{"id":3172832,"url":"https://alion.io/job/pearson-apprentice-portfolio-management","title":"Apprentice, Portfolio Management","company":{"id":34029,"name":"Pearson","domain":"pearson.com","url":"https://alion.io/company/pearson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":77,"open_postings":23,"ghost_share":0,"stale_share":0.913,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6500,"max_usd":12500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":829},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-10-23T17:47:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T00:39:52Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Key Responsibilities\nPlatform setup & implementation\nAssist with institution and account setup, provisioning, and basic configuration activities on digital learning platforms under supervision.\nSupport trials, activations, and onboarding activities for new institutions by following defined processes and checklists.\nHelp with content ingestion, access code generation, title mapping\nLearn platform workflows and common implementation scenarios through hands-on support activities.\nReporting, dashboards & analytics\nLearn to build, update, and maintain usage reports, trackers, and dashboards with support from the team.\nMaintain reporting cadences such as daily, weekly, fortnightly, monthly, and ad hoc updates as required.\nSupport data checks by validating key fields such as ISBN, institute name, tenure, licence balance, title mapping, and access status.\nAssist in preparing simple summaries and status updates for internal review discussions.\nSupport & coordination\nProvide first-level support coordination for learner and institution requests by gathering required information and documenting updates.\nSupport escalation follow-ups by tracking progress, coordinating with relevant owners, and documenting updates until closure.\nRoute requests to the appropriate owner or team where specialist input or approval is required.\nPrepare, update, and maintain user manuals, process notes, and support materials for recurring activities.\nLearning Objectives\nDevelop a working understanding of digital learning platform setup, access management, and customer onboarding workflows.\nBuild confidence in using business tools such as Excel, PowerPoint, OneCRM, Smartsheet, and reporting templates.\nLearn how to coordinate across sales, support, implementation, and operations teams to resolve routine requests.\nStrengthen professional communication, documentation, attention to detail, and stakeholder follow-up skills.\nCritical Controls\nAs part of supervised support activities, the apprentice should learn to check and validate the following before a request is marked complete:\nISBN, institute name, tenure, access codes, title mapping, and access confirmation.\nLicence balance, duplicate IDs, level or batch mapping, and correct entitlement details.\nAny open dependency that requires confirmation from a senior colleague or the relevant owner.\nSystems & Tools\nExcel · PowerPoint · OneCRM · Smartsheet · Digital learning platforms · Internal reporting templates\nCandidate Profile\nGraduate or early-career candidate with an interest in digital products, customer support, technology operations, or education technology.\nBasic working knowledge of Excel and PowerPoint; willingness to learn reporting tools and operational systems.\nClear written and verbal communication skills for support coordination, documentation, and stakeholder updates.\nOrganised, detail-oriented, and able to follow defined processes, checklists, and reporting timelines.\nCollaborative mindset with a willingness to ask questions, learn from feedback, and support team priorities.\nExpected Outcomes from the Apprenticeship\nPractical exposure to digital learning platform implementation and support operations.\nImproved ability to manage task trackers, prepare simple reports, and communicate request status clearly.\nBetter understanding of customer onboarding, access enablement, entitlement validation, and cross-functional coordination.\nReadiness to take on more complex operational responsibilities with experience and continued guidance.","description_format":"text","description_chars":3512,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Publishing","E-learning"],"lifecycle":[{"event":"open","at":"2026-10-23T19:01:21Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:5","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/pearson-apprentice-portfolio-management","json_url":"https://alion.io/job/pearson-apprentice-portfolio-management.json","meta":{"generated_at":"2026-10-26T12:30:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17184,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34029},"rest":"https://alion.io/mcp/rest/get_company?id=34029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpearson-apprentice-portfolio-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpearson-apprentice-portfolio-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpearson-apprentice-portfolio-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pearson-apprentice-portfolio-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpearson-apprentice-portfolio-management"}]}