{"id":1653060,"url":"https://alion.io/job/pdq-customer-marketing-manager","title":"Customer Marketing Manager","company":{"id":687698,"name":"PDQ","domain":"pdq.com","url":"https://alion.io/company/pdq-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":180000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1177},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T22:44:53Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-24T17:33:42Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"About PDQ\nPDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.\nOur Core Values:\nHonesty: You communicate transparently and build trust through your actions.\nOwnership: You take responsibility for outcomes and follow through on commitments.\nCollaboration: You value diverse perspectives and work effectively across teams.\nImprovement: You actively seek opportunities to learn, grow, and innovate.\n Location\nRemote, US - This position is open to candidates residing in any of PDQ’s open states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.\nAbout the role:\nThe Customer Marketing Manager is an individual contributor role that is responsible for driving onboarding, expansion, and renewal efforts across PDQ’s suite of products. This role will work cross-functionally to own programs targeting engagement, loyalty, and advocacy, contributing to customer retention and revenue growth.\nHow you might spend your day:\nIndependently develop, implement, and optimize customer marketing programs, such as cross-sell campaigns and onboarding efforts, with the direction of senior leadership. \nPartner with other marketing teams including email marketing, content marketing, and product marketing to develop and deploy targeted customer marketing campaigns. \nFacilitate and host customer marketing events, including cross-sell events, in collaboration with sales and technical product experts. \nProactively report on program performance, providing key insights to senior leadership to inform planning and prioritization. \nBuild, maintain, and present reports on supporting KPI performance as defined by senior leadership on a regular basis and in a timely manner. \nDrive experimentation of new customer marketing opportunities and tactics based in competitive and audience research. \nCollaborate with the broader marketing teams on customer marketing needs, such as go-to-market launches and customer communications. \nAssist in analyzing data, including product usage, to understand customer pain points and engagement; providing ideas on how to address opportunities for improvement. \nWe're looking for people who have:\n5+ years of marketing experience \nPrevious experience driving successful customer marketing programs \nWho you are:\nPositive attitude and a passion for problem-solving \nExperience managing and executing customer marketing campaigns across parts of the customer journey \nStrong knowledge of customer marketing principles and tools \nStrong organizational skills to independently execute numerous projects and initiatives by assigned due dates \nWorking analytical skills with the ability to interpret data and inform data-driven decisions \nDemonstrated ability to collaborate across teams and drive results in a fast-paced environment \nWhy You'll Love Working at PDQ:\nPDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including:\n4-Day Work Week\nEquity Participation\nManagers who champion professional development \n100% Premium Coverage for medical, dental and vision for you and your dependents\n100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance\nCompany Match of the first 6% of your employee deferrals \nFlexible Paid Time Off Policy that treats you like the adult that you are\nHealth Savings Account (HSA) and wellness incentives\nQuarterly Company Values Award (team member nominated)\nEqual Opportunity Employer\nPDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact .\nWork Authorization and Sponsorship\nThe majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.","description_format":"text","description_chars":4724,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management","RMM & MSP Software"],"lifecycle":[{"event":"open","at":"2026-10-02T00:48:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.842,"p_room":0.9,"age_days":22,"expected_fill_days":34,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/pdq-customer-marketing-manager","json_url":"https://alion.io/job/pdq-customer-marketing-manager.json","meta":{"generated_at":"2026-10-24T18:45:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27359,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687698},"rest":"https://alion.io/mcp/rest/get_company?id=687698"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpdq-customer-marketing-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpdq-customer-marketing-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpdq-customer-marketing-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pdq-customer-marketing-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpdq-customer-marketing-manager"}]}