{"id":1360493,"url":"https://alion.io/job/pearson-advanced-associate-compensation","title":"Advanced Associate, Compensation","company":{"id":34029,"name":"Pearson","domain":"pearson.com","url":"https://alion.io/company/pearson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":79,"open_postings":19,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-01T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mandaluyong, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":18000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1355},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-07-27T09:43:33Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-09-29T23:54:00Z","board_verified":false,"closed_at":"2026-09-29T23:54:00Z","days_open":64,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":64},"description":"Job Title:Advanced Associate, Compensation\nPosition Summary\nThe Advanced Associate, Compensation manages Tier 2 administrative transactions in the HR System (Fusion). Advanced Associates are also responsible for ensuring they process their cases timely, correctly, and adhere to all performance requirements.\nThe role will be reported to the Compensation Manager and will work closely with other HR SSC Teams (especially Tier 1)\nKey Responsibilities\nProvides Tier 2 support from Simple to Complex requests submitted by Pearson employees, former employees, and vendors to broaden HR related processes and systems \nProcesses HR transactions in Fusion and other HR technologies, as requested \nResolves HR process and policy questions and colleague issues through multiple communication channels that are beyond the Tier 1 Support (e.g HR Operational Reports, Processing requests of more than 10 entries via Mass Upload etc.) \nLeverages knowledge management solutions to complete inquiries and transactions \nWorks to meet expected service levels and business performance goals \nEscalates client service issues to the appropriate party \nDocuments all cases in the case management system \nEnsures consistent application of HR policies and state, federal, and/or country laws and practices\nDemonstrate empathy to the colleague’s situation and speak in a manner/tone the colleague can understand and relate with \nSupports change programs and initiatives. Develop understanding of HR operations \nParticipates in scheduled and ad hoc training to improve HR and business acumen \nSupports colleague engagement and cultural programs and initiatives \nPerforms special projects and related duties, as assigned \nResponsible for the daily service operations. Ensure effective, fair and consistent administration including adherence to policies and procedures and meeting service levels \nResponsible for achieving all personal performance targets set by Team Lead - link to service targets. Conduct performance appraisals with Team Lead and take appropriate action\nAnalyze compensation data to identify trends, anomalies, pay gaps, and opportunities for process or program improvement\nPrepare recurring and ad hoc compensation reports, dashboards, and data summaries for HR, Rewards, and business stakeholders\nConduct employee demographic, workforce, and compensation positioning analyses to support compensation planning and decision-making\nPerform data quality reviews and audits to ensure accuracy, completeness, and consistency of compensation and employee data within HR systems\nQualifications\nEducation:\nBachelor’s degree in Human Resources, Business Administration, or a related field preferred. \nExperience:\nMinimum of 2-3 years of experience Compensation & Benefits administration \nExperience with Oracle and ticketing systems \nWilling to work in UK time zone (4 :00 pm - 1:00 am MNL)\nSkills and Competencies:\nExcellent problem-solving and analytical skills \nHigh level of attention to detail and accuracy \nEffective communication skills, both written and verbal \nAbility to handle confidential and sensitive information \nStrong organizational and time management skills \nAbility to manage multiple tasks and prioritize effectively in a fast-paced environment \nProficiency in Microsoft Office Suite (Word, Excel, PowerPoint). \nExperience utilizing AI tools with exposure to project initiatives \nAttributes:\nCustomer-focused mindset with a commitment to delivering high-quality service \nAbility to work independently and as part of a team\nAdaptability and willingness to learn new systems and processes\nStrong work ethic and a proactive approach to problem-solving","description_format":"text","description_chars":3654,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-27T23:45:59Z"},{"event":"close","at":"2026-09-29T23:54:00Z"}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/pearson-advanced-associate-compensation","json_url":"https://alion.io/job/pearson-advanced-associate-compensation.json","meta":{"generated_at":"2026-10-01T10:50:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2092,"day_limit":5000,"remaining_today":2908,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}