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Salary
≈ $47k – $112k per year (Estimated)
Location
Hybrid (Mexico City, Mexico)
Seniority
Senior · 10+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 19, 2026. PayJoy scores B on the Alion truth index.

Overview
Company
Impact
Profile match
PayJoy is a financial technology company that lets people in emerging markets buy smartphones on credit, using device-locking technology as security and building a credit history for customers who have none. It operates in Mexico, Colombia, Indonesia, India, South Africa and other markets through retail partners and also offers cash loans to customers with a repayment record. Founded in 2015, the company is headquartered in San Francisco, California, United States.

We're looking for a leader to own how our people feel when we gather - from the moment they walk through our doors to the moments that define our culture such as team celebrations and off-sites. This is a senior leadership role with broad scope: you'll oversee a global office portfolio, and oversee a seasoned team that runs internal and external events. If you thrive on tangible operations and the intangibles of culture, and you get equal satisfaction from negotiating a lease and designing an office layout, this role was built for you.

Responsibilities

    **Global Workplace & Facilities**

  • Lead strategy and day-to-day operations for a multimillion-dollar portfolio of 14 offices in 12 countries, including leasing, build-outs, vendor management, and space planning

  • Ensure all offices reflect our culture, meet safety and compliance standards, and scale with our growth

  • Partner with Finance and Legal on real estate decisions, renewals, and expansions

  • Build and manage regional workplace teams and third-party partners

  • Establish repeatable processes, vendor relationships, and budget frameworks that raise the quality bar across all events

Qualifications

    - 10+ years of progressive experience in workplace, employee experience, events, or a closely related field

    - Proven track record managing complex, multi-site real estate and facilities operations at scale

    - Strong operational mindset: you build systems, manage budgets rigorously, and hold vendors accountable

    - Experience leading and developing cross-functional teams across geographies

    - Comfortable with ambiguity and excited to define scope in a fast-moving environment

Why This Role Is Unique

    This isn't a siloed facilities job or a pure culture role - it's both. You'll have real influence over the physical, cultural, and experiential dimensions of work for a global team, with budget and headcount to match. You'll work closely with senior leadership and leave a visible mark on how employees and customers experience this company.

Benefits

  • 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
  • Life insurance.
  • Phone finance, Headphone, home office equipment and wellness perks.
  • 30 days of Christmas bonus
  • 20 days paid Vacation
  • 50% Vacation premium
  • 13% Saving funds
  • $2,000 MXN monthly grocery coupons
  • $2,000 USD annual Co-working Travel perk
  • $2,000 USD annual Professional Development perk
  • Catered lunches
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