{"id":4216418,"url":"https://alion.io/job/peak-technologies-technical-operations-administrator","title":"Technical Operations Administrator","company":{"id":2118843,"name":"Peak Technologies","domain":"peaktech.com","url":"https://alion.io/company/peaktech-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Doral, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":72500,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":72500},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-23T04:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T02:54:08Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Job Site: 1500 NW 95th Ave, Doral, FL \nPay Rate: $72,500.00\nClassification: Full-time, exempt (salaried)\nSchedule: Mon-Fri 8-5/9-6\nLanguage Requirements: Bilingual English/Spanish required\nJOB SUMMARY & SCOPE\nResponsible for the daily administration, maintenance, and optimization of the organization’s IT infrastructure, including servers, networks, storage, and cloud resources. This role ensures high availability, security, and compliance, while supporting user access, patch management, backup, and disaster recovery. The administrator collaborates closely with engineers, analysts, vendors, and business units to deliver reliable and secure IT services.\n\nKEY ACCOUNTABILITIES\nAdminister and maintain physical and virtual servers (Windows, Linux), storage systems, and cloud platforms (AWS, Azure, GCP).\nConfigure, monitor, and maintain network devices (routers, switches, firewalls, VPNs) to ensure secure and efficient connectivity.\nImplement and optimize backup, restore, and disaster recovery processes.\nApply patches, updates, and configuration changes following change management protocols.\nManage user access, permissions, and security groups in accordance with company policies.\nReview and update system configurations for compliance and performance.\nEnforce security policies, access controls, and compliance standards (e.g., ISO 27001).\nConduct and support vulnerability scanning, remediation, and compliance audits in collaboration with SecOps.\nMaintain comprehensive documentation for systems, configurations, access controls, and operational procedures.\nMonitor infrastructure alerts, respond to incidents, and provide Tier 1/2 support for complex technical issues.\nParticipate in incident investigations, root-cause analysis, and implementation of corrective actions.\nAssist in post-incident reviews and the development of preventive measures.\nCollaborate with engineers, analysts, SecOps, DevOps, and business teams on projects and operational improvements.\nCoordinate with vendors for hardware/software support, procurement, and service management.\nProvide Tier 1/Tier 2 support for end-user issues, system administration, and onboarding/offboarding, collaborating with TechOps engineers, analysts, and end users.\nPerform other IT-related duties as assigned, consistent with the scope and level of this position.\n\nEDUCATION + EXPERIENCE + KEY TRAITS\nAssociate’s or Bachelor’s degree in Information Technology, Computer Science, or related field; relevant certifications (e.g., ISC2, ITIL, Fortinet, Juniper, Microsoft, etc.) preferred.\n2–5 years of experience in IT systems or network administration.\nProficiency in OS administration, networking, cloud platforms, and automation tools.\nExperience with patch management, backup, disaster recovery, and compliance.\nStrong troubleshooting, documentation, organizational, and communication skills.\n\nTYPICAL PERFORMANCE TARGETS\nSERVICE DELIVERY: Sustained, measured excellence in project & process delivery\nCOST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement\nINNOVATION: Step changed delivery in safety, quality, and/or cost\n\nLANGUAGE SKILLS\nPrimary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.\nRead and interpret documents, procedure manuals and various correspondence from both internal and external.\nSpeak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.\n\nSUPERVISION\nRole does not require supervision of direct and indirect reports.\n\nDECISION MAKING + REASONING\nAble to take accountability and responsibility for business target delivery and decision making.\nPossess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.\n\nPHYSICAL REQUIREMENTS\nActivity\nAmount of Time\nNone\nUnder 1/3\n1/3 to 2/3\nOver 2/3\nStand\nX\nWalk\nX\nSit\nX\nUse hands to finger, handle, or feel\nX\nReach with hands and arms\nX\nClimb or balance\nX\nStoop, kneel, crouch, or crawl\nX\nTalk or hear\nX\nLift Up to 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