{"id":3622743,"url":"https://alion.io/job/penrose-health-practice-manager","title":"Practice Manager","company":{"id":687908,"name":"Penrose Health","domain":"penrosehealth.co.uk","url":"https://alion.io/company/penrosehealth","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":60000,"currency":"GBP","period":"year","gross":null,"usd_annual":80491},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T19:00:56Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-03T18:18:16Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We’re looking for a sharp, organised, and delivery-focused operational leader to take ownership of our multidisciplinary teams at Penrose Health.\nWhile the title says Practice Manager, this role is not about front-desk admin, rota juggling, or day-to-day patient queries. This is a senior, hands-on leadership role with real scope. You’ll be accountable for performance, productivity, workforce strategy, and people development, making sure our AHP workforce is not just busy, but effective, efficient, and delivering real impact for patients.\nYou’ll lead a diverse team including Physician Associates, Clinical Pharmacists, the Nursing team, and other AHPs across our practices. Your job is to create clarity, pace, and accountability - turning strategy into action and challenges into practical solutions. You’ll operate at speed, spot issues early, and arrive with answers, not problems.\nYou won’t be working in isolation. You’ll partner closely with Clinical Supervisors, GPs, and AHP Leads who provide professional and clinical oversight. They bring the clinical expertise; you bring the operational grip, structure, and follow-through that keeps services running smoothly and safely at scale.\nIf you thrive on ownership, data, coaching, and delivery, and you want the autonomy to genuinely shape how primary care services operate - this is a role where your impact will be visible, measurable, and valued.\nKey Responsibilities\nLeading and developing a multidisciplinary AHP workforce, setting clear expectations and driving high standards of performance\nOwning operational delivery across practices, ensuring patient demand, workforce capacity, and access are aligned through proactive planning\nUsing data, dashboards, and KPIs to track productivity, quality, and flow - acting quickly when performance dips\nSpotting bottlenecks across access, utilisation, documentation, or follow-up and fixing them without hesitation\nManaging budgets and resources responsibly, ensuring maximum patient value from every session delivered\nRecruiting, onboarding, and embedding new AHPs so they are confident, effective, and safe from day one\nCoaching and performance-managing team members with pace, fairness, and clarity - addressing issues early and constructively\nBuilding a culture of accountability, ownership, and delivery - where standards are clear and excuses don’t linger\nWorking closely with clinical leaders to ensure safe practice, clear role boundaries, and integrated workflows across the PCN\nSupporting service changes, pathway redesign, and improvements to triage and escalation processes\n\nYou’ll thrive here if you:\nPrefer ownership and autonomy - and take pride in getting things done properly\nHave experience leading people and services in primary care, the NHS, or complex service-based environments\nUnderstand operational performance, workforce planning, and how to run teams at pace\nAre confident using data to drive decisions and turning insight into action\nEnjoy coaching, setting expectations, and lifting performance across teams\nAre calm, decisive, and solutions-focused, especially when things get busy or complex\nCan move comfortably between detail and strategy without losing momentum\nWant a role where you can make a clear, measurable difference to how care is delivered\n\nMore information\n View the full Job Spec here","description_format":"text","description_chars":3340,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-11-02T19:00:56Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:1","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":80491,"is_top_pay":false},"html_url":"https://alion.io/job/penrose-health-practice-manager","json_url":"https://alion.io/job/penrose-health-practice-manager.json","meta":{"generated_at":"2026-11-03T22:09:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":568,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687908},"rest":"https://alion.io/mcp/rest/get_company?id=687908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpenrose-health-practice-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpenrose-health-practice-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpenrose-health-practice-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/penrose-health-practice-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpenrose-health-practice-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3622743}},{"tool":"search_jobs","arguments":{"company":"penrosehealth.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3622743},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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