{"id":3420460,"url":"https://alion.io/job/penn-interactive-staff-product-manager-retail-experiences","title":"Staff Product Manager, Retail Experiences","company":{"id":59278,"name":"Penn Interactive","domain":"penn-interactive.com","url":"https://alion.io/company/penn-interactive-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":165000,"max":195000,"currency":"USD","period":"year","gross":null,"usd_annual":195000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false}],"status":"live","first_seen_at":"2026-10-28T20:49:05Z","employer_posted_date":null,"last_verified_at":"2026-10-28T20:49:05Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.\nWe’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.\nWhen you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.\nWith locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.\n\nAbout the Role & Team\n\nWe are looking for a Staff Product Manager to own Retail Experiences, the digital products guests use when they visit PENN’s properties. Our app is meant to be a companion for the entire on-property journey: arriving, getting oriented, finding what’s happening, accessing services, being recognized and rewarded, and heading home with a reason to come back. This role owns the strategy for that journey and the roadmap that brings it to life.\n\nThis is a senior, high-impact individual contributor role. You will own a portfolio of product areas and drive them through influence, partnering with Engineering, Design, Data, Marketing, Retail Operations, Compliance, and property leadership. You will be the guest’s advocate in every room and the person who connects digital product decisions to what actually happens on the ground at our properties.\nAbout the Work\nDefine and drive the product vision, strategy, and multi-year roadmap for Retail Experiences, with end-to-end ownership from discovery through launch and iteration. \nChampion the guest by mapping the full on-property journey, finding the moments of friction and opportunity, and turning them into prioritized product bets. \nBuild digital features that connect to the physical environment, including location-aware experiences, property services, personalized offers, and in-the-moment loyalty recognition. \nPartner with product teams across the organization like Growth, Core and Hospitality to create a user centric experience. \nWork closely with Retail Operations and property teams to understand frontline realities, pilot new capabilities, and scale rollouts across a varied portfolio of properties. \nPartner with Engineering on integrations with property systems, hardware, and third-party services, and own the mobile release process in coordination with delivery teams. \nDevelop go-to-market and adoption plans that bring guests and property teams along, including content, communications, and in-property activation. \nUse research, behavioral data, competitive analysis, and experimentation to prioritize, measure incremental impact, and continually improve the experience. \nBalance guest experience goals with regulatory, compliance, and responsible gaming requirements. \nBring clarity to ambiguity: turn a broad set of needs across many stakeholders into a focused strategy and a roadmap people can rally behind. \nInfluence and align senior stakeholders across Product, Engineering, Design, Data, Marketing, Operations, Compliance, Finance, and our property and business teams. \nOther duties as required. \nAbout You\n7+ years of product management experience, with a track record of owning consumer mobile or digital products from strategy through launch and iteration at scale. \nExperience building guest, customer, or member facing products that connect digital and physical experiences, such as hospitality, travel, entertainment, ticketing, retail, or loyalty. \nStrong product sense and deep empathy for the end user, with the ability to translate research and journey mapping into clear priorities. \nDemonstrated ability to define a product vision and strategy, then translate it into focused roadmaps that deliver incremental value. \nExperience leading cross-functional teams through influence across engineering, design, data, marketing, and operations in an agile environment. \nFamiliarity with the iOS and Android release process, and with content management and configuration tools that support go-to-market delivery. \nStrong technical fluency and experience partnering with Engineering on APIs, integrations, and platform architecture. \nStrong analytical judgment, with experience using A/B testing, analytics, and measurement to understand impact and optimize investments. \nExperience working with operations-heavy, multi-location organizations and driving adoption among frontline teams.\nStrong executive communication and stakeholder-management skills. \nExperience in hospitality technology or regulated industries such as gaming or financial services is a plus. \nWhat We Offer\n\nCompetitive compensation package.\nFun, relaxed work environment.\nEducation and conference reimbursements.\nOpportunities for career progression and mentoring others.\nSalary Range\n$165,000-$195,000 USD\nPenn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.","description_format":"text","description_chars":6611,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Betting","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-10-28T20:49:05Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":7,"expected_fill_days":28,"reasons":["seen:7","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":195000,"is_top_pay":false},"html_url":"https://alion.io/job/penn-interactive-staff-product-manager-retail-experiences","json_url":"https://alion.io/job/penn-interactive-staff-product-manager-retail-experiences.json","meta":{"generated_at":"2026-11-05T17:22:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22681,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59278},"rest":"https://alion.io/mcp/rest/get_company?id=59278"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpenn-interactive-staff-product-manager-retail-experiences"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpenn-interactive-staff-product-manager-retail-experiences"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpenn-interactive-staff-product-manager-retail-experiences"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/penn-interactive-staff-product-manager-retail-experiences\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpenn-interactive-staff-product-manager-retail-experiences"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3420460}},{"tool":"search_jobs","arguments":{"company":"penn-interactive.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3420460},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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