{"id":1970342,"url":"https://alion.io/job/pella-project-coordinator-ii","title":"Project Coordinator II","company":{"id":1774105,"name":"Pella","domain":"pella.com","url":"https://alion.io/company/pella-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":92,"open_postings":16,"ghost_share":0,"stale_share":0.313,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Parsippany, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":30,"currency":"USD","period":"hour","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-06T18:52:18Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-10T22:47:38Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Project Coordinator - Parsippany, NJ\nFull-Time | In-Office Position I Monday-Friday, 8:00 AM - 4:30 PM\nPella is seeking a Project Coordinator for our Parsippany, NJ office. The Project Coordinator (PC) position is generally assigned to a specific segment of business, either Retail Sales, Trade Sales, or Commercial Sales. The PC is primarily responsible for coordinating the order entry, purchasing, scheduling, releasing, delivery, and possible installation of customer orders in a timely manner. Responsible for ensuring that each detail in the customer’s order is addressed by managing orders from the point of contract through final resolution, which may include post installation and/or service issues. Works closely with sales teams, order fulfillment teams, and 3rd party providers to achieve and provide excellent customer satisfaction. Must be able to work well in a team environment. Assigned tasks may vary based on business necessity. The ideal candidate will have experience working with sales teams on customer orders and have strong organizational and communication skills.\nThe target pay range for this role is $25 - $30/hr., with eligibility to receive other supplemental earnings such as over-time. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, specific work geography, as well as internal equity and alignment with market data. As a member of the Pella Family of Brands team, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid time off, 9 paid holidays, company paid life insurance, a generous 401(k) plan, tuition assistance, and much more. Relocation is not offered for this position.\n Responsibilities/Accountabilities:\nExternal and internal customer contact\nReviewing and booking orders from the sales team\nPurchasing product from vendors and our corporate manufacturing facilities\nRecording key dates and activities related to orders\nScheduling and releasing completed product\nScheduling of Value Add and Pre-finish \nCoordinating delivery of customer orders\nCollects customer payments following installation or delivery as needed\nManaging recovery process for shortages and damaged product\nOrdering parts and/or scheduling service appointments as needed\nProcesses factory credits to Pella Corporation and provides follow up/revision to pending or denied credits\nResource for PQM /ADM and product offering questions \nMay assist with physical inventory and help resolve inventory discrepancies\nPromotes and facilitates continuous improvement activities in the department\n\nRetail Segment Specific:\nCoordination and management of installation permits\nCollecting and verifying Lead Safe Install paperwork when applicable\nScheduling installation of Pella products\nScheduling installation recovery appointments\nApproving and processing payments for sub-contracted installation companies\n\nTrade and Commercial Segment Specific:\nQuoting and bidding of Pella products as needed\nRegularly communicates with Sales Representatives, internal and external customers in order to ensure timely and accurate fulfillment of orders\nManages orders in OMS including scheduling value add and coordinating and communicating the estimated ship date\nCommunicates with customers, contractors and sales department to coordinate product delivery details along with verification of addresses, phone numbers and directions\n\nSkills/Knowledge:\nProvide superb customer service \nWorks collaboratively with Pella team members and customers\nEnjoys working in fast-paced environment with a high sense of urgency\nStrong problem-solving skills \nSeeks out internal experts and utilizes their knowledge\nAdaptable to changing processes and priorities\nFocused on details and follow through\nProficiency with Microsoft Office and ability to learn internal software programs and applications\n Qualifications\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nEducation and/or Experience\nMust have High School Diploma or GED. AA or Technical degree preferred, 0-2 year’s customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required.\nComputer Skills\nProficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.).\nCommunication Skills\nExcellent verbal and written English language skills are required as well as good public relations, public speaking, and customer service skills. Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.\nProfessional Skills\nMust be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.\nMathematical Skills\nAbility to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math.\nPhysical Demands\nWhile performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary based on business needs.\nWork Environment\nWork environment with this job primarily includes the typical office environment. The noise level of this job is typically moderate. Employees in office positions may occasionally enter warehouse work areas.","description_format":"text","description_chars":7271,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-06T19:04:01Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 16 · green card filings: 3","filings_12m":16,"filings_prev_12m":11,"green_card_filings_12m":3,"median_offered_wage_usd":105921,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":54,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/pella-project-coordinator-ii","json_url":"https://alion.io/job/pella-project-coordinator-ii.json","meta":{"generated_at":"2026-10-11T02:35:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4208,"day_limit":5000,"remaining_today":792,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774105},"rest":"https://alion.io/mcp/rest/get_company?id=1774105"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpella-project-coordinator-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpella-project-coordinator-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpella-project-coordinator-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pella-project-coordinator-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpella-project-coordinator-ii"}]}