{"id":243312,"url":"https://alion.io/job/payoneer-operations-director-ppg","title":"Operations Director, PPG","company":{"id":58732,"name":"Payoneer","domain":"payoneer.com","url":"https://alion.io/company/payoneer-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":13,"ghost_share":0,"stale_share":0.692,"repost_share":0.077,"time_to_fill_p50_days":58,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guangzhou, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":101000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2174},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-25T05:08:40Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-30T05:35:10Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"About Payoneer\nFounded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.\nBy taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.\nAbouttheJob\nPayoneer is looking for an experienced Operations Director for its China payment license entity-PPG specialized in cross-border payments industry. We are looking for an operations director with strong and comprehensive exposure and leadership in cross-border payments industry. The position holder will be directly reporting to the General Manager of China license entity-PPG.\nWhat you’ll be spending your time on:\nLeadBusiness Operations in China license entity including customers KYC/onboarding, transactions processing, payments review and approval, transactions audit and daily reconciliation\nImprove Operations efficiency and SLA by working with product teams to optimize product and business processing flow to support the company to provide customers with better CX\n\nWhat you will be responsible for: \nDefine and build the operation solution and flow for the product and business of China license entity\nManage end to end KYC strategy, performance and quality for China customers onboarding\nEstablish operational framework and guidelines on managed operations related policies\nDrives continuous improvement through training initiatives and process improvements\nDrive operational excellence of the captioned functions, by leading and carry initiatives to optimize KPI and SLA performance\nOversee the procedures and process, including the writing, updating, distribution, and re-engineering of all documentation\nLead and ensure the successful deployment (flows and systems) of projects and implementation for the region\nAccountable as a Line of Defense (LOD) Process Owner (PO) for managed functional areas and appropriate Risk controls, identification, mitigation and reporting metrics\nExplore and improve the Ops platform and tools to meet the operational needs and enhance operational performance\nCollaborate, align and synchronize across and with Greater China Ops functions\nGrowing and developing a talented Ops team, cultivate a highly inclusive, collaborative, and results-oriented culture\n\nIs this you?\nThe Payoneers are:\nAccountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient\n\nWhat we’re looking for:\n10+ years of payment business operations experience in China cross border payments, domestic payments and banking\n5+ years of leadership experience in team management\nBachelor’s degree or above\nDeep understanding of Chinese payment and cross-border payment systems, regulatory compliance, AML and industry best practices\nDemonstrated ability to drive alignment and execution across multiple functions, effectively managing complex projects involving diverse stakeholders and competing priorities.\nExperienced in leading to operate China PSP’s RMB/FX cross-border payment products and businesses\nIn-depth knowledge of China cross-border ecommerce and cross-border payments scenarios and flows\nStrong leadership ability to lead the Ops team to work and collaborate smoothly\nProfessional level in English, both reading and writing\nThe Payoneer Ways of Working \nAct as our customer’s partner on the inside\nLearning what they need and creating what will help them go further. \nDo it. Own it.\nBeing fearlessly accountable in everything we do. \nContinuously improve\nAlways striving for a higher standard than our last. \nBuild each other up \nHelping each other grow, as professionals and people. \nIf this sounds like a business, a community, and a mission you want to be part of, apply today.\nWe are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.","description_format":"text","description_chars":4798,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Currency Exchange & FX Payments"],"lifecycle":[{"event":"open","at":"2026-09-05T10:36:22Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.6,"p_room":0.44,"age_days":66,"expected_fill_days":58,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/payoneer-operations-director-ppg","json_url":"https://alion.io/job/payoneer-operations-director-ppg.json","meta":{"generated_at":"2026-10-30T09:42:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13963,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58732},"rest":"https://alion.io/mcp/rest/get_company?id=58732"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpayoneer-operations-director-ppg"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpayoneer-operations-director-ppg"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpayoneer-operations-director-ppg"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/payoneer-operations-director-ppg\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpayoneer-operations-director-ppg"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":243312}},{"tool":"search_jobs","arguments":{"company":"payoneer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":243312},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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