{"id":3640624,"url":"https://alion.io/job/penbrothers-mid-noc-engineer","title":"Mid NOC Engineer","company":{"id":50087,"name":"Penbrothers","domain":"penbrothers.com","url":"https://alion.io/company/penbrothers","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":81,"open_postings":16,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Networking","role_family":"Networking","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mandaluyong, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Bicep","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"PKI","optional":false},{"name":"PowerShell","optional":false},{"name":"Terraform","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-02T19:49:23Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T02:19:57Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Penbrothers\nPenbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.\nAbout the Client\nOur client is a global leader in digital trust, PKI, and machine identity management, helping organizations manage and secure keys, certificates, and identities across cloud, containers, and enterprise environments. As digital ecosystems grow, we enable secure, scalable, and automated cryptographic operations.\nAbout the Role\nThe NOC Engineer monitors Keyfactor hosted environments, performs alert triage, executes approved runbooks, creates and routes tickets, and coordinates operational escalations. This role supports a dedicated operational layer responsible for improving ownership, reducing duplicate effort, and ensuring alerts and incidents are addressed quickly and consistently.\nNOC Engineers handle Tier 1 operational monitoring and incident coordination while partnering with Support and Cloud Engineering. Support owns customer-facing ticket management and communications, Cloud Engineering owns the platform, and the NOC owns operational awareness and coordination between the two.\nWhat You'll Do\nMonitor cloud infrastructure, hosted environments, system health, and enterprise monitoring platforms.\n\nConfigure, implement, and optimize monitoring alerts and alerting policies using tools such as Datadog or Azure Monitor.\n\nPerform incident triage, investigate infrastructure issues, and troubleshoot VM availability, CPU, memory, disk, and service failures.\n\nSupport cloud infrastructure operations, particularly Microsoft Azure, including resource monitoring and service-health checks.\n\nAdminister and troubleshoot Windows Server environments and related infrastructure services.\n\nDevelop and maintain PowerShell/Bash scripts, operational runbooks, and automated remediation workflows.\n\nExecute maintenance activities, monitor system changes, and document operational incidents.\n\nCoordinate incident escalations, service disruptions, and handoffs with Support and Cloud Engineering teams.\n\nTrack operational KPIs, identify recurring issues, and recommend improvements to monitoring, alerting, and automation processes.\n\nWhat You Bring\n3-5+ years of experience in NOC, Infrastructure Operations, Systems Administration, or Cloud Operations.\n\nHands-on experience with cloud infrastructure, preferably Microsoft Azure; AWS experience is also acceptable.\n\nExperience configuring, implementing, and tuning monitoring alerts using Datadog, Azure Monitor, or similar enterprise platforms.\n\nStrong infrastructure troubleshooting skills, including VM availability, CPU/memory utilization, disk capacity, and service failures.\n\nPractical Windows Server administration experience, including AD DS, AD FS, IIS, and ARR.\n\nAbility to read and write scripts using PowerShell and/or Bash.\n\nExperience with automation, operational runbooks, and automated remediation.\n\nFamiliarity with Terraform, Bicep, Azure DevOps, KQL, Docker, or Kubernetes is an advantage.\n\nStrong incident management, troubleshooting, documentation, and escalation skills.\n\nWillingness to work on an assigned and ongoing shift schedule.\n\nWork Arrangement: Hybrid, 3X Onsite\nWork Schedule: EMEA, US, PH\nOur Hiring Process & AI Disclaimer: We use AI tools to streamline our application process-including an initial conversation with an AI Interviewer. All hiring decisions are made entirely by humans: our Talent Acquisition team guides your full candidate journey and makes all evaluation decisions.\nYou are welcome to use AI for CV refinement and research, but real-time AI assistance during interviews or skill assessments is strictly prohibited to ensure an authentic evaluation.\nRead our full AI Disclaimer to learn more\nWhat You’ll Get\nAt Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.\n· Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.\n· Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.\n· Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.\n· Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.","description_format":"text","description_chars":4621,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-learning","Virtual Events"],"lifecycle":[{"event":"open","at":"2026-11-02T21:34:26Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":49,"reasons":["conf:3","stale_co","velocity","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/penbrothers-mid-noc-engineer","json_url":"https://alion.io/job/penbrothers-mid-noc-engineer.json","meta":{"generated_at":"2026-11-04T02:43:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4165,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50087},"rest":"https://alion.io/mcp/rest/get_company?id=50087"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpenbrothers-mid-noc-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpenbrothers-mid-noc-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpenbrothers-mid-noc-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/penbrothers-mid-noc-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpenbrothers-mid-noc-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3640624}},{"tool":"search_jobs","arguments":{"company":"penbrothers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3640624},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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