{"id":3947368,"url":"https://alion.io/job/payu-it-support-specialist","title":"IT Support Specialist","company":{"id":53306,"name":"PayU","domain":"payu.com","url":"https://alion.io/company/payu-com","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":["CO"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"C#","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-18T00:00:00Z","board_verified":false,"closed_at":null,"days_open":52,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":52},"description":"Description\n\nRapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, LATAM and the U.S., the opportunities at Rapyd are limitless.\n\nWe believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.\n\nGet the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter\n\nAs a Treasury Specialist You Will Be Responsible For\n\n- Communicate with stakeholders to understand their requirements.\n\n- Develop and analyze functional specifications.\n\n- Design efficient IT systems to meet business and technology needs.\n\n- Integrate multiple systems and reconcile the needs of different teams.\n\n- Gather feedback from end users about system performance.\n\n- Plan and oversee projects (e.g. upgrades, hardware/software installations)\n\n- Provide advice and technical training.\n\n- Keep abreast of technology trends and developments.\n\nRequirements\n\n- Bachelor’s degree in computer science, Engineering or a related field\n\n- Experience as an IT Analyst, IT Consultant, or similar role is desirable. \n\n- Familiarity with IT service management frameworks like ITIL for efficient service delivery. \n\n- Help desk experience, focusing in client facing roles. \n\n- Knowledge of backup and recovery procedures to ensure data integrity and availability.\n\n- Knowledge of databases, system security and troubleshooting\n\n- Basic system administration tasks, including user account management, system monitoring, and maintenance.\n\n- Intermediate written and verbal communication abilities in English [B1-B2]","description_format":"text","description_chars":1802,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-11-08T21:56:45Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.687,"p_room":0.55,"age_days":52,"expected_fill_days":50,"reasons":["seen:52","win:tail"],"computed_at":"2026-11-09T01:05:15Z"},"pay":null,"html_url":"https://alion.io/job/payu-it-support-specialist","json_url":"https://alion.io/job/payu-it-support-specialist.json","meta":{"generated_at":"2026-11-09T01:05:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2346,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53306},"rest":"https://alion.io/mcp/rest/get_company?id=53306"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpayu-it-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpayu-it-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpayu-it-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/payu-it-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpayu-it-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3947368}},{"tool":"search_jobs","arguments":{"company":"payu.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3947368},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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