nAbility to work independently, prioritize tasks, manage complex projects with tight deadlines, and proactively identify areas for improvement.\nMinimum of 10 years of experience in People Operations, within a multinational startup environment.\nFluent English language proficiency is required for this role as we have a highly diverse and global business; Fluent Spanish and Portuguese language is a plus\nBenefits\n100% Company-funded Health and dental and vision discount plan for employees and immediate family members.\nLife insurance.\nPhone finance, Headphone, home office equipment and wellness perks.\n30 days of Christmas bonus\n20 days paid Vacation\n50% Vacation premium\n13% Saving funds\n$2,000 MXN monthly grocery coupons\n$2,000 USD annual Co-working Travel perk\n$2,000 USD annual Professional Development perk\nCatered lunches","description_format":"text","description_chars":3387,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Portuguese","level":"Advanced (C1)","optional":true},{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity","Home office","Life insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Loans & Pawnshops","Buy Now, Pay Later"],"lifecycle":[{"event":"open","at":"2026-11-04T00:39:52Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":13,"expected_fill_days":61,"reasons":["conf:4","stale_co","velocity","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/payjoy-senior-manager-people-operations","json_url":"https://alion.io/job/payjoy-senior-manager-people-operations.json","meta":{"generated_at":"2026-11-14T01:50:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1952,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7136},"rest":"https://alion.io/mcp/rest/get_company?id=7136"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpayjoy-senior-manager-people-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpayjoy-senior-manager-people-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpayjoy-senior-manager-people-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/payjoy-senior-manager-people-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpayjoy-senior-manager-people-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3715661}},{"tool":"search_jobs","arguments":{"company":"payjoy.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3715661},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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