{"id":4009133,"url":"https://alion.io/job/pci-pharma-services-bgd-order-processor","title":"BGD_Order Processor","company":{"id":1987116,"name":"PCI Pharma Services","domain":"pci.com","url":"https://alion.io/company/pci-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":11,"ghost_share":0,"stale_share":0.545,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bridgend, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T09:01:10Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T19:57:17Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.\n We are PCI.\nOur investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.\nMain Purpose of Role:\nRaise Orders for dispatch, collection or logistics requirements from PCI Berlin, PCI Bridgend, and PCI Dublin. Orders to be raised accurately, efficiently and in accordance with standard procedures.\nMain Responsibilities:\nMonitor the individual sub-folder(s) within the relevant email/order inboxes.\nManage their assigned client order requests with correct categorisation during the raising of the sales order within the ERP system.\nMeet client expectations by raising the order(s) accurately, efficiently and within the required standard timelines.\nMeet department expectations by raising the orders(s) accurately, efficiently and required daily targets.\nCreate Sales Order numbers within the ERP system and prepare any required documentation e.g., QP Certificate, Temperature Monitor Instructions.\nBook courier for assigned orders and generate courier airway bill for ongoing shipments.\nAssist with order queries or issues which may arise during the raising of a sales order notifying senior personnel within the department.\nConduct second checks of the order documentation raised by colleagues, prior to providing sales order job-sheets to the Warehouse teams based at: PCI Berlin, PCI Bridgend, and PCI Dublin.\nLiaise with Warehouse teams at PCI Berlin, PCI Bridgend, and PCI Dublin daily to prioritise urgent dispatches or urgent order requirements.\nFull compliance with PCI’s Health and Safety standards.\nMonitor POD inbox, ensuring all emails, temperature excursions and IRT updates have been categorised accurately and have been fully completed.\nJoin us and be part of building the bridge between life changing therapies and patients. Let’s talk future\nEqual Employment Opportunity (EEO) Statement:\nPCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.\nAt PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. 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