{"id":1537919,"url":"https://alion.io/job/pearson-quality-assurance-engineer-ii","title":"Quality Assurance Engineer II","company":{"id":34029,"name":"Pearson","domain":"pearson.com","url":"https://alion.io/company/pearson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":79,"open_postings":19,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-01T05:45:00Z"}},"role":"QA","role_family":"QA","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":25000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Jira","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Playwright","optional":false},{"name":"Postman","optional":false},{"name":"Selenium","optional":false},{"name":"SQL","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-09-30T14:39:31Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T06:40:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Role: Software Quality Engineer II\nLocation: Chennai - Hybrid (3 days in office per week)\nJob Summary\nAs a Software Quality Engineer II, you will serve as a senior quality engineering professional responsible for driving testing strategy, automation excellence, and release confidence across complex Salesforce and Agentforceimplementations. You will play a critical role in ensuring scalable, high-quality solutions by partnering with product, engineering, architecture, and business teams throughout the software development lifecycle.\nThis role requires advanced expertise in test planning, automation strategy, risk management, integration testing, AI solution validation, and quality governance. The successful candidate will be recognized as a trusted quality leader who influences engineering practices and continuously improves quality outcomes.\nKey Responsibilities\nQuality Strategy & Test Leadership\nDefine comprehensive testing strategies for Salesforce, Agentforce, and integrated enterprise solutions.\n\nLead test planning activities across multiple initiatives and releases.\n\nEstablish quality objectives, coverage models, and release-readiness criteria.\n\nIdentify quality risks early and drive appropriate mitigation strategies.\n\nProvide informed recommendations regarding release readiness and production deployment decisions.\n\nAdvanced Testing & Engineering\nDesign and oversee test coverage for complex end-to-end business processes.\n\nLead integration, API, data validation, and cross-platform testing efforts.\n\nValidate AI-powered capabilities, including Agentforceworkflows, conversational experiences, prompt-driven interactions, guardrails, and decision logic.\n\nDrive adoption of risk-based testing and quality engineering best practices.\n\nAutomation & Innovation\nLead development of scalable automation frameworks and continuous testing solutions.\n\nImprove automation coverage, execution efficiency, and quality metrics.\n\nIntroduce AI-assisted testing approaches to improve productivity and effectiveness.\n\nEstablish testing standards and reusable frameworks supporting enterprise delivery.\n\nMentorship & Collaboration\nMentor and coach Quality Engineers across testing methodologies, automation, and quality practices.\n\nProvide technical leadership during defect triage, root cause analysis, and release activities.\n\nCollaborate with Product Managers, Architects, Developers, and Delivery Leaders to establish shared ownership of quality.\n\nDrive continuous improvement initiatives across the quality engineering function.\n\nQuality Governance\nDefine and monitor quality metrics, defect leakage trends, automation effectiveness, and release health indicators.\n\nContribute to quality audits, governance reviews, and organisational quality initiatives.\n\nSupport continuous improvement efforts aimed at reducing production defects and increasing delivery confidence.\n\nRequired Skills and Competencies\nTechnical Skills\nTest Strategy and Planning\n\nAdvanced Quality Engineering Practices\n\nAutomation Framework Design\n\nAPI and Integration Testing\n\nRisk-Based Testing\n\nRelease Validation and Governance\n\nTest Data Management\n\nDefect Prevention and Root Cause Analysis\n\nQuality Metrics and Reporting\n\nPreferred Technical Experience\nSalesforce Sales Cloud\n\nSalesforce Service Cloud\n\nSalesforce Experience Cloud\n\nSalesforce Platform Architecture\n\nAgentforce\n\nCI/CD Pipelines\n\nPostman/Testfully\n\nSelenium, Playwright, Provar, Tosca or equivalent\n\nSOQL or SQL\n\nAzure DevOps\n\nJira\n\nPearson Power Skills\nStrategic Thinking\n\nLeadership and Influence\n\nCollaboration\n\nCommunication\n\nCritical Thinking\n\nContinuous Learning\n\nAdaptability\n\nArtificial Intelligence Literacy\n\nQualifications (Education & Experience)\nBachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.\n\nTypically4+ years of experience in Software Quality Assurance or Quality Engineering.\n\nProven experience leading testing efforts for large-scale enterprise systems.\n\nStrong experience with Salesforce platform testing and enterprise integrations.\n\nDemonstrated experience driving automation initiatives and quality improvements.\n\nExperience mentoring and developing Quality Engineers.\n\nSalesforce certifications and automation certifications are highly desirable.","description_format":"text","description_chars":4305,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Publishing","E-learning"],"lifecycle":[{"event":"open","at":"2026-09-30T19:37:04Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":34,"reasons":["conf:10","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pearson-quality-assurance-engineer-ii","json_url":"https://alion.io/job/pearson-quality-assurance-engineer-ii.json","meta":{"generated_at":"2026-10-01T11:26:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3140,"day_limit":5000,"remaining_today":1860,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}