{"id":2011541,"url":"https://alion.io/job/payplug-stage-customer-success-management","title":"(Stage) Customer Success Management","company":{"id":53130,"name":"PayPlug","domain":"payplug.com","url":"https://alion.io/company/payplug","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":99},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-05T06:50:22Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-21T03:53:11Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Rejoins Payplug, une start-up française innovante dans le secteur des paiements en ligne. En tant que stagiaire en Customer Success Management, tu auras l'opportunité de développer et valoriser notre portefeuille clients, d'assurer un suivi proactif de la satisfaction client et de participer à des projets stratégiques liés à l'expérience client. Tu bénéficieras d'une gratification, d'avantages financiers et d'une expérience enrichissante dans un environnement dynamique.\nMissions\nDéveloppement et valorisation du portefeuille clients Mass Market, en prenant en charge le cycle de vente de bout en bout.\nAssurer un suivi proactif d’une partie du portefeuille mass market, réaliser des points de situation, piloter le suivi de campagnes marketing.\nParticiper à des projets transverses stratégiques liés à la satisfaction client, en contribuant à des projets d’amélioration de l’expérience marchands.\nProfil recherché\n* Étudiant·e en **école de commerce, école d’ingénieur ou université** (à partir de Bac +3)* Appétence pour la **relation client**, la **tech** et les **solutions digitales**\n* À l’aise avec les outils CRM (ex : HubSpot, Salesforce), Excel, et la data,\n* Excellent relationnel, sens de l’écoute, capacité à convaincre\n* Esprit d’analyse, autonomie, proactivité\n* Niveau de français courant, anglais professionnel\n**Ce que vous allez apprendre**\n* Techniques de **Customer Success à grande échelle**\n* Utilisation d’**outils d’automatisation et CRM**\n* Stratégies de rétention et d’upsell sur un portefeuille à fort volume\n* Connaissance approfondie de l’**écosystème des paiements en ligne**\n* Expérience de travail dans un environnement **start-up / scale-up tech**","description_format":"text","description_chars":1685,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-07T13:03:49Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.386,"p_room":0.45,"age_days":15,"expected_fill_days":8,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/payplug-stage-customer-success-management","json_url":"https://alion.io/job/payplug-stage-customer-success-management.json","meta":{"generated_at":"2026-10-21T07:17:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10303,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53130},"rest":"https://alion.io/mcp/rest/get_company?id=53130"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpayplug-stage-customer-success-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpayplug-stage-customer-success-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpayplug-stage-customer-success-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/payplug-stage-customer-success-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpayplug-stage-customer-success-management"}]}