{"id":1021435,"url":"https://alion.io/job/paytotake-onboarding-specialist","title":"Onboarding Specialist","company":{"id":723146,"name":"Paytotake","domain":"paytotake.com","url":"https://alion.io/company/paytotake","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":87,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Medellín, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-15T12:33:23Z","employer_posted_date":"2026-07-15","last_verified_at":"2026-10-25T23:47:23Z","board_verified":true,"closed_at":null,"days_open":102,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":102},"description":"Why Telepatia\nThe world's most scarce resource isn't time - it's medical attention. Doctors spend 40-70% of their day typing instead of caring for patients. At Telepatia, we're changing that.\nWe build real-time AI products for healthcare - medical transcription, clinical record generation, and EMR integrations across Brazil and Colombia. Our flagship, AI Doctor, is part of a suite of four AI Healthcare Employees built by doctors, for doctors.\nWhat You'll Do\nYou’ll help doctors experience the future of medicine - where documentation happens automatically. Your job is to turn first-time users into active advocates by guiding them through their first consultations with Telepatia’s AI Scribe, supporting them hands-on, and ensuring they reach consistent usage that makes the tool indispensable.\nProvide on-site support (technical and emotional) to ensure a smooth transition to AI-assisted documentation.\n\nMonitor adoption metrics: consultations per doctor, drop-off rate, and time to first success.\n\nCollect feedback and communicate insights to product and engineering teams.\n\nAssist with patient consent (consentimiento informado) and ensure compliance.\n\nCoordinate with Forward Deployed Engineers for setup and technical troubleshooting.\n\nTrain new users on best practices to maximize accuracy and speed.\n\nIdentify champions within hospitals who can help scale usage organically.\n\nGuide doctors during their first consultations using Telepatia’s Scribe platform.\nWhat You Have\n\nClinical research coordinators or assistants (used to managing consent and protocols).\n\nHospital operations or patient experience staff (already deal with doctors, scheduling, and patients).\n\nAuxiliares de enfermería o instrumentadores who want to move to a non-clinical, tech-related role.\n\nVisitadores médicos junior (medical reps tired of pharma sales pressure but great with doctors).\n\nFrom tech/ startup side:\nOnboarding / Implementation specialists\n\nField operations from delivery, POS, or fintech startups (who activate merchants, drivers, or retail users).\n\nCustomer success or “support on-site” profiles from SaaS or medical device startups","description_format":"text","description_chars":2135,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-09-18T06:31:13Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.66,"p_room":0.44,"age_days":101,"expected_fill_days":87,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/paytotake-onboarding-specialist","json_url":"https://alion.io/job/paytotake-onboarding-specialist.json","meta":{"generated_at":"2026-10-26T00:11:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":170,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":723146},"rest":"https://alion.io/mcp/rest/get_company?id=723146"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpaytotake-onboarding-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpaytotake-onboarding-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpaytotake-onboarding-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/paytotake-onboarding-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpaytotake-onboarding-specialist"}]}