{"id":1300449,"url":"https://alion.io/job/payreto-kycaml-operations-associate-payreto","title":"KYC/AML Operations Associate - Payreto","company":{"id":3775718,"name":"Payreto","domain":"payreto.com","url":"https://alion.io/company/payreto","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":87},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-26T11:28:39Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-28T01:13:47Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"WHAT WE OFFER\nCompetitive Salary Packages\nProfessional Development Opportunities\nHybrid Work Setup\nEquipment Provided\nDay 1 HMO\nLife Insurance\nPosition OverviewWe are seeking a Project-Based KYC/AML Operations Associate to support onboarding, verification, and ongoing due diligence processes, as well as answering calls / inquiries from clients’ customers. The role involves manual review of customer data, ensuring compliance with KYC/AML requirements while identifying potential fraud and risk indicators. The associate will work closely with the OaaS team, as well as client internal risk and compliance teams, utilizing platforms such as Sumsub and internal CRM systems, and will be responsible for delivering accurate, timely, and well-documented decisions.\nWHAT WOULD YOU DO?\nKYC Initiation & Document Review \nInitiate KYC requests via Sumsub and monitor customer submissions.\nPerform manual review of KYC documents in cases where automated checks are unsuccessful or flagged for further verification, including:Verification of authenticity, image quality, and tampering indicators.\nValidation of customer details (name, DOB, document number, expiry).\nAssessment of selfie/liveness checks (face match, spoofing indicators).\nReview of Proof of Address (POA) for validity and completeness.\n\nConduct AML screening reviews and assess potential matches (true vs false positives).\nIdentify fraud signals such as duplicate documents, anomalies, or repeated attempts.\nConduct enhanced due diligence (EDD) on high-risk customers, including additional document collection and risk assessment.\n Payment Method VerificationRequest proof of payment methods (bank cards, bank accounts, e-wallets)\nReview submitted documents to confirm ownership and consistency with the user profile\n Case Documentation & Record ManagementEnsure all non-standard cases, high-risk scenarios, and exceptional decisions are properly documented, justified, and escalated in line with internal compliance and risk management protocols.\nDocument and justify non-standard decisions, including:Force approvals or overrides\nException handling (e.g., incomplete documents accepted with justification)\nAML true positives or payment method ownership concerns\n\nClearly outline the rationale behind each decision, supported by evidence and risk assessment\nMaintain a comprehensive audit trail, including:Detailed internal notes for each case\nRecords of escalations, responses, and final outcomes\n\nEnsure all actions are aligned with internal policies, regulatory requirements, and client-specific guidelines, supporting transparency, traceability, and audit readiness\nManage records within Sumsub and internal storage systems\nEnsure proper file naming, organization, and documentation standards\n Customer Support / Communication & Escalations HandlingAnswer incoming calls / inquiries from card issuer’s customers, etc.Be on standby and monitor potential call volumes\nResolve the inquiries within the appropriate time frame.\n\nCoordinate with stakeholders to:Request additional documents or information\nProvide updates on player verification status\n\nEnsure clear and professional communication in all cases.\nEscalate high-risk cases to the appropriate teams (e.g., Risk Management, Compliance, KYC Team), including:Potential AML matches (sanctions, PEP, adverse media)\nFraud indicators (e.g., document duplication, account linkage, suspicious transaction patterns)\nComplex or ambiguous cases requiring further review\n\n Gameplay & Behavioral Analysis Conduct in-depth gameplay and behavioral reviews to assess player activity and identify potential risk indicators across the customer lifecycle.\nPerform general gameplay analysis for:VIP monitoring - Review high-value players to ensure their activity is consistent with expected behavior and risk profile\nFraud investigations - Analyze gameplay patterns to detect potential fraud schemes, including collusion, multi-accounting, or abnormal betting behavior\nUnusual player behavior - Identify deviations from normal activity, such as sudden changes in betting patterns, frequency, or transaction behavior\n\nConduct targeted gameplay reviews during withdrawal requests to:Validate the legitimacy of winnings by ensuring outcomes are consistent with actual gameplay and not artificially generated\nIdentify bonus abuse or irregular patterns, such as low-risk betting strategies, abuse of promotional mechanics, or coordinated activity\n\nAssess whether gameplay aligns with:The player’s historical behavior\nTransaction patterns (deposits and withdrawals)\nApplicable bonus terms and conditions\nDocument findings clearly and escalate cases where suspicious or high-risk behavior is identified\n\nOther TasksAssist in other ad hoc topics and projects as assigned by the immediate supervisor\nRecommend and proactively implement opportunities for increased departmental efficiency\nExtend work hours when needed.\nWHAT SHOULD YOU HAVE? Open to fresh graduates\nBasic understanding of KYC/AML concepts (academic or training-based)\nUnderstanding of AML screening and fraud indicators\nStrong written and verbal communication skills\nStrong attention to detail and willingness to learn\nAbility to align with business goals and objectives\nStrong analytical, investigative, critical thinking, and decision-making skills in a compliance environment\nProfessional mindset with the ability to perform accurate, risk-based assessments in a fast-paced environment\nStrong sense of integrity and confidentiality\nAbility to follow procedures and apply judgment in ambiguous cases\nGood time management and ability to meet deadlines\nSHIFT SCHEDULE","description_format":"text","description_chars":5623,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance","Professional development"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto","Professional Services","Human Resources"],"lifecycle":[{"event":"open","at":"2026-09-26T11:28:39Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.28,"p_room":0.35,"age_days":30,"expected_fill_days":7,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/payreto-kycaml-operations-associate-payreto","json_url":"https://alion.io/job/payreto-kycaml-operations-associate-payreto.json","meta":{"generated_at":"2026-10-28T03:30:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4651,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775718},"rest":"https://alion.io/mcp/rest/get_company?id=3775718"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpayreto-kycaml-operations-associate-payreto"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpayreto-kycaml-operations-associate-payreto"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpayreto-kycaml-operations-associate-payreto"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/payreto-kycaml-operations-associate-payreto\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpayreto-kycaml-operations-associate-payreto"}]}