{"id":3756409,"url":"https://alion.io/job/paymentology-staff-site-reliability-engineer","title":"Staff Site Reliability Engineer","company":{"id":172376,"name":"Paymentology","domain":"paymentology.com","url":"https://alion.io/company/paymentology","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mexico City, Mexico","Colombia"],"countries":["MX","CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Amazon ECS","optional":false},{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GitHub Actions","optional":false},{"name":"IAM","optional":false},{"name":"Java","optional":false},{"name":"Kotlin","optional":false},{"name":"Kubernetes","optional":false},{"name":"Python","optional":false},{"name":"Scala","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-11-04T17:04:59Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T03:47:22Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale.\nOur Engineering culture values autonomy, excellence, ownership, and curiosity. We encourage engineers to lead solutions end-to-end, mentor others, and continuously improve how we build and operate software. If you’re excited by solving complex global payments challenges and enjoy working with smart, kind, mission-driven people, this is the place for you.\nWhat you get to do\nWe’re looking for a Staff Site Reliability Engineer based in the LATAM region to build and operate the software, automation, and infrastructure that keep our global payments services reliable, scalable, observable, and resilient. You’ll own complex reliability improvements in your domain, guide product teams, and turn production experience into lasting engineering improvements.\nDesign, build, and operate reliable software, cloud infrastructure, and reusable automation.\n\nOwn reliability improvements end-to-end, from investigation and design through delivery and follow-up.\n\nIdentify recurring operational problems and deliver durable solutions that improve reliability, scalability, and performance.\n\nContribute to design and code reviews, raising reliability, security, and operability risks early.\n\nImprove metrics, logs, traces, alerts, deployment safeguards, and recovery automation.\n\nPartner with product engineering teams to improve service health and adopt safe self-service capabilities.\n\nParticipate in the 24/7 on-call rotation for business-critical services and lead technical response in your area.\n\nLead or contribute to incident reviews and complete follow-up actions that reduce recurrence and impact.\n\nShare knowledge, improve runbooks, and mentor engineers in reliability practices.\n\nAutomate client onboarding, deployments, and disaster recovery execution\n\nRequirements: Experience\n3+ years of experience in Site Reliability Engineering or a closely related role.\n\nStrong understanding of cloud networking, distributed systems, and service architecture.\n\nExperience writing tested, maintainable production code in Python, Go, Java, Kotlin, Scala, or a comparable language.\n\nHands-on experience with AWS, Docker, GitHub Actions, Terraform, and Kubernetes, ECS, or EKS.\n\nExperience with observability, CI/CD, production automation, and infrastructure as code.\n\nUnderstanding of cloud security and identity management, including AWS IAM and Active Directory.\n\nExperience applying SLIs, SLOs, and SLAs to assess service health and guide engineering priorities.\n\nAbility to troubleshoot complex systems and turn operational problems into maintainable software or automation.\n\nA degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.\n\nMost importantly, a desire to learn, grow, and collaborate with a thoughtful engineering team.\n\nWhat you can look forward to\nRemote role with a distributed team across multiple time zones but you will be covering LATAM primarily.\n\nWork closely with engineering teams on services that support global payments.\n\nMeaningful ownership of reliability improvements from discovery through production.\n\nSupport for your ongoing career growth and development.\n\nA diverse, collaborative, mission-driven engineering culture.\n\nAt Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments.\nThis is an opportunity to contribute to meaningful work, collaborate across markets and functions, and help shape the future of a business with global reach and real impact.\nWe are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status.\nPaymentology will never request any form of payment from applicants at any stage of our recruitment process, including for applications, interviews, training or job placements. If anyone asks you for money while claiming to act on behalf of Paymentology, please treat this as fraudulent and do not make any payment. All legitimate Paymentology vacancies are advertised via our official careers page , and our recruitment emails are sent only from official Paymentology domains.","description_format":"text","description_chars":4904,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"region"},{"name":"Brazil","iso":"BR","kind":"region"},{"name":"Colombia","iso":"CO","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":"AI","kind":"region"},{"name":"Antigua and 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