{"id":1243088,"url":"https://alion.io/job/pccw-solutions-insys-apm-engineer-cisco-appdynamics","title":"APM Engineer (Cisco AppDynamics)","company":{"id":3802331,"name":"Pccw Solutions Insys","domain":"lpstech.com","url":"https://alion.io/company/pccw-solutions-insys","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":6000,"max":12000,"currency":"SGD","period":"month","gross":true,"usd_annual":112752},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Angular","optional":false},{"name":"AppDynamics","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Cordova","optional":false},{"name":"Datadog","optional":false},{"name":"Db2","optional":false},{"name":"Docker","optional":false},{"name":"Dynatrace","optional":false},{"name":"GCP","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"MAUI","optional":false},{"name":"MS SQL","optional":false},{"name":"OpenShift","optional":false},{"name":"PHP","optional":false},{"name":"Python","optional":false},{"name":"React Native","optional":false},{"name":"Ruby","optional":false},{"name":"Windows","optional":false},{"name":"Xamarin","optional":false},{"name":"C#","optional":true},{"name":"React.js","optional":true},{"name":"TypeScript","optional":true}],"status":"closed","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-22T20:28:00Z","board_verified":false,"closed_at":"2026-10-22T20:28:00Z","days_open":30,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":30},"description":"We are seeking a highly skilled and motivated IT professional to join our team as a Application Observability Engineer. This role specializes in implementing and managing Cisco Application Performance Monitoring Observability tools and demands a strong understanding of full-stack technologies, application architectures, network infrastructure, particularly those related to application performance management and network visibility. The engineer will ensure optimal performance and availability of critical applications by leveraging Cisco APM tools to monitor, analyze, and troubleshoot application behavior.\nKey Responsibilities:\nApplication Performance Monitoring & Observability:\nMonitor critical applications using Cisco APM, and other observability tools to ensure performance and availability.\nInstrument, configure, and customize real user monitoring (RUM) agents for both web and mobile apps.\nAnalyze RUM data with query languages or BI tools to uncover insights and recommend improvements.\nUtilize session-replay tools to diagnose user behavior and performance issues.\nDevelop custom queries and metrics to enhance visibility into key problem areas in customer environments.\nBuild and maintain dashboards, alerts, KPIs, and performance trend reports.\nSupport and maintain health of monitoring platforms, including regular patching and upgrades.\nCreate knowledge base articles, training materials for clients and internal teams.\nProvide technical training to clients and mentoring to team members on performance monitoring best practices.\nCollaborate with application developers and infrastructure teams for end-to-end performance troubleshooting and tuning.\nEngage in incident response and troubleshooting for clients.\nParticipate in on-call rotations and flexible maintenance windows.\nRequired Skills & Qualifications:\nBachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).\nProficiency in full-stack monitoring and observability practices, including log tracing, metrics, and real-time dashboards.\nExperience with modern technologies such as containers (Docker, Kubernetes, OpenShift), VMs, serverless functions, and CI/CD tools.\nGood understanding of cloud platforms (AWS, Azure, GCP), including networking, compute, storage, and security services.\nGood foundation in networking, operating systems (Windows/Linux), servers, web applications, and databases (Oracle, MS SQL, DB2, etc).\nAt least 5+ years of experience implementation and support of Cisco APM, Dynatrace, Datadog or equivalent in enterprise environments.\nExperience in DevOps engineering using web technologies (Java, Python, Ruby, Go, .NET, PHP, Angular, React, HTML, CSS).\nExperience with mobile frameworks (Cordova, Flutter, React Native, Xamarin, .NET MAUI) development.\nMaintain accurate documentation of configurations, processes, and troubleshooting steps.\nExcellent analytical, problem-solving, and troubleshooting skills.\nAbility to document processes and technical solutions clearly and accurately.\nStrong interpersonal and communication skills in cross-functional, fast-paced environments.\nExperience in WOG environments.\nAt least 5 years of hands-on experience with Cisco APM, Dynatrace, Datadog or equivalent (AppDynamics Certification preferred).\nCertifications for the above will be highly advantageous.\nSkills\nTroubleshooting, Interpersonal Skills, APM, Application Monitoring, Application Development, Root Cause Analysis, JavaScript, Appdynamics, Networking, Java, Application Performance Monitoring, Technical 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