{"id":3445690,"url":"https://alion.io/job/pear-tree-admin-coordinator-it-consulting","title":"Admin Coordinator (IT Consulting)","company":{"id":709562,"name":"Pear Tree","domain":"pear-tree.com","url":"https://alion.io/company/pear-tree","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":76,"open_postings":144,"ghost_share":0,"stale_share":0.972,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":{"min":1600,"max":1800,"currency":"AUD","period":"month","gross":null,"usd_annual":15204},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T08:01:07Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-03T11:52:02Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position: Admin Coordinator\nSalary: 1,600-1,800 AUD/month\nWorking Hours & Conditions: Australian business hours to be confirmed\nHolidays : To follow\nABOUT THE COMPANY:\nThe client is a regional Australian MSP (Managed Service Provider) based in Coffs Harbour on the NSW (New South Wales) Mid North Coast, founded in 2013. The organization provides end-to-end technology solutions, including managed IT infrastructure, cloud migration, cyber security, telephony/telecommunications, and data cabling.\nROLE OVERVIEW:\nThe Admin Coordinator (Administrative Coordinator) serves as the primary remote operational anchor for company, reporting directly to the Director. This role functions as an EA (Executive Assistant) and client liaison, supporting both the Director and an incoming BDM (Business Development Manager). The primary mandate is to protect leadership’s time by triaging communications, coordinating travel and appointments, funneling internal staff inquiries, and driving client account administration.\nRESPONSIBILITIES:\nExecutive Support\nManage the director's and the BDM's email inboxes, triaging, drafting replies and flagging what needs attention so nothing is missed\nManage calendars and book appointments, client meetings and site visits around travel\nBe reachable and responsive when the Director’s between sites, picking up requests quickly\nTake internal requests from the team and funnel them through to the director or the right person, rather than having them go straight to him\nClient Follow-Up & Account Admin\nFollow up clients on quotes, proposals and outstanding items\nOwn the quarterly client check-ins: schedule them, prepare the information, send reminders and make sure none fall behind\nPrepare and track telco and service paperwork, such as orders, forms and supplier or carrier documentation\nKeep client records, contacts and notes accurate in the CRM\nSystems & General Admin\nLearn and work in the business's systems, including Autotask and the custom CRM being built, keeping data clean and up to date\nHelp document admin processes so they can be repeated and handed over\nHandle general administrative tasks as they arise across the business\nRequirements\nNon-negotiable\nAt least 2 years of proven experience as a virtual assistant, executive assistant or office administrator supporting more than one person\nStrong email, calendar and scheduling management\nExcellent written English, with a professional tone for clients\nTech-savvy, able to learn proprietary systems quickly (CRM, ticketing or PSA tools)\nHighly organised and proactive, following up without being chased\nReliable availability during Australian business hours, including responding quickly while the Director is on the road\n\nStrong Plus\nExperience in IT, a managed service provider, telecommunications or a similar service business\nExperience with Autotask or another PSA or ticketing platform\nExperience handling telco or supplier paperwork\nExperience owning client check-ins or account-management admin","description_format":"text","description_chars":2999,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All 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