{"id":1993371,"url":"https://alion.io/job/payoneer-rfp-solutions-manager","title":"RFP & Solutions Manager","company":{"id":58732,"name":"Payoneer","domain":"payoneer.com","url":"https://alion.io/company/payoneer-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":15,"ghost_share":0,"stale_share":0.6,"repost_share":0.067,"time_to_fill_p50_days":57,"computed_at":"2026-11-02T06:13:15Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":31000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":18},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false}],"status":"live","first_seen_at":"2026-10-07T05:51:22Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-02T09:16:55Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"About Payoneer\nFounded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.\nBy taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.\nRole Summary\nWe are seeking a strategic thinker to own Payoneer's RFP and solutions delivery capability. You will build a modern, knowledge-driven RFP function that leverages AI and automation to scale response quality. You will also serve as a Solution & Implementation Manager on enterprise deals, building deep product and customer knowledge that directly informs RFP accuracy and responsiveness.\nThis role balances two complementary responsibilities:\n(1) Designing and evolving a scalable RFP capability through knowledge management and automation\n(2) Acting as a hands-on SIM when RFP volume is lower. The SIM expertise is what enables RFP excellence-knowing our solutions intimately allows you to ensure responses accurately reflect product capabilities and implementation realities\nLocation: Gurgaon, India\nWork Arrangement: Hybrid (to be coordinated to overlap with EMEA/Global teams)\nEmployment Type: Full-time\nWhat You'll Own\nKnowledge Management & RFP Strategy (Primary)\nDesign and maintain a centralized knowledge management system that serves as the foundation for RFP responses\nBuild automation and AI-assisted workflows to cover automated intake parsing, response drafting, versioning, knowledge management and quality gating\nDefine RFP policies; ensure organization-wide understanding and adoption\nLead continuous improvement: analyze win/loss themes, refresh content quarterly, incorporate feedback from Sales and delivery teams\nOwn the accuracy of RFP responses by leveraging hands-on SIM knowledge to ensure solution descriptions and commitments reflect delivery reality\nPartner with Sales, Product, Ops, and Compliance to maintain content quality and relevance as our solutions evolve\nSolution & Implementation Management (Primary when RFP volume is lower)\nAct as Solution & Implementation Manager on assigned enterprise deals, owning scoping, design, delivery and client success\nBuild and maintain deep product and customer knowledge through hands-on implementation work\nApply standard PS methodologies and client experience standards\nBring implementation insights back into RFP process and knowledge base, ensuring responses reflect what we can actually deliver\nWho You Are\n5-7 years in enterprise presales, solution architecture, or technical account management\n3-4 years leading RFP/RFI strategy and operations; passionate about knowledge management and process automation\nDemonstrated experience redesigning significant operational processes and driving organization-wide adoption\nTrack record managing complex, multi-stakeholder enterprise implementations\nAbility to think systemically about workflows, automation, and tradeoffs (where automation adds value vs. where human judgment is required)\nStrong cross-functional influence skills to drive alignment with Sales, Product, Ops, Compliance\nHigh fluency with AI tools (Claude, ChatGPT, etc.); demonstrated experience using or building AI agents for workflow automation\nHigh standards for quality and accuracy; ownership mindset; bias toward action\nExcellent written and verbal communication; ability to learn new technical domains quickly\nBachelor's degree or equivalent professional experience\nWhat We Value\nA builder's mindset. You see a broken system and ask: 'How would I redesign this from scratch?'\nOwnership and accountability. You own outcomes: when things go wrong, you diagnose and improve\nLearning agility. You're comfortable with new domains and approaches; you adapt and grow\nCustomer empathy. You care about impact-for internal stakeholders and external clients\nHumble collaboration. You elevate others, build trust, and lead through influence\nBias toward action. You move forward with incomplete information and iterate based on feedback\nThe Payoneer Ways of Working \nAct as our customer’s partner on the inside\nLearning what they need and creating what will help them go further. \nDo it. Own it.\nBeing fearlessly accountable in everything we do. \nContinuously improve\nAlways striving for a higher standard than our last. \nBuild each other up \nHelping each other grow, as professionals and people. \nIf this sounds like a business, a community, and a mission you want to be part of, apply today.\nWe are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. 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