{"id":58763,"url":"https://alion.io/job/pear-vc-product-manager","title":"Senior Product Manager","company":{"id":6218,"name":"Pear VC","domain":"pear.vc","url":"https://alion.io/company/pear-vc","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"C","score":65,"open_postings":71,"ghost_share":0.507,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-08-14T18:27:05Z","employer_posted_date":"2026-08-15","last_verified_at":"2026-11-11T02:29:17Z","board_verified":true,"closed_at":null,"days_open":88,"trust":{"level":"ok","repost_count":1,"flags":["company_stale"],"days_open":87},"description":"Senior Product Manager\nAbout Us\nOur mission: Eradicate health disparities by empowering the teams who care for underserved families.\nBridgeHealthAI partners with Federally Qualified Health Centers (FQHCs) and community organizations to ensure every patient gets the care and benefits they deserve without drowning care teams in paperwork.\nOur platform automates high-friction tasks like outreach, insurance verification, eligibility checks, follow-ups, referrals, and scheduling. With modern AI and automation, we help teams close care gaps faster, protect revenue, reduce administrative burden, and stay focused on patients.\nBorn out of Harvard and MIT and backed by Pear VC, Flare Capital, and Glen Tullman (founder of Livongo), BridgeHealthAI is a fast-growing, seed-stage company trusted by leading community health centers. We are purpose-built for the safety net, helping clinics scale access, reduce burnout, and deliver equitable care for the 30M+ patients served by FQHCs each year.\nThe Role\nWe're looking for a Senior Product Manager with 5+ years of product management experience and meaningful experience in healthcare or health tech to help us turn complex healthcare operations into simple, scalable products.\nThis is a highly hands-on, customer-facing product role. You'll work directly with health center executives, frontline teams, engineers, operations, and the founders to deeply understand problems, identify what we should build, and drive products from discovery through launch and iteration.\nYou'll be in the room with our customers. You'll lead working sessions, understand how their workflows operate today, identify where things break down, and work alongside them to design better ways of working. You'll turn those conversations into product ideas and clear product direction, bring concepts back to customers for feedback, and partner closely with engineering to bring the best solutions to life.\nOur customers operate in complex environments where workflows often span patients, staff, payers, EHRs, external systems, phone calls, spreadsheets, and manual follow-up. Your job is to make that complexity feel simple.\nYou won't manage a backlog from a distance. You'll talk to users, map workflows, make product decisions, write clear requirements, test ideas, and stay close to customers after launch to make sure what we build actually works.\nYou'll have significant ownership over our product as we scale from high-value workflows into a broader platform for healthcare administrative automation.\nWhat You'll Do\nOwn products and workflows end-to-end, from customer discovery and problem definition through development, launch, measurement, and iteration.\n\nLead product conversations directly with customers, including healthcare executives, operational leaders, and frontline staff.\n\nCo-design solutions with customers. Understand how work happens today, identify where it can improve, and translate real operational problems into better workflows and product experiences.\n\nFacilitate ambiguous customer conversations and create clarity. Ask the right questions, surface the real problem, align on the desired future state, and determine what the product team should do next.\n\nTurn customer conversations into scalable product direction, separating individual feature requests from broader problems and identifying patterns across customers.\n\nPrototype and test ideas quickly. Put concepts in front of users, gather feedback, and iterate before and after launch.\n\nTranslate complex healthcare operations into intuitive products that reduce administrative burden and make it easier for teams to get work done.\n\nPartner closely with engineering to translate customer and business needs into clear product requirements and make thoughtful tradeoffs around scope, usability, speed, and reliability.\n\nMap current-state and future-state workflows, including the people, systems, decisions, handoffs, and exceptions involved.\n\nDefine and track success metrics and use product data, operational outcomes, and customer feedback to understand what's working and where we should improve.\n\nPrioritize thoughtfully, balancing customer needs, product strategy, engineering capacity, scalability, and business impact.\n\nStay close to implementation and adoption. The job doesn't stop when something ships; you'll work with customers and internal teams to understand how products perform in the real world and continuously improve them.\n\nHelp shape the broader product strategy and roadmap as BridgeHealthAI grows.\n\nQualifications & Requirements\nRequired\n5+ years of product management experience, with meaningful experience building products in healthcare or health tech.\n\nExperience owning meaningful products or workflows from discovery through launch and iteration, rather than primarily managing requirements or a backlog.\n\nStrong understanding of healthcare operations and the complexity of building products involving patients, providers, payers, clinical teams, and administrative staff.\n\nExceptional customer-facing skills. You're comfortable leading working sessions with healthcare executives and frontline teams, asking the right questions, challenging assumptions respectfully, and turning messy conversations into clear product ideas and decisions.\n\nDemonstrated ability to conduct strong customer and user discovery, identify the underlying problem behind a request, and translate insights into scalable solutions.\n\nStrong product and user experience judgment. You care about making complex workflows feel simple and intuitive and can recognize when a product experience is confusing, overly complicated, or solving the wrong problem.\n\nStrong business judgment. You understand how product decisions connect to customer value, adoption, scalability, and company priorities-not just feature delivery.\n\nExperience working closely with engineers and translating ambiguous customer and business problems into clear product direction and requirements.\n\nComfortable working with modern AI tools. You regularly use tools such as ChatGPT, Claude, Cursor, Claude Code, or similar tools to work faster across research, synthesis, prototyping, and product development. You don't need to be an engineer, but you should be curious about what's possible with AI and comfortable experimenting with new tools.\n\nStrong analytical skills and comfort using both quantitative and qualitative information to evaluate product performance and make decisions.\n\nExcellent written and verbal communication. You can communicate clearly with engineers, healthcare executives, frontline staff, customers, and founders.\n\nAbility to operate effectively in ambiguity. You can create structure where none exists, make decisions with incomplete information, and move quickly without waiting for a perfect playbook.\n\nStrong ownership mindset. You care about whether something actually works for the customer-not simply whether the feature shipped.\n\nStrongly Preferred\nExperience at an early-stage health tech startup, ideally Seed through Series B.\n\nExperience building technology for providers, health systems, FQHCs, Medicaid populations, payers, or value-based care organizations.\n\nExperience with healthcare administrative workflows such as eligibility, enrollment, revenue cycle, patient access, care coordination, referrals, scheduling, prior authorization, or patient engagement.\n\nFamiliarity with EHRs, payer systems, and healthcare data workflows.\n\nUnderstanding of HIPAA, PHI, healthcare compliance, and the reliability expectations associated with healthcare software.\n\nExperience building products that combine technology with real-world operational workflows, rather than purely self-service software.\n\nExperience designing products for users who are busy, operationally constrained, and not necessarily highly technical.\n\nComfortable using modern tools to quickly prototype or communicate product ideas.\n\nChicago-based or willing to work hybrid. We value regular in-person collaboration, particularly for product and strategy work.\n\nWhat We Value\nCustomer Obsession: You want to understand how the work actually happens. You get close to users, ask questions, observe workflows, and care about solving the real problem-not simply delivering the requested feature.\n\nProduct Judgment: You can simplify complexity and make thoughtful tradeoffs between customer needs, usability, scalability, speed, and business impact.\n\nBusiness Judgment: You understand that not every customer request should become a feature and can connect product decisions to the broader company strategy.\n\nAI-Native Mindset: You're comfortable using emerging AI tools to research, synthesize, prototype, and work more effectively. You treat AI as a tool to move faster-not a substitute for judgment.\n\nBias Toward Action: You don't need months of research before testing an idea. You find the fastest responsible way to learn, get feedback, and iterate.\n\nClarity: You can walk into an ambiguous customer conversation and leave with a clear understanding of the problem, the desired future state, and what should happen next.\n\nOwnership: You see things through. Shipping is a milestone, not the finish line.\n\nSystems Thinking: You understand that healthcare workflows rarely exist in isolation and think through downstream effects, handoffs, edge cases, and operational realities.\n\nLearning Agility: You can quickly learn a new healthcare workflow, customer environment, technology, or AI tool and apply that knowledge effectively.\n\nHigh Standards: Healthcare users need products they can trust. You care deeply about quality, usability, reliability, and the details that determine whether a workflow succeeds.\n\nWhy Join Us?\nBuild with Purpose: Your work will directly support organizations serving underserved communities, helping keep patients covered while reducing the administrative burden on care teams.\n\nBuild Directly With Customers: You'll have unusually close access to healthcare leaders and frontline teams and work alongside them to turn real problems into products.\n\nOwn Meaningful Product Problems: You'll tackle complex, high-value healthcare workflows where great product thinking can eliminate hours of manual work.\n\nShape the Product: We're early enough that you'll have significant influence over what we build, how we build it, and how our product organization develops.\n\nUse AI Where It Matters: Help us apply AI and automation to real healthcare problems where the impact can be measured in better patient access, less administrative work, and stronger operations.\n\nSmall Team, Big Ownership: You'll work closely with founders, engineers, customers, and operations, with significant autonomy and responsibility from day one.\n\nReal Traction, Early-Stage Opportunity: Join a seed-stage company with paying customers and clear market demand while there's still significant opportunity to shape the foundation.\n\nHow to Apply\nApply via the link, and also send your resume and a brief note explaining why BridgeHealthAI and why this problem space directly to .\nOur interview process will focus on how you think about customers, healthcare workflows, product judgment, prioritization, and turning ambiguous problems into products that work in the real world. We move quickly and respect your time.\nBridgeHealthAI is committed to creating a diverse and inclusive workplace. 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