{"id":1649380,"url":"https://alion.io/job/pella-construction-project-coordinator","title":"Construction Project Coordinator","company":{"id":1774105,"name":"Pella","domain":"pella.com","url":"https://alion.io/company/pella-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Auburn Hills, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2661},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-30T19:10:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-06T21:49:04Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"backgroundColor: params.backgroundColor,\nbackgroundImage: backgroundSrc,\nborderRadius: borderRadius,\nmaxWidth:maxWidth,\nheight: height },\nclass: 'cc-column--' + size() + className\" style=\"background-color: rgba(255, 255, 255, 0); background-position: center top; background-size: cover; border: 0px; flex: 1 0 0%; font: inherit; margin: 0px; max-width: 100%; padding: 0px; position: relative; scrollbar-color: rgba(49, 45, 42, 0.15) rgba(0, 0, 0, 0); scrollbar-width: thin; vertical-align: baseline;\">\nclass: customizationParams.commonParams.cssClass,\nattr: { id: customizationParams.commonParams.cssId },\ncustomStyles: customizationParams.commonParams,\n\" style=\"border: 0px; font: inherit; margin: 20px 0px; padding: 0px; scrollbar-color: rgba(49, 45, 42, 0.15) rgba(0, 0, 0, 0); scrollbar-width: thin; vertical-align: baseline;\">\nProject Coordinator (Hybrid Schedule after training) - Auburn Hills, MI\nFull-Time | Monday-Friday, 8:00 AM - 4:30 PM\nHybrid Schedule: In-Office Three Days | Remote Two Days\nPosition Overview\nWe are seeking a detail-oriented and customer-focused Project Coordinator to join our team at our Auburn Hills branch location. This hybrid role plays a key part in ensuring the seamless execution of customer orders from contract through final resolution.\nThe Project Coordinator partners closely with sales teams, order fulfillment teams, vendors, and third-party providers to deliver an exceptional customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values teamwork.\nCore Responsibilities\nServe as a primary point of contact for internal and external customers\n\nReview and process orders submitted by the sales team\n\nPurchase products from vendors and corporate manufacturing facilities\n\nTrack and manage key order dates, milestones, and activities\n\nSchedule and release completed products for fulfillment\n\nCoordinate value-add services and pre-finishing processes\n\nArrange delivery and/or installation of customer orders\n\nCollect customer payments when applicable following delivery or installation\n\nResolve issues related to shortages, damages, or service needs\n\nProcess factory credits and follow up on pending or denied credits\n\nSupport product inquiries and provide guidance on offerings\n\nAssist with inventory activities and discrepancy resolution\n\nContribute to continuous improvement initiatives\n\nRetail Segment (if applicable)\nCoordinate and manage installation permits\n\nVerify and collect Lead Safe Install documentation\n\nSchedule product installations and recovery appointments\n\nApprove and process subcontractor installation payments\n\nTrade Segment (if applicable)\nAssist with quoting and bidding for projects\n\nManage orders within OMS, including scheduling and communication of ship dates\n\nCoordinate delivery logistics with customers and contractors\n\nCommunicate regularly with internal and external stakeholders to ensure order accuracy and timeliness\n\nQualifications\nEducation & Experience\nHigh School Diploma or GED required\n\nAssociate degree or technical certification preferred\n\n0-2 years of experience in customer service or general business preferred\n\nConstruction, window/door, or building materials knowledge is a plus (not required)\n\nSkills & Competencies\nStrong customer service and communication skills (phone, email, and in-person)\n\nDetail-oriented with strong follow-through\n\nAbility to manage multiple priorities in a fast-paced environment\n\nStrong problem-solving and critical thinking skills\n\nCollaborative team player with a proactive mindset\n\nProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)\n\nAbility to quickly learn internal systems and software\n\nProfessional Attributes\nSelf-motivated and committed to continuous learning\n\nStrong organizational and time management skills\n\nAbility to build trust with customers and team members\n\nProfessional and polished communication and appearance\n\nAbility to handle conflict resolution effectively\n\nPhysical & Work Environment\nPrimarily office-based with occasional entry into warehouse areas\n\nRegular standing, walking, typing, and communication\n\nOccasional lifting (up to 10 lbs.)\n\nModerate noise level typical of office environments\n\nWhy Join Us?\nCompetitive hourly pay\n\nHybrid work flexibility\n\nOpportunity to grow within a collaborative and customer-driven team\n\nExposure to cross-functional business operations\n\nApply today to bring your coordination skills and attention to detail to a team that values quality, service, and continuous improvement.\nbackgroundColor: params.backgroundColor,\nbackgroundImage: backgroundSrc,\nborderRadius: borderRadius,\nmaxWidth:maxWidth,\nheight: height },\nclass: 'cc-column--' + size() + className\" style=\"background-color: rgba(255, 255, 255, 0); background-position: center top; background-size: cover; border: 0px; flex: 1 0 0%; font: inherit; margin: 0px; max-width: 100%; padding: 0px; position: relative; scrollbar-width: thin; vertical-align: baseline;\">\nbackgroundColor: params.backgroundColor,\nbackgroundImage: backgroundSrc,\nborderRadius: borderRadius,\nmaxWidth:maxWidth,\nheight: height },\nclass: 'cc-column--' + size() + className\" style=\"background-color: rgba(255, 255, 255, 0); background-position: center top; background-size: cover; border: 0px; flex: 1 0 0%; font: inherit; margin: 0px; max-width: 100%; padding: 0px; position: relative; scrollbar-width: thin; vertical-align: baseline;\">\nbackgroundColor: params.backgroundColor,\nbackgroundImage: backgroundSrc,\nborderRadius: borderRadius,\nmaxWidth:maxWidth,\nheight: height },\nclass: 'cc-column--' + size() + className\" style=\"background-color: rgba(255, 255, 255, 0); background-position: center top; background-size: cover; border: 0px; flex: 1 0 0%; font: inherit; margin: 0px; max-width: 100%; padding: 0px; position: relative; scrollbar-width: thin; vertical-align: baseline;\">\nbackgroundColor: params.backgroundColor,\nbackgroundImage: backgroundSrc,\nborderRadius: borderRadius,\nmaxWidth:maxWidth,\nheight: height },\nclass: 'cc-column--' + size() + className\" style=\"background-color: rgba(255, 255, 255, 0); background-position: center top; background-size: cover; border: 0px; flex: 1 0 0%; font: inherit; margin: 0px; max-width: 100%; padding: 0px; position: relative; scrollbar-width: thin; vertical-align: baseline;\">\nbackgroundColor: params.backgroundColor,\nbackgroundImage: backgroundSrc,\nborderRadius: borderRadius,\nmaxWidth:maxWidth,\nheight: height },\nclass: 'cc-column--' + size() + className\" style=\"background-color: rgba(255, 255, 255, 0); background-position: center top; background-size: cover; border: 0px; flex: 1 0 0%; font: inherit; margin: 0px; max-width: 100%; padding: 0px; position: relative; scrollbar-width: thin; vertical-align: baseline;\">\nbackgroundColor: params.backgroundColor,\nbackgroundImage: backgroundSrc,\nborderRadius: borderRadius,\nmaxWidth:maxWidth,\nheight: height },\nclass: 'cc-column--' + size() + className\" style=\"background-color: rgba(255, 255, 255, 0); 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