Sr. Software Engineer – Cloud Infrastructure and Devops

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job delivers complete solutions spanning all phases of the Software Development Lifecycle (SDLC). It involves advising management on project-level issues, guiding junior engineers, operating with little supervision, and applying knowledge of technical best practices.

Job Description:

Essential Responsibilities:

• Makes technical decisions affecting multiple teams, crossing organizational boundaries
• Establishes conventions & processes to be followed by other employees
• Actions determine the utilization of company resources (people, money, assets) and affect the effectiveness of the company
• Handles multiple, multi-team initiatives simultaneously, using judgement to prioritize among more issues than can be handled individually.
• Understands evolving industry capabilities & practices and can judiciously apply up--to-date information for optimal results
• Competent at communicating technical issues with non-technical audiences
• Spreads their behavior, principles, and knowledge as a means of improving technical results of other employees (via many means - modeling behavior, 1:1s, working sessions, quality documentation)
• Partners with product management, to ideate solutions to business problems & goals

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Essential Responsibilities:

• Delivers complete solutions spanning all phases of the Software Development Lifecycle (SDLC) (design, implementation, testing, delivery and operations), based on definitions from more senior roles.
• Advises immediate management on project-level issues
• Guides junior engineers
• Operates with little day-to-day supervision, making technical decisions based on knowledge of internal conventions and industry best practices
• Applies knowledge of technical best practices in making decisions

Minimum Qualifications:

• 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Engineering in Cloud Platform & Infrastructure

Our Cloud Platform & Infrastructure organization builds and operates the foundational services that power Venmo's platform: compute, networking, routing, observability, and developer platform capabilities used by every product team at Venmo. We believe great infrastructure should be invisible to the teams who rely on it; fast, secure, and reliable by default. We partner closely with SRE, security, and product engineering teams to build automated, self-service systems at scale, and we hold ourselves to a high bar for engineering rigor and operational excellence.

Cloud Network & Routing Engineer

Our Cloud Network & Routing team owns the network & routing layers that connect Venmo's applications to the internet and to each other: CDN, proxy, web application firewall and security, ingress and routing, and internal traffic management across our AWS environment. We work hand-in-hand with the rest of the Cloud Platform & Infrastructure org, including compute, storage, SRE, and security teams, to make sure traffic is fast, secure, and reliable at every hop.

As a Senior Software Engineer, you will deliver complete solutions spanning all phases of the SDLC for our network and routing systems. You are a hands-on contributor who mentors other engineers and product owners, drives best practices, and operates with a high degree of independence while being accountable for results.

Our technical stack: AWS, AWS CloudFront, CDN, WAF, Envoy, Contour, NGINX, EKS, Docker, Terraform, GitHub Enterprise, GitHub Actions, Datadog, Bash, Python, Go.

What You'll Do

• Design, build, and operate cloud network and routing infrastructure across our AWS environment, including VPCs, transit gateways, load balancers, and service mesh
• Build, tune, and operate our cloud CDN and edge delivery using AWS CloudFront to improve performance, availability, and global reach
• Configure and maintain WAF rules and other edge security controls to protect services from DDoS, bot, and application-layer attacks
• Operate and extend Envoy- and Contour-based ingress and service mesh for both north-south and east-west traffic
• Configure and maintain nginx-based reverse proxy and load-balancing services
• Partner with SRE, security, and product engineering teams across the Cloud Platform & Infrastructure org on shared networking and edge initiatives
• Troubleshoot network incidents such as latency, packet loss, routing failures, and TLS/certificate issues; identify root cause and implement fixes and preventive measures
• Develop and improve infrastructure-as-code (Terraform) to manage networking and routing configuration
• Participate in an on-call rotation supporting network, routing, and edge services
• Document designs, runbooks, and operational best practices

What We're Looking For

• Bachelor's in computer science or related field of study
• 5+ years' experience in software development or a related field
• 3+ years' hands-on experience with cloud networking (AWS VPC, Transit Gateway, Route 53, ELB/ALB/NLB, or equivalent)
• Hands-on experience with CDN and edge delivery services (AWS CloudFront or similar)
• Experience configuring and operating WAF or other edge security tooling
• Experience with Envoy, Contour, or similar service mesh / ingress controller technologies
• Experience with nginx or similar reverse proxy and load-balancing technologies
• Solid understanding of networking fundamentals: TCP/IP, DNS, TLS/SSL, routing protocols, and load balancing algorithms
• Hands-on programming and scripting (Python, Go, Bash)
• Hands-on experience with containers and container orchestration (Docker, Kubernetes)
• Strong communication skills with the ability to understand and explain technical issues to a non-technical audience

Subsidiary:

Venmo

Travel Percent:

0Visa Sponsorship through PayPal is not available for this position now or any time in the future.

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The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California: ($143,500.00 - $212,850.00 Annually)

Additional Location(s) | Pay Range:

Austin, Texas: ($130,500.00 - $193,600.00 Annually) Scottsdale, Arizona: ($123,500.00 - $183,700.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.