{"id":2284296,"url":"https://alion.io/job/pci-pharma-services-associate-quality-account-mgr-i","title":"Associate Quality Account Mgr I","company":{"id":1987116,"name":"PCI Pharma Services","domain":"pci.com","url":"https://alion.io/company/pci-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":19,"ghost_share":0,"stale_share":0.895,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":92000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1215},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false}],"status":"live","first_seen_at":"2026-06-08T00:00:00Z","employer_posted_date":"2026-06-08","last_verified_at":"2026-10-23T02:39:09Z","board_verified":false,"closed_at":null,"days_open":139,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":138},"description":"Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.\nWe are PCI.\nOur investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.\nAssociate Quality Account Manager I is responsible for assisting with coordinating quality activities for a designated customer focused team to ensure that goals and objectives of the team are accomplished within prescribed time frames and in budget. Helps drive project success to provide PCI a competitive advantage in long-term quality customer management.\nEssential Duties and Responsibilities:\nCreates, updates and peer reviews Master Packaging Instructions, forms, and material specifications to ensure that the documents meet internal and customer requirements, as well as obtaining internal and customer approvals of Master Packaging Instructions and specifications.\n\nAssist with performing batch record reviews of completed orders and orders in process to ensure compliance with cGMP's and customer requirements.\n\nAssist with creating and/or reviewing batch records to support the business. Primary Quality Assurance contact for assigned customer accounts.\n\nAssist as company liaison with customers concerning quality control documentation.\n\nHelp identify, communicate, track, and resolve document related issues with other departments and customers.\n\nAttend or facilitate conference calls and customer meetings to provide or obtain quality related information and customer specific metrics.\n\nAssist with populating quality related metrics and key performance indicators for team's performance.\n\nAssist with initiating and investigating quality deviations with the responsible functional area.\n\nInitiating and completing supplier non-conformance reports and effectively implementing material control.\n\nAssist with training, developing, and mentoring new Quality Coordinators.\n\nThis position may require overtime and/or weekend work.\n\nKnowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.\n\nAttendance to work is an essential function of this position. Performs other duties as assigned by Manager/Supervisor.\n\nQualifications:\nRequired:\nAssociate degree in a related field and/or 1-3 years related experience and/or training.\n\nBasic Mathematical Skills\n\nIntermediate Computer Skills: Ability to perform more complex computer tasks and have knowledge of various computer programs.\n\nFull Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.\n\nHigh Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.\n\nPreferred:\nAbility to identify and resolve problems in a timely manner.\n\nAbility to display a willingness to make decisions.\n\nAbility to display excellent time management skills.\n\nAbility to follow instructions and respond to management direction.\n\nJoin us and be part of building the bridge between life changing therapies and patients. Let’s talk future\nEqual Employment Opportunity (EEO) Statement:\nPCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.\nAt PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.","description_format":"text","description_chars":4287,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CRO & CDMO Services","APIs & Drug Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-11T12:57:54Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.13,"p_room":0.28,"age_days":138,"expected_fill_days":28,"reasons":["conf:27","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/pci-pharma-services-associate-quality-account-mgr-i","json_url":"https://alion.io/job/pci-pharma-services-associate-quality-account-mgr-i.json","meta":{"generated_at":"2026-10-25T04:20:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5699,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1987116},"rest":"https://alion.io/mcp/rest/get_company?id=1987116"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpci-pharma-services-associate-quality-account-mgr-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpci-pharma-services-associate-quality-account-mgr-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpci-pharma-services-associate-quality-account-mgr-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pci-pharma-services-associate-quality-account-mgr-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpci-pharma-services-associate-quality-account-mgr-i"}]}