{"id":3883393,"url":"https://alion.io/job/penlink-senior-salesforce-administrator","title":"Senior Salesforce Administrator","company":{"id":66367,"name":"Penlink","domain":"penlink.com","url":"https://alion.io/company/penlink","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lincoln, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apex","optional":false}],"status":"live","first_seen_at":"2026-11-06T18:21:42Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T02:52:07Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Description\nPenlink, the leading authority in digital intelligence, offers comprehensive solutions tailored for law enforcement, national security, the defense sector, financial institutions, and enterprises. Our expertise lies in seamlessly integrating extensive digital evidence with open-source intelligence gathered from a vast array of sources, harnessing the power of AI for critical insights\nPenlink is seeking an experienced, hands-on Senior Salesforce Administrator to own the administration, configuration, optimization, and ongoing development of our Salesforce environment. You’ll build and improve Salesforce solutions, troubleshoot complex issues, and translate business requirements into scalable, reliable functionality. This role combines strong technical expertise with business acumen, attention to detail, and the ability to independently manage projects from requirements through implementation, including the configurations, automations, and processes that support quoting, pricing, product management, and other sales operations.\nYOUR RESPONSIBILITIES\nSalesforce Configuration, Automation & Development\nDesign, build, and optimize complex Salesforce Flows and advanced configurations, including custom objects, validation rules, record types, and approval processes.\nTroubleshoot complex issues, including automation conflicts and Flow failures; investigate existing Apex code, collaborating with developers on larger changes.\nAnalyze existing automations to reduce technical debt and improve performance.\nAssess downstream impacts and develop testing and deployment plans before releasing changes.\nSalesforce CPQ & Sales Process Configuration\nAdminister Salesforce CPQ, including product catalogs, bundles, multi-currency price books, pricing rules, discounting, approvals, and quote generation.\nOwn the technical implementation of approved pricing structures and product configurations; business pricing decisions remain with stakeholders.\nMaintain and troubleshoot the quote-to-contract lifecycle, including contracts, assets, amendments, and renewals.\nSalesforce Administration, Security & Support\nManage users, roles, profiles, permission sets, sharing rules, and access controls.\nServe as the primary contact for Salesforce support requests.\nMaintain data quality and build reports and dashboards for administration and data validation.\nMonitor platform health, security, and integrations with ERP, finance, tax, and other systems; evaluate release impacts; support user training and documentation.\nProject Ownership & Continuous Improvement\nIndependently own Salesforce projects from requirements through deployment and validation.\nCollaborate with Sales, Finance, Customer Success, and IT to deliver effective solutions.\nManage competing priorities, document significant changes, and communicate status and risks clearly.\nRequirements\nRequired Qualifications\nSalesforce Certified Administrator certification.\n4+ years of hands-on Salesforce administration experience, preferably within a complex, highly customized Salesforce environment.\nDemonstrated experience designing, building, and troubleshooting advanced Salesforce Flows and automation.\nStrong proficiency with custom objects, validation rules, record types, permission sets, sharing rules, and advanced Salesforce configuration.\nExperience independently implementing Salesforce enhancements and managing changes through testing and production deployment.\nWorking knowledge of Apex and the ability to understand, investigate, and troubleshoot existing code, with developer support available for complex modifications.\nStrong analytical and problem-solving skills, including the ability to diagnose issues involving multiple interconnected Salesforce processes.\nExperience supporting business-critical sales processes and working directly with cross-functional stakeholders.\nExceptional attention to detail, with a disciplined approach to testing, validation, and quality control.\nAbility to independently manage projects, prioritize competing requests, and deliver reliable solutions with limited supervision.\nStrong communication skills and the ability to translate technical concepts into practical business recommendations.\nPreferred Qualifications\nSalesforce Advanced Administrator, Platform App Builder, or other relevant Salesforce certifications.\nHands-on experience with Salesforce CPQ or comparable quoting and pricing solutions.\nExperience managing complex product catalogs, price books, pricing rules, discount structures, and approval processes.\nFamiliarity with subscription-based business models, renewals, ARR, and related revenue operations processes.\nExperience with Salesforce integrations, APIs, and third-party applications.\nExperience identifying and reducing technical debt within an established Salesforce environment.\nFamiliarity with AI-assisted development and troubleshooting tools.\nBachelor's degree in Computer Science, Information Systems, Business, Finance, or a related field, or equivalent practical experience.","description_format":"text","description_chars":5034,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Law Enforcement"],"lifecycle":[{"event":"open","at":"2026-11-06T18:53:09Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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