{"id":2901852,"url":"https://alion.io/job/paytech-nexus-scrum-master","title":"Scrum Master","company":{"id":4433588,"name":"PayTech Nexus","domain":"paytechnexus.com","url":"https://alion.io/company/paytech-nexus","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Product","role_family":"Product","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":67000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1255},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false},{"name":"Azure","optional":true},{"name":"Confluence","optional":true},{"name":"Kanban","optional":true},{"name":"Microsoft Teams","optional":true},{"name":"Miro","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-10-20T06:40:57Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T08:40:56Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Title: Scrum Master\nTerm: 12 months\nLocation: Nairobi, Kenya\nReports to: Technical Program Manager\nLevel: Intermediate/ Senior (4-8 years of relevant experience).\nKey Responsibilities\nFacilitate and coordinate Scrum ceremonies (Daily Scrum, Sprint Planning, Sprint Review, Retrospective) with clear agendas, time-boxing, and documented outcomes (decisions, risks, actions, owners, due dates).\nOwn and maintain the team's delivery metrics dashboard (sprint velocity, burndown/burnup, defect rates, cycle time, cumulative flow), surfacing trends and escalating concerns to the TPM.\nActively identify, track, and remove constraints blocking squad members from delivering sprint goals; escalate cross-organizational blockers to the TPM within agreed SLAs.\nCoach squad members and relevant stakeholders on agile principles, Scrum practices, and delivery best practices, progressively building internal agile capability.\nFacilitate cross-squad coordination where multiple technical work streams (Backend, Frontend, API, Data) have interdependent sprint commitments.\nSupport knowledge transfer by ensuring that process documentation, decision logs, and sprint artefacts are maintained in the agreed shared workspace.\nReport on delivery health metrics at fortnightly steering cadence, partnering with the TPM for programme-level reporting. \nMeasurable Outcomes & Deliverables\nFirst 30 Days\nAttend all Scrum ceremonies and produce baseline assessment of ceremony health, compliance, and documentation gaps.\nOwn the delivery metrics dashboard and report on velocity, burndown, defect rates, and cycle time and report any present gaps.\nProduce a cross-squad dependency register across Backend, Frontend, API, and Data workstreams.\nConfirm fortnightly steering cadence with the TPM and key stakeholders.\nDays 31-60\nSprint velocity stabilizing; at least two consecutive sprints with 80% sprint goal achievement.\nDoD compliance rate tracked and reported; 90% of completed stories meet DoD criteria.\nBacklog health confirmed: two sprints of stories refined and sprint-ready at all times.\nAt least one agile coaching session delivered to client counterparts or junior squad members.\nDelivery metrics dashboard live and shared with TPM and stakeholders.\nDays 61-90\nRetrospective improvement actions tracked; demonstrable improvement in at least two delivery metrics since sprint 1.\nAgile maturity assessment (informal) of squad completed; coaching plan for remaining engagement period produced.\nAll sprint ceremonies running to time and rated as useful by squad members (informal pulse check).\nKnowledge transfer - one squad member or stakeholder who has visibly adopted improved Scrum practices through coaching\nOngoing KPIs\nEnable the squad to consistently achieve agreed sprint goals through effective planning and execution.\nEnsure stories meet the agreed Definition of Done before acceptance.\nProactively identify, escalate, and facilitate resolution of delivery blockers and dependencies.\nMaintain a healthy, prioritized backlog that supports upcoming sprint planning and delivery.\nDrive continuous improvement by facilitating effective sprint ceremonies and retrospectives and ensuring agreed improvement actions are followed through.\nStakeholders & Ways of Working\nAgile Ceremonies Owned: Sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement.\nReporting Cadence:\nFortnightly delivery health summary to TPM.\nSprint metrics dashboard updated at end of each sprint.\nAd-hoc impediment escalation to TPM as required.\nCross-Functional Touchpoints:\nAll squad roles (API Engineer, Backend, Frontend, Data Scientist, UI/UX Designer).\nProduct Owners and stakeholders attending sprint reviews.\nTPM for programme-level dependency and risk alignment.\nRequired Skills & Experience\n4-8 years of experience in Scrum Master or agile delivery roles, with at least 2 years in technology delivery environments.\nCertified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification required.\nProven ability to facilitate agile ceremonies for cross-functional technical teams, including engineers, data scientists, and designers.\nExperience tracking and improving delivery metrics (velocity, cycle time, burndown, DoD compliance).\nStrong coaching and facilitation skills; ability to work with both technical and non-technical stakeholders.\nDemonstrated ability to identify and remove impediments at both team and organizational level.\nExperience working in embedded client-side or consulting delivery contexts preferred.\nFamiliarity with backlog management tools (Jira, Azure DevOps, or equivalent).\nUnderstanding software development lifecycle (SDLC), including testing, integration, and release processes. \nPreferred / Nice-to-Have Skills\nSAFe Agilist or equivalent scaled agile certification.\nExperience in fintech, payments, or mobile money delivery environments.\nFamiliarity with Kanban or hybrid Scrum/Kanban delivery models.\nPrior experience embedding within a client organisation in a consulting or secondment capacity.\nExperience facilitating agile transformations or team capability-building programmes.\nExposure to API integration, backend, or data science delivery workstreams.\nTools & Technologies\nBacklog and sprint management: Jira / Azure DevOps / equivalent\nDocumentation and knowledge base: Confluence / SharePoint\nCommunication: Microsoft Teams\nMetrics and reporting: Jira dashboards / Excel / Azure DevOps dashboards\nRetrospective facilitation: Miro or equivalent\nCollaboration: Miro / Mural / equivalent virtual whiteboard","description_format":"text","description_chars":5568,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Kenya","iso":"KE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-20T06:40:57Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.666,"p_room":0.578,"age_days":3,"expected_fill_days":3,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/paytech-nexus-scrum-master","json_url":"https://alion.io/job/paytech-nexus-scrum-master.json","meta":{"generated_at":"2026-10-24T10:53:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15492,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4433588},"rest":"https://alion.io/mcp/rest/get_company?id=4433588"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpaytech-nexus-scrum-master"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpaytech-nexus-scrum-master"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpaytech-nexus-scrum-master"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/paytech-nexus-scrum-master\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpaytech-nexus-scrum-master"}]}