Integration Specialist - Digital Payments

Job Title: Integration Specialist - Digital Payments

Employment type: Contract (On-site)

Contract length: 6 months (with potential extension)

Location: Accra, Ghana (including travel across West and Central Africa)

PURPOSE OF THE PROJECT

The Integration Specialist will lead and coordinate payment-system integration activities across client, issuer, processor and digital banking environments. The role will translate business and product requirements into implementation designs, manage technical dependencies and support testing through to production readiness.

Core Responsibilities and Accountabilities:

• Assess the client technology landscape, interfaces, dependencies and implementation constraints.
• Define end-to-end integration approaches across issuer, processor, switch, digital banking and third-party platforms.
• Produce interface specifications, integration mappings, sequence flows and implementation documentation.
• Coordinate technical workshops and align client teams, vendors and internal delivery stakeholders on responsibilities and milestones.
• Support environment readiness, connectivity, configuration, certification, test execution and defect resolution.
• Track integration risks, assumptions, decisions and dependencies, escalating blockers promptly.
• Support production readiness, cutover planning, post-launch stabilisation and knowledge transfer.

Knowledge and Experience:

• Relevant experience delivering payment, banking or digital platform integrations.
• Hands-on experience with Postman, Swagger / OpenAPI, SQL, log analysis tools, Jira or Azure DevOps, Confluence or SharePoint.
• Understanding of issuer, processor, payment switch, gateway or digital banking architectures.
• Ability to interpret APIs, interface specifications, transaction flows and technical logs.
• Experience supporting system integration testing, UAT, certification and go-live readiness.
• Strong stakeholder management and documentation skills in a client-facing delivery environment.
• Ability to manage multiple technical dependencies and drive issues to closure.

Mandatory Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
• Previous experience within Banking, Digital Payment & Card solutions or the FinTech industry.
• Regional experience, including working in a faced-paced matrix organisation.
• Excellent communication skills in English (written, verbal, and presentation), French is advantageous.
• Willingness to travel across West and Central Africa may be relevant for subsequent phases.

Preferred Skills:

• Knowledge of card payments, ISO 8583, payment gateways, tokenisation or digital wallets.
• Experience with cross-functional consulting, embedded delivery or regional implementation programmes.
• Familiarity with security, data protection and operational resilience considerations in financial services.

Expected Deliverables:

• A clear discovery and implementation plan aligned with the assigned client workstream.
• High-quality technical or analytical outputs, supported by appropriate testing, validation and documentation.
• Timely identification and escalation of delivery risks, dependencies and data or integration blockers.
• Reusable implementation assets, runbooks and structured knowledge transfer to relevant client and delivery teams.