{"id":2518977,"url":"https://alion.io/job/pennantgroup-ar-billing-supervisor","title":"AR Billing Supervisor","company":{"id":2193062,"name":"Pennantgroup","domain":"pennantgroup.com","url":"https://alion.io/company/pennantgroup","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tempe, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":143000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5578},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-17T02:12:11Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Position Summary\nThe AR Supervisor is a detail-oriented, results-driven leader responsible for overseeing the accounts receivable, Medicaid billing, managed care billing, collections, and revenue cycle functions across a multi-state portfolio of senior living communities. This position is accountable for ensuring the accurate and timely billing, reimbursement, collection, and reconciliation of resident accounts while maintaining compliance with federal, state, Medicaid, and managed care regulations.\nThe AR Supervisor provides operational oversight and subject matter expertise for Medicaid and waiver-based programs in multiple states, including eligibility verification, authorizations, level-of-care requirements, payer-specific billing requirements, claim submission, reimbursement tracking, denial management, and audit readiness. This role serves as a key resource to Business Office Managers, Executive Directors, Market Leaders, and Revenue Cycle leadership regarding Medicaid revenue cycle performance and regulatory compliance.\nThe AR Supervisor collaborates closely with Cash and Census Supervisor, Cash Posting and Census Resources, Medicaid/Managed Care Resources, and operational leadership to establish best practices, improve reimbursement outcomes, reduce aging, and maintain world-class accounts receivable and Medicaid billing operations across multiple communities and states.\n\nEssential Functions and Responsibilities\n\nRevenue Cycle and Accounts Receivable Oversight\nEnsure the CAPLICO Core Values are adhered to at all times.\nEnsure compliance with Resident Rights, HIPAA, and all applicable federal and state regulations.\nEnsure all accounting and revenue cycle procedures are followed in accordance with company policies and regulatory requirements.\nManage and oversee the full-cycle accounts receivable process for assigned communities.\nAudit accounts receivable functions and billing practices to ensure accuracy, compliance, and timely reimbursement.\nAnalyze accounts receivable trends, collection performance, aging reports, and reimbursement activity to identify risks and opportunities.\nPrepare and present regular AR, Medicaid, and managed care performance reports to leadership.\nMonitor key performance indicators including collections, aging, denials, authorizations, pending Medicaid applications, reimbursement timeliness, and bad debt trends.\nMedicaid and Managed Care Leadership\nOversee Medicaid billing operations across multiple states, ensuring compliance with state-specific Medicaid regulations, waiver programs, managed care organizations (MCOs), and payer requirements.\nProvide subject matter expertise related to Medicaid eligibility, authorizations, level-of-care assessments, managed care enrollment, and payer requirements.\nMonitor resident eligibility, authorizations, Medicaid pending status, and redetermination requirements to ensure uninterrupted reimbursement.\nEnsure timely and accurate submission of Medicaid, waiver, and managed care claims and supporting documentation.\nManage and resolve claim denials, rejections, recoupments, underpayments, and reimbursement discrepancies.\nCollaborate with state Medicaid agencies, managed care organizations, case managers, and community staff to resolve eligibility and reimbursement issues.\nMonitor regulatory and reimbursement changes across all assigned states and implement process updates as needed.\nSupport audit preparedness and coordinate responses for Medicaid, payer, and internal audits.\nEnsure billing practices remain compliant with state-specific assisted living, HCBS waiver, ALW, ALTCS, and other applicable Medicaid programs.\nOperational Support and Training\nServe as the primary escalation point for Business Office Managers and operations leaders regarding Medicaid, billing, collections, and reimbursement concerns.\nAssess revenue cycle processes and recommend improvements that promote efficiency, compliance, and financial performance.\nDevelop, implement, and maintain standard operating procedures and best practices for Medicaid and AR functions.\nProvide coaching, mentoring, and training to AR staff, Business Office Managers, and field representatives.\nLead educational sessions regarding Medicaid regulations, managed care processes, billing requirements, authorizations, and reimbursement trends.\nAssist locations in implementing corrective action plans related to accounts receivable performance and Medicaid compliance.\nParticipate in Cluster, Regional, Market, and Revenue Cycle meetings as requested.\nSupport month-end close processes, accrual reviews, revenue reconciliations, and reimbursement analysis.\nPerform other duties as assigned by Finance, President, or other key stakeholders.\nSupervisory Responsibilities\nDirectly supervises and provides leadership, coaching, and performance oversight for:\nMedicaid Billing and Managed Care Resource(s)\nRevenue Cycle Support Team Members as assigned\nResponsible for the overall quality, productivity, training, and compliance of team members supporting accounts receivable and Medicaid billing functions.\nMinimum Education and Experience Requirements\nBachelor's degree in Accounting, Finance, Healthcare Administration, Business Administration, or related field, or equivalent experience.\nMinimum of 5 years of healthcare revenue cycle, accounts receivable, Medicaid billing, or managed care billing experience.\nMinimum of 2 years of leadership, supervisory, or team management experience.\nDemonstrated experience managing Medicaid billing operations across multiple states.\nStrong knowledge of Medicaid waiver programs, managed care organizations, authorizations, eligibility processes, and reimbursement methodologies.\nExperience with claim submission, denial management, appeals, collections, and revenue recovery.\nExperience working within assisted living, senior living, long-term care, skilled nursing, or healthcare environments preferred.\nExperience using EMR, billing, and revenue cycle platforms.\nStrong analytical and problem-solving abilities with emphasis on accuracy, compliance, and process improvement.\nAdvanced proficiency with Microsoft Excel, Outlook, Word, and PowerPoint.\nWorking knowledge of state assisted living regulations and healthcare reimbursement requirements.\nAbility to conduct presentations, training programs, and operational reviews at all organizational levels.\nExcellent verbal and written communication skills.\nAbility to manage multiple priorities and deadlines across a geographically diverse portfolio.\nAbility to work effectively with a diverse group of stakeholders, including operations leadership, community staff, residents, families, state agencies, and managed care organizations.\nPreferred Qualifications\nMulti-state Medicaid billing experience.\nExperience with HCBS waiver programs, Assisted Living Waiver (ALW), ALTCS, STAR+PLUS, Family Care, and other state-specific Medicaid programs.\nCertified Revenue Cycle Representative (CRCR) or similar healthcare revenue cycle certification.\nExperience supporting centralized billing operations across multiple communities or regions.\nLocation: Remote (AZ, TX, NV, WI) or Hybrid (UT, ID)\nWhy Join Us? \nSomething else that sets us apart from other companies is the quality of our most valuable resources - our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO ”:\nCustomer Second - We prioritize and support our team so they can deliver exceptional care. \nAccountability - Own your work and outcomes. \nPassion for Learning - Grow continuously with curiosity and culture. \nLove One Another - Build authentic, respectful, and trusting relationships. \nIntelligent Risk Taking - Innovate and challenge the status quo. \nCelebrate - Recognize the small wins, they add up! \nOwnership - Be the CEO of your role. \nAdditional Benefits:\nTrue Work-Life balance - We believe in taking care of yourself before you take care of others! \nFull benefits package (medical, dental, vision, 401(k) with match) \nPaid time off, holiday pay, and professional development \nYour voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success. \nAbout Pennant Services\nWe support over 250 home health, hospice, senior living, and home care operations across 19 states. Our Service Center model empowers local leadership while providing centralized clinical, legal, HR, IT, and compliance support to help ensure high-quality care.\nwww.pennantgroup.com\nThe employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.","description_format":"text","description_chars":9002,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T10:31:42Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":40,"reasons":["conf:3","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/pennantgroup-ar-billing-supervisor","json_url":"https://alion.io/job/pennantgroup-ar-billing-supervisor.json","meta":{"generated_at":"2026-10-18T10:41:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15842,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2193062},"rest":"https://alion.io/mcp/rest/get_company?id=2193062"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpennantgroup-ar-billing-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpennantgroup-ar-billing-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpennantgroup-ar-billing-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pennantgroup-ar-billing-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpennantgroup-ar-billing-supervisor"}]}