{"id":2565683,"url":"https://alion.io/job/pearson-specialist-financial-operations-5","title":"Specialist, Financial Operations","company":{"id":34029,"name":"Pearson","domain":"pearson.com","url":"https://alion.io/company/pearson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":20,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":14000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Copilot Studio","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Looker","optional":false},{"name":"Power Automate","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-08-13T09:13:24Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-21T02:43:48Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":68},"description":"Transformation Analyst - Agentic Process Transformation\nRights & Royalties Transformation | IC20 | 3-4 years experience\nRole Focus\nPrimary Platforms\nSuccess Measure\nDomain Advantage\nAgent creation, workflow automation and process transformation\nCopilot Studio, Power Automate, M365 ecosystem; BI/data tools as enabling skills\nEfficiency gains, cycle-time reduction, accuracy, adoption and controls\nRights, royalties, licensing, finance operations and publishing\nRole Summary\nWe are seeking a high-impact Business Transformation Analyst to help modernisethe Rights & Royalties operating model through AI-enabled agents, workflow automation, process simplification and measurable efficiency gains. This role is designed for someone who can understand operational pain points quickly, convert them into practical automation opportunities, and deliver adoption-ready solutions that improve speed, quality, controland stakeholder experience.\nThe ideal candidate combines structured business analysis with a maker mindset: able to map processes, define requirements, build low-code/agentic solutions, partner with technology teams, and track outcomes through clear KPIs. Hands-on data capability remains important, but the emphasis is on using data, AI and automation to transform recurring operational work, not ondeep engineering or specialist BI development.\nRoyalties, rights, licensing, finance operations, publishing/media or revenue-share experience will be a strong advantage, particularly where it supports understanding of contracts, statements, payments, deductions, reserves, exceptions, approvals and audit sensitivity.\nKey Objectives - What Success Looks Like\nCreate practical AI agents and guided automations that reduce manual effort, improve response quality and accelerate decision-making across Rights & Royalties operations.\n\nSimplify and standardiserecurring workflows such as exception triage, approvals, reconciliations, case routing, notifications, quality checksand reporting packs.\n\nDeliver measurable efficiency gains through cycle-time reduction, lower rework, improved SLA performance, better adoption and stronger process controls.\n\nTranslate ambiguous operational problems into clear requirements, user stories, acceptance criteriaand adoption plans.\n\nEnable operational leaders with concise, self-serve visibility into risks, bottlenecks, productivity, quality and customer impact.\n\nCore Responsibilities\n1) Process Transformation & Business Analysis\nConduct rapid discovery of current-state processes, pain points, root causes, handoffs, control gaps and duplication across Rights, Royalties and related Finance Operations.\n\nDesign future-state workflows using a transformation lens: Simplify -> Standardise-> Automate -> Augment with AI -> Scale.\n\nConvert business needs into crisp requirements, user stories, process maps, acceptance criteria and measurable business outcomes.\n\nPrioritiseopportunities based on effort, impact, control risk, adoptionreadiness and efficiency potential.\n\nSupport UAT, adoption, change communication, training aids and post-launch benefit tracking.\n\n2) Agent Creation & AI-enabled Solutions\nHelp design, configure and improve business-facing agents using Microsoft Copilot Studio and the Microsoft 365 / Power Platform ecosystem.\n\nTranslate operational use cases into agent capabilities such as document review support, answer retrieval, exception explanation, guided decisioning, case summarisationand next-best-action recommendations.\n\nDefine agent knowledge sources, prompts/instructions, guardrails, escalation paths, testing scenarios, success metrics and adoption feedback loops.\n\nPartner with technology, governance and business stakeholders to ensure agents are controlled, explainable, secure, measurable and fit for production use.\n\nIdentify where agents should be combined with workflows, for example where AI reasoning is needed within a structured approval, triageor notification process.\n\n3) Workflow Automation & Operational Enablement\nBuild or support low-code automations using Power Automate, Copilot Studio workflows and connected Microsoft 365 services.\n\nAutomate high-volume, rule-led and repeatable activities including validations, approvals, reminders, case routing, exception logging, report refreshes and stakeholder notifications.\n\nDesign automations with appropriate audit trails, handoffs, fallback logic, approval controls, ownership and maintainability.\n\nWork with operations teams to ensure automation is embedded into daily routines rather than remaining as a standalone tool.\n\n4) Insights, KPIs & Benefit Realisation\nDefine outcome-led KPI frameworks for automation and process transformation, focused on hours saved, cycle time, quality, SLA, adoption, controls and customer impact.\n\nUse dashboards and reporting tools to monitor transformation outcomes, bottlenecks, adoptionand benefit delivery.\n\nPerform practical analysis to identify trends, anomalies and improvement opportunities related to royalty statements, adjustments, disputes, metadata, reserves, payments or case volumes.\n\nPrepare concise executive-ready summaries that convert analysis into business decisions and action plans.\n\n5) Governance, Controls & Documentation\nCreate and maintain process documentation, SOPs, decision logs, control points, KPI definitions and adoption materials.\n\nEnsure automation and agent assets have clear ownership, change control, traceability, testing evidenceand governance alignment.\n\nStrengthen audit readiness through reconciliation checkpoints, exception logs, approval matricesand documented process logic.\n\nTypical Outcomes / KPIs You May Own\nAutomation and agent benefit realisation: hours saved, cost avoidance, productivity uplift and reduced manual touchpoints.\n\nCycle-time and SLA improvement across targeted royalty, rights, finance operations or query-management workflows.\n\nReduction in rework, avoidable escalations, duplicate handling, leakage riskand control exceptions.\n\nAgent and automation adoption: active users, usage frequency, completion rate, deflection rate, satisfaction and feedback themes.\n\nQuality and reliability: successful workflow runs, exception rates, data accuracy, audit trail completeness and refresh reliability.\n\nRequired Skills & Experience\n3-4 years experiencein a Business Analyst, Transformation Analyst, Automation Analyst, Process Analyst, Product Operations or comparable role.\n\nStrong process discovery and problem-solving capability, with the ability to simplify complex operational work into clear, actionable requirements.\n\nHands-on exposure to Microsoft Power Platform, preferably Power Automate and Copilot Studio, or a demonstrable ability to build low-code automations and AI-enabled business solutions.\n\nAbility to define agent or automation use cases, map workflows, document requirements, test outputs, manage feedback and support adoption.\n\nStrong stakeholder management across Operations, Finance, Product/Technology, BI/Engineering, Compliance or Legal stakeholders.\n\nGood analytical capability and comfort working with operational data, KPIsand dashboards. Familiarity with SQL, Tableau, Looker, BigQueryor similar tools is useful, but not the primary focus of the role.\n\nExcellent communication skills: concise documentation, clear visuals, executive-ready summariesand practical training materials.\n\nOutcome ownership and delivery pace: able to move from discovery to MVP to adoption with discipline and urgency.\n\nPreferred / Advantageous\nExposure to royalties, rights, licensing, publishing/media, revenue-share, finance operations or contract-driven processes.\n\nUnderstanding of the royalty lifecycle: contract terms, rate structures, deductions, reserves, statements, payments, recoupment, audit queries and dispute handling.\n\nExperience with ServiceNow, SharePoint, Teams, Excel-based operations, document repositories or workflow-heavy operational environments.\n\nFamiliarity with process mapping tools such as Blueworks, Visio or Lucidchart; Lean, continuous improvement or process re-engineering methods.\n\nAwareness of responsible AI, data privacy, access control, knowledge-source hygiene and governance considerations for enterprise agents.\n\nQualifications\nBachelor degree in Finance, Commerce, Accounting, Business, Operations, IT, Data Analytics or a relateddiscipline.\n\nPostgraduate qualificationsuch as MBA, PG Diploma in Business Analytics, Operations, Finance or Transformation is a differentiator, not mandatory.\n\nRelevant certifications in Power Platform, Copilot Studio, automation, business analysis, Lean/process improvement, data analyticsor BI are advantageous.\n\nBehaviouralCompetencies - Non-negotiable for Transformation\nAgentic mindset: thinks beyond reporting and looks for ways to remove, automate or augment work.\n\nAdaptability, speed and agility:movesquickly from ambiguity to working MVPs and iterates based on feedback.\n\nOutcome ownership: focuses on measurable improvement, not activity completion.\n\nStructured problem-solving: separates symptoms from root cause and prioritisesby business impact and control risk.\n\nPrecision and control mindset:understands the financial, contractual and audit sensitivity of royaltiesoperations.\n\nCollaboration and influence:earns trust across operations and technology, handles competing priorities and drives closure.\n\nWorking Relationships\nWorks closely with Rights & Royalties Operations, Finance Operations, Transformation leads, Product/Technology, BI/Engineering, Compliance/Legal and operational leaders. Acts as a process transformation, agent enablement and automation partner to teams looking to improve efficiency, control and customer experience.\nWhat This Role Offers \nHigh-visibility transformation scope with measurable business impact in a financially sensitive and globally relevant domain.\n\nOpportunity to build modern agentic automation capabilities across Rights & Royalties operations.\n\nStrong cross-functional exposure across Rights, Royalties, Finance, Product, Technology and Governance teams.\n\nA practical platform to convert process knowledge into scalable digital and AI-enabled solutions.","description_format":"text","description_chars":10141,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Publishing","E-learning"],"lifecycle":[{"event":"open","at":"2026-10-14T21:54:36Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.321,"p_room":0.28,"age_days":67,"expected_fill_days":26,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pearson-specialist-financial-operations-5","json_url":"https://alion.io/job/pearson-specialist-financial-operations-5.json","meta":{"generated_at":"2026-10-21T02:46:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4042,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34029},"rest":"https://alion.io/mcp/rest/get_company?id=34029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpearson-specialist-financial-operations-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpearson-specialist-financial-operations-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpearson-specialist-financial-operations-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pearson-specialist-financial-operations-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpearson-specialist-financial-operations-5"}]}