{"id":3416775,"url":"https://alion.io/job/pearson-associate-hr-operations-assistant-temporary","title":"Associate, HR Operations Assistant - Temporary","company":{"id":34029,"name":"Pearson","domain":"pearson.com","url":"https://alion.io/company/pearson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":79,"open_postings":27,"ghost_share":0,"stale_share":0.852,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mandaluyong, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":15000,"period":"year","method":"role_country_seniority_unknown","sample_n":98},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-28T15:42:34Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T07:19:08Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At Pearson, we’re committed to a world that’s always learning and to supporting the talented people who make it possible. We continuously explore new ways to help people learn, whether that means bringing lessons to life, using technology to improve learning experiences, or supporting education communities around the world.\nWe value bold thinking, collaboration, innovation, and continuous improvement. Our people are encouraged to explore new ideas, challenge what’s possible, and work together to create meaningful learning experiences and opportunities.\nEducation and Experience Requirements:\nMinimum college or technical training preferred; or an equivalent combination of education and relevant work experience.\nStrong customer service skills and call center experience\nStrong technical aptitude and experience working with HRIS or similar business systems preferred.\nOverall Functions, Duties and Responsibilities:\nThe HR Operations Assistant provides administrative and operational support throughout the candidate hiring and onboarding process. Key responsibilities include:\nUse internal systems to prepare and send offers, candidate communications, and other hiring-related correspondence.\n\nSet up and send automated or mass calls to candidates to encourage timely responses to offers and completion of required onboarding tasks.\n\nWork across multiple systems simultaneously to respond to candidate, employee, and stakeholder inquiries in a timely manner.\n\nUse internal systems to assign, release, reassign or transfer candidates to appropriate requisitions.\n\nGenerate, extract, organize, and share reports from HR systems with appropriate stakeholders.\n\nMonitor assigned activities and demonstrate a strong sense of ownership and urgency in supporting business, candidate, and employee needs.\n\nMaintain confidentiality and adhere to all applicable nondisclosure and data-handling requirements.\n\nCoordinate with relevant staffing and stakeholders to confirm hiring needs and staffing requirements for assigned projects.\nMaintain accurate records and help ensure hiring and onboarding activities are completed within established timelines.\nCommunicate effectively with candidates and internal stakeholders to help resolve issues and minimize delays throughout the hiring and onboarding process.\n\nSkills and Other Requirements:\nStrong computer skills, including data entry, email, spreadsheets, and database applications.\nStrong Microsoft Excel skills.\nTyping speed of at least 50 words per minute preferred.\nAbility to learn and work efficiently across multiple HR and business systems.\nStrong organizational skills with excellent attention to detail.\nAbility to manage multiple priorities and meet deadlines in a fast-paced environment.\nStrong written and verbal communication skills.\nCustomer-service focused, with a positive and professional approach when interacting with candidates, employees, and stakeholders.\nAbility to work effectively both independently and collaboratively with others.\nStrong sense of ownership, accountability, and urgency in supporting business and employee needs.\nAbility to handle sensitive and confidential information appropriately.\nWorking Conditions:\nCore work hours: 8:00 AM to 5:00 PM local U.S. time, Monday through Friday.During temporary peak seasons, flexibility may be required based on business needs. 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