{"id":4219834,"url":"https://alion.io/job/pear-tree-electrical-operations-administrator","title":"Electrical Operations Administrator","company":{"id":709562,"name":"Pear Tree","domain":"pear-tree.com","url":"https://alion.io/company/pear-tree","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":69,"open_postings":329,"ghost_share":0.523,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PHP","optional":false},{"name":"Xero","optional":false},{"name":"Google Workspace","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T04:13:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Position: ELECTRICAL OPERATIONS ADMINISTRATOR\nSalary range: Php 86,000/month (The final amount will be at the the client discretion basing on the candidate’s skills and experience.)\nWorking Hours: Following AU business hours\nWork set-up: 100% Remote work under Independent Contractor Agreement\nHolidays: AU Holidays\nRecruitment process: possible multiple client interviews and an assessment\nAbout the Company & Role\nOur client is an Australian-based electrical contracting and renewable energy services provider specialising in electrical works and solar installation projects across residential, commercial, and infrastructure sectors. The business delivers a range of electrical and solar solutions, supported by a team of field technicians and office personnel who work together to ensure projects are completed efficiently and professionally. They are currently seeking an experienced Electrical Operations Administrator to provide essential administrative and operational support, ensuring the smooth coordination of daily business activities. In this role, you will oversee job administration, maintain operational records, coordinate with electricians and field personnel, manage customer communications, and assist with invoicing and accounts administration. You will also be responsible for keeping job management systems and customer records updated, following up on outstanding documentation, and ensuring that important administrative tasks are completed on time. The ideal candidate has previous experience supporting an electrical contracting or solar installation business, understands trades-related workflows, and can confidently manage competing priorities while working independently in a remote environment.\nKey Responsibilities\n1. Job Administration & Operations Coordination\nCreate, update, and maintain job records in AroFlo, including job statuses, supporting documents, site photos, and compliance paperwork.\nCoordinate with electricians and field personnel to collect outstanding timesheets, service reports, job documentation, and completion sign-offs.\nMonitor job records and ensure all required information and documentation are complete and accurate.\nAssist with crew scheduling, customer bookings, and appointment coordination.\nSupport materials ordering and liaise with suppliers to ensure materials are available for scheduled jobs.\nMonitor outstanding tasks and follow up to ensure operational deadlines are met.\n2. Invoicing & Accounts Administration\nPrepare and issue customer invoices based on completed jobs, timesheets, and established billing procedures.\nFollow up on outstanding and overdue invoices and maintain accurate payment records.\nPerform basic financial data entry and transaction recording using Xero.\nCoordinate with the bookkeeper regarding invoice discrepancies, missing documentation, and other accounts-related matters.\nEnsure invoicing records and supporting documents are properly maintained.\n3. Customer Communication & CRM Management\nHandle routine customer communications, including booking confirmations, appointment reminders, and job progress updates.\nRespond to general customer enquiries professionally and promptly, referring technical concerns to the appropriate team members.\nMaintain accurate customer information, contact records, follow-up activities, and sales opportunities in GoHighLevel.\nMonitor CRM activities and ensure customer enquiries and follow-up tasks are addressed promptly.\nCommunicate effectively with Australian customers, electricians, suppliers, and internal stakeholders.\n4. Administrative Processes & Continuous Improvement\nDevelop, document, and maintain standard operating procedures and administrative workflows.\nIdentify opportunities to improve existing processes, increase efficiency, and minimise missed tasks.\nMaintain organised digital records and ensure information is accurate and accessible.\nUse AI-powered tools to support administrative documentation, reporting, and process improvements while ensuring accuracy.\nProvide general administrative and operational support to management as required.\nRequirements\nAbout the Company & Role\nOur client is an Australian-based electrical contracting and renewable energy services provider specialising in electrical works and solar installation projects across residential, commercial, and infrastructure sectors. The business delivers a range of electrical and solar solutions, supported by a team of field technicians and office personnel who work together to ensure projects are completed efficiently and professionally. They are currently seeking an experienced Electrical Operations Administrator to provide essential administrative and operational support, ensuring the smooth coordination of daily business activities. In this role, you will oversee job administration, maintain operational records, coordinate with electricians and field personnel, manage customer communications, and assist with invoicing and accounts administration. You will also be responsible for keeping job management systems and customer records updated, following up on outstanding documentation, and ensuring that important administrative tasks are completed on time. The ideal candidate has previous experience supporting an electrical contracting or solar installation business, understands trades-related workflows, and can confidently manage competing priorities while working independently in a remote environment.\nKey Responsibilities\n1. Job Administration & Operations Coordination\nCreate, update, and maintain job records in AroFlo, including job statuses, supporting documents, site photos, and compliance paperwork.\nCoordinate with electricians and field personnel to collect outstanding timesheets, service reports, job documentation, and completion sign-offs.\nMonitor job records and ensure all required information and documentation are complete and accurate.\nAssist with crew scheduling, customer bookings, and appointment coordination.\nSupport materials ordering and liaise with suppliers to ensure materials are available for scheduled jobs.\nMonitor outstanding tasks and follow up to ensure operational deadlines are met.\n2. Invoicing & Accounts Administration\nPrepare and issue customer invoices based on completed jobs, timesheets, and established billing procedures.\nFollow up on outstanding and overdue invoices and maintain accurate payment records.\nPerform basic financial data entry and transaction recording using Xero.\nCoordinate with the bookkeeper regarding invoice discrepancies, missing documentation, and other accounts-related matters.\nEnsure invoicing records and supporting documents are properly maintained.\n3. Customer Communication & CRM Management\nHandle routine customer communications, including booking confirmations, appointment reminders, and job progress updates.\nRespond to general customer enquiries professionally and promptly, referring technical concerns to the appropriate team members.\nMaintain accurate customer information, contact records, follow-up activities, and sales opportunities in GoHighLevel.\nMonitor CRM activities and ensure customer enquiries and follow-up tasks are addressed promptly.\nCommunicate effectively with Australian customers, electricians, suppliers, and internal stakeholders.\n4. Administrative Processes & Continuous Improvement\nDevelop, document, and maintain standard operating procedures and administrative workflows.\nIdentify opportunities to improve existing processes, increase efficiency, and minimise missed tasks.\nMaintain organised digital records and ensure information is accurate and accessible.\nUse AI-powered tools to support administrative documentation, reporting, and process improvements while ensuring accuracy.\nProvide general administrative and operational support to management as required.\nQualifications & Requirements\nPrevious experience in an administrative or operations support role within an electrical contracting, solar installation, or closely related trades business is required.\nPractical understanding of electrical or solar industry workflows, including job bookings, field staff coordination, compliance documentation, and invoicing.\nExperience coordinating with electricians, technicians, field personnel, or trades teams.\nStrong written and verbal English communication skills, with the ability to communicate confidently with Australian customers and stakeholders.\nExperience handling invoices, administrative records, job documentation, and customer information.\nExcellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines.\nStrong attention to detail and the ability to identify missing information and proactively follow up on outstanding tasks.\nAbility to work independently, demonstrate initiative, and take ownership of responsibilities in a remote working environment.\nComfortable using digital platforms, cloud-based systems, and AI-powered productivity tools.\nPreferred Skills & Software\nAroFlo - Field service management, job tracking, and operational coordination.\nXero - Basic invoicing, financial data entry, and accounts administration.\n GoHighLevel - CRM management, customer records, follow-ups, and sales pipeline tracking.\nMicrosoft Office or Google Workspace - Documentation, spreadsheets, reporting, and administrative tasks.\nAI-powered productivity tools - Administrative support, documentation, and workflow improvement.","description_format":"text","description_chars":9448,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-13T04:13:51Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":1,"expected_fill_days":25,"reasons":["conf:1","agency","win:early","comp:brand"],"computed_at":"2026-11-13T05:36:52Z"},"pay":null,"html_url":"https://alion.io/job/pear-tree-electrical-operations-administrator","json_url":"https://alion.io/job/pear-tree-electrical-operations-administrator.json","meta":{"generated_at":"2026-11-13T05:36:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11834,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":709562},"rest":"https://alion.io/mcp/rest/get_company?id=709562"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpear-tree-electrical-operations-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpear-tree-electrical-operations-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpear-tree-electrical-operations-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pear-tree-electrical-operations-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpear-tree-electrical-operations-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4219834}},{"tool":"search_jobs","arguments":{"company":"pear-tree.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4219834},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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