{"id":4094919,"url":"https://alion.io/job/pearson-advanced-associate-professional-services-5","title":"Advanced Associate, Professional Services","company":{"id":34029,"name":"Pearson","domain":"pearson.com","url":"https://alion.io/company/pearson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":22,"ghost_share":0,"stale_share":0.773,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rotherham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-11T14:45:05Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T20:55:46Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Advanced Associate, Professional Services\nJoin Pearson’s Qualification Processing team and help deliver accurate, timely T Level results through careful spreadsheet control, SharePoint-based file handling and clear communication with centres and examiners.\nAlso known in the market as: T Level Processing Administrator; Assessment Processing Administrator; Examinations Administrator; Results Processing Administrator.\nAbout the Role\nThis permanent, full-time role works 37.5 hours per week within the Traditional Processing, On-demand and Onscreen Team, part of Qualification Processing. The wider department supports General Qualifications, Vocational Qualifications and on-demand assessments.\nYou will support T Level assessment material from receipt through to result, working across paper-based and electronic submissions. The role is highly spreadsheet-based and also uses SharePoint to receive and organise student work from centres.\nThis is a practical administrator role for someone who enjoys accurate process work, communicates clearly and can keep priorities moving against fixed deadlines.\nWhat You’ll Do\nProcess T Level assessment material from receipt through result, including paper and electronic submissions.\nMaintain management information and spreadsheet trackers, including mark and item-level data.\nSupport unmarked, marked, result-closure and post-result activity.\nContact centres, examiners and internal teams by Teams, telephone, email and video call.\nInput data from marked scripts and mark grids, and complete quality checks on results.\nEscalate issues or risks that could affect service-level agreements.\nPrioritise your workload across changing processing demands.\nDuring peak periods, train and guide a small group of seasonal staff in line with Pearson procedures and values.\nWhat We’re Looking For\nPractical Microsoft Excel experience, including creating and editing basic formulas.\nGeneral office or administrative experience.\nExperience working accurately to set processes or written instructions.\nStrong attention to detail, including during repetitive activity.\nA methodical approach and confidence working to immovable deadlines.\nClear communication with colleagues and external customers.\nPositive teamwork and an understanding of upstream and downstream impacts.\nA Level or equivalent, plus GCSE English and Mathematics at grade C/4 or above, or equivalent.\nAdvanced Excel, SharePoint or awarding-body experience is helpful but not essential.\nLocation & Working Pattern\nThis is a fully on-site role, five days per week. Working hours are 8am - 4pm and the office location is Lowton Way, Hellaby, Bramley, Rotherham S66 8SS. Flexibility may be required during peak processing periods, and annual-leave restrictions may apply at key points in the assessment cycle.\nWhy Join Pearson?\nYou will contribute directly to the accurate delivery of qualifications and results, working with a supportive team across a varied processing cycle. This offers hands-on experience across T Level operations, customer communication, data quality and assessment delivery.\nPlease submit your CV and a cover letter explaining why your experience is relevant. Applications received without a cover letter will not be considered.\n#LI-SA1 #LI-Onsite","description_format":"text","description_chars":3263,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Publishing","E-learning"],"lifecycle":[{"event":"open","at":"2026-11-11T20:55:46Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-11T21:46:03Z"},"pay":null,"html_url":"https://alion.io/job/pearson-advanced-associate-professional-services-5","json_url":"https://alion.io/job/pearson-advanced-associate-professional-services-5.json","meta":{"generated_at":"2026-11-11T21:46:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42911,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34029},"rest":"https://alion.io/mcp/rest/get_company?id=34029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpearson-advanced-associate-professional-services-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpearson-advanced-associate-professional-services-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpearson-advanced-associate-professional-services-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pearson-advanced-associate-professional-services-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpearson-advanced-associate-professional-services-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4094919}},{"tool":"search_jobs","arguments":{"company":"pearson.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4094919},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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